So I'm hearing a lot of milestone reversals lately on this website and I for one has been a victim since 2012. I got multiple milestone reversals ranging from $10 to $60. This year is the worst, $250 milestone gone last week, and $100 as of today (obviously employers got free work and I had to pay for a fee for accepting projects). So for freelancers out there who uses this site, is this site still promising "secured payments"? Is it still worth it to build your profile on this website but not worth using as a portfolio to prospect customers because this website has a lot of negative reviews when searched online? I've been here since 2010 and it was not like this before. So for those old freelancers who are still using this site, what are your thoughts and opinions.7 lượt thích
Cộng đồng các chuyên gia
Đặt câu hỏi và học hỏi từ các chuyên gia freelancer
10 Câu trả lời
If a milestone is reversed, it would be for two reasons.
1. A valid reason that you've not upheld your part of the bargain, and the employer wants a refund of the money paid to you. In this case you need to work it out with the employer and if it does not work out, then contact freelancer through the dispute system. If you've been hit by multiple milestone reversals, you have probably some extremely dodgy customers, or have failed quite spectacularly, the former, I'll cover in my second point.
2. The dodgy employer - I have seen my fair share of dodgy folks - and it has resulted in losses for me. In retrospect, if I knew that I could raise disputes with Freelancer.com and claim my payment, I'd have done it for at least 5 of the projects that are now affecting my completion rate. You need to follow up with freelancer.com through the ticket system and/or the chat interface.
As for paying to accept, it's Freelancer.com's means to ensuring they get paid for the service you provide. There will also be instances where the employer will disappear after awarding the project. If this happens, you can cancel the project and claim a refund of your project fees.
It may be a good idea to read the terms and conditions before signing up.
in last 3 months i have lost more than 6000$ due to reversal of payments and all clients got work and closed jobs with 5 stars .......when i ask support for it they only say we follow procedures on our side.Means last years closed jobs funds are now keepreversing.Few clients responded on my issues and they said they have nothing to do with reversal as they havent got funds back neither they complaint about us so what is the problem what is going on here ?i am here from past 4 years and it was very rare before this year the reversals but this years clients award job and dissappeard and seems like very low project award rate in last 4 months as well6 lượt thích
I have also faced same issue of Reversal of Payment after successful project completed. I lost my $200 USD. Freelancer.com is not taking any action regarding this issue and freelancer has to suffer from this big loss. Encourages fraud Clients to do it by not taking any action. They say that we close fraud client account and reverse all his payment, by doing this only that fraud client will be benefited and we have to do our work at free of cost.3 lượt thích
It happened to me too. I think some employers are trying to use this and get free work. I was a member since 2006 but now thinking of not using this site anymore. This is not a good platform for freelancers.2 lượt thích
I have also faced same issue of Reversal of payment after 100% completed and got 5* feedback.i have lost my 245USD.Freelancer.com should take action against this problem.1 lượt thích
I lost more then 400$ in past 1 year......recently again for a completed project 4-5 months ago money reversed and employer account closed...very very disappointed with freelancer policy.
On of Employer account yesterday closed and money reveersed : https://www.freelancer.com/u/rokers0002
Same happened with me many time. BUT now new things in favor of employers LIKE employers can make complain about project i did 1 year ago and chargeback released milestone even BONUS too. But freelancer support team say they cant do anything, employer can find any incomplete / non desired thing in work so they complain and chargeback. Paying BONUS is also not proof of employer satisfaction.
We freelancer only can BEG before employer, i can only say my employer why are you cheating and charging back milestone with bonus you paid. Freelancer team can do nothing..
same here i think the freelancer needs to verify first the project that need to be deleted before the employer can delete
in that way they need to review the reason why the employer wants to delete the project and if theres no problem with the project im suggesting that they dont allow the employer to delete the project
thats the only way to be fair here
Really it's unfair i have lost $2000 lượt thích
A similar thing happened to me a few days ago. I reached out to the Freelancer support team and they were extremely nice and kind to help me understand the situation. I got to know that there can be a few people trying to take unfair advantage of hard working freelancers. But, I would love to commend the Freelancer team for upholding the security of such a robust platform. So, I guess that answer would be to go through the employer's profile before accepting a project. Thanks!