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Never accept any project without talking with the Employer on messages.
Some fake projects are posted here some times so you have to be aware of that too.
And for security reason you can ask the employer to create milestone before you accept the project .
Once you accept the project freelancer will charge the project fees.

I have been awarded twice in a month but the employer never responded me back I have spoken to the support team and the project fee is taken though, using Freelancer.com for last 10 years.

Hello there,
You may report dispute the project since employer does not want to pay. Freelancer team will provide ample time to both Employer and Developer to present their arguments and then they will handle the dispute.

Before filling any dispute please make sure every single information related to project must have been discussed via Freelancer chat.

DOn't get bored of contacting online chat freelancer, cause they now have your money.

you have to accept award. But be careful about milestone. Don't accept award without milestone. Best of luck :)

a project should only be accepted once you discuss the terms and conditions of the particular project with your client. make sure to not accept the project unless you talk to your client via freelancer chat as the fee is charged by the freelancer on acceptance of a project.

SAME! They have taken security fee and I had been awarded the project, even completed before the deadline, though accepted my accuracy of work but now they are not paying me back and making lame excuses!

can i report client after getting milestone

You should discuss your job details with the client befor eccepting his offer .. Also you should take a quick look at the client profile to make sure that he is good client or not.