Helpdesk ticket sopcông việc

Thiết kế hệ thống SOP, BSC/KPI, Excel, Databoard quản lý dữ liệu, quản lý công việc, phân tích dữ liệu.

Mình cần 1 bạn 1 năm kinh nghiệm IT helpdesk, làm temp 6 tháng tại nhà máy Bình Dương

I want to build an airline ticket booking online. Tôi cần làm 1 web bán vé máy bay trực tuyến.

...Customer Support Automation. Key specifics include: - Application Audience: The target audience for this app is primarily businesses. It's crucial that the developer understands this specific user base and can ensure the app is tailored to their needs. - Primary Functionality: The main functionality of this app will be customer support automation. This includes features such as automated responses, ticket management, and potentially even sentiment analysis. The ideal candidate should have experience in developing and implementing such functionalities. - Deployment: The ultimate goal is to get this app up and running, so deployment knowledge is essential. Experience in deploying ChatGpt-based Model In summary, I'm looking for a developer who is not only proficient in...

...English, we have to communicate through translation. If I chat in Korean, you use a translator. Be clear about this and think carefully before participating. And I want someone who can get the job done quickly. There are a total of 3 development projects and many more. 1 SNS ad matching website / development budget $350 2 it development matching website / development budget $350 3 QR meal ticket management and attendance management site / development budget $400 All are website environments and have a smartphone shortcut icon push function. Supported by browsers. Development progress order 1 List of development function definition requirements (organization of conversation documents involving developers and planners) 2 Flow chart (professional planner) 3 UI UX screen d...

Our organization primarily operates on Windows and we are in need of a proficient IT Helpdesk Support. We’ve been having repeated issues regarding: - Software Troubleshooting: Particularly with our custom company software which appears to require the most troubleshooting. Prospective freelancers should have hands-on experience with Windows operating system and a proven track record with software troubleshooting, ideally custom company softwares. The ideal candidate would be proficient in understanding and rectifying software-related issues, ensuring minimal downtime, and facilitating smooth operations. Your quick understanding of our company software and capability to resolve issues effectively will be an added advantage.

...is to increase ticket sales, and I believe that social media would be the best fit for this campaign. Key Responsibilities: - Develop a comprehensive marketing strategy to increase ticket sales - Create and manage social media advertising to target the general public - Regularly monitor and adjust the strategy based on performance data - Deliver detailed performance reports on the campaign I'm looking for a skilled marketing professional who has experience with social media advertising and a proven track record of increasing ticket sales for events. The ideal candidate should have a good understanding of digital marketing tools and techniques and be able to work towards achieving the set goal. Experience in event marketing would be a big plus. Payment will ...

My project necessitates a top-notch custom web-based ticketing system, prioritizing ticket submission, tracking, and superior user management. Key Features: - Ticket submission and tracking: The system should enable simple ticket submission and comprehensive tracking. Users should be able to monitor their tickets' progress with ease. Ticket Priorities: - The system must classify tickets with a three-tiered system: Critical, Major, and Minor. Each category should have its distinct features and priority level. User Roles: - The ticketing system should incorporate three crucial user roles: Admin, Agent, and User. - Admin: Full control over the entire system. - Agent: Responsible for handling and resolving tickets. - User: Able to submit ticke...

I'm looking for a skilled web developer to design a movie ticket booking website as part of a college mini-project. This project requires: - A user registration and login feature, allowing regular users to create accounts. - A schedule section showcasing movie showtimes. - A booking system for selecting and reserving seats for a specific showtime. - Gantt charts, SRS document, COCOMO calculations, github experience Ideally, candidates will have experience with e-commerce sites and may suggest additional features to improve user experience. Prior experience with similar projects will be heavily favored.

I require a profici...User account creation: The app should support an efficient and secure system for user registration and login. - Messaging system: An integral communication network that allows for direct messaging between users is required. - Ticket Scanning system: A robust ticket scanning algorithm implemented for service accessibility. Ideal skills for this project are Swift and Kotlin for iOS and Android respectively. Other necessary skills include a good understanding of backend development for handling user data, and proficiency in algorithm development for creating the ticket scanning feature. Experience in developing apps that have a messaging system integrated would be beneficial. Similarly, past experience in providing workable scanning solutions in...

...change? We have tried both the Smart Home Basic and the Smart Lock open service getting error codes such #illegal { "name": "test_id3", "password": "123456789", "effective_time": 1715372160, "invalid_time": 1718050560, "password_type": "ticket", "phone": "1234", "type": 0, "time_zone": "Europe/Athens", "ticket_id": "1234", "schedule_list": [ { "effective_time": 450, "invalid_time": 542, "working_day": 111 } ], "relate_dev_list": "" } { "name": "Guest Access", "password": "12345678", "effective_time": 1715372160, "in...

I am seeking an experienced website designer who can help me build an event booking website with direct purchase capabilities for online ticket sales. Key Requirements: - Creation of an intuitive, user-friendly interface for online ticket sales. The end result should allow customers to directly purchase tickets on the website itself without being redirected elsewhere. - The designer should have more than 10 years of relevant experience in creating booking websites, specifically with online ticket sales functionality. Ideal Skills: - Strong UX/UI design experience with a focus on e-commerce - Experience in event booking website development - In-depth understanding of online payment processing mechanism Please include a portfolio or examples of previous event boo...

I'm looking for a skilled web developer to create a modern, responsive website for my film compa...releases and highlights. - An about us page with content about the films we've created, the accomplishments of our team. - A movie listings page where visitors can browse the movies we're currently showing. - A booking page that includes: - A functionality to select the time and date of movie viewing. - A dynamic interface for seat selection. - An automatic display of ticket price upon selection. You should have a portfolio that shows strong aesthetic design and competent web development skills, particularly in creating functional interaction systems for customers. Experience in the movie industry or related field is preferred. Understanding of...

I'm seeking a proficient Flutter developer who can create widgets compatible with Android, iOS, and Flutter web applications. The primary function of the widget will be to facilitate ticket booking. Key Requirements: * Create a user-friendly Flutter widget for ticket booking * Ensure compatibility across Android, iOS and Flutter web applications * Payment gateway integration using Stripe for seamless ticket purchases Ideal Skills and Experience: * Prior experience in Flutter development * Knowledge in integrating Stripe payment gateway * Familiarity with creating ticket booking systems * Understands platform compatibility requirements for Android, iOS, and Flutter web applications.

The success of this project hinges on the creation of a compelling and functional lottery application. This app should be compatible across iOS, Android, and Web platforms, to ensure maximum user reach. Key Features: - It's critical the app facilitates a streamlined Ticket Purchasing process for users. This process needs to be simple, secure, and swift to engage a broad user base. - The second must-have feature is Number Selection. The application has to offer an intuitive interface where users can comfortably select and pay for their lottery numbers. Ideal Skills & Experience: - Experienced in multi-platform app development, particularly iOS, Android, and Web. - Proven excellence in creating secure digital transaction systems. - Previous work in developing applications...

I'm hosting a pool party at a hotel and I need an expert who can effectively promote and sell tickets for me. Responsibilities will include reaching out to potential attendees and driving ticket sales. Ideal skills: - Experience in event promotion - Strong marketing and sales skills - Familiarity with various ticket selling platforms I expect between 50-100 attendees, so your resourcefulness and ability to engage a wide audience will be vital.

I'm seeking a competent web developer to create an e-commerce bus ticket booking platform from scratch. This project involves the following requirements: • Development of a fully functional e-commerce website • Integration of a simple bus ticket booking system that requires creation from ground up. Ideal freelancers for this project should have: • An extensive experience in e-commerce web development • A strong background in creating unique booking systems. • Problem-solving skills to ensure an efficient and smooth user experience. This is a major project that requires dedication and innovation. I am excited to bring onboard a developer who will help me transform this vision into reality.

...sector dedicated to developing software solutions. Our flagship product is a sophisticated ticket management system, built with cutting-edge technologies and integrated artificial intelligence. We plan to expand our product offerings in the future. Project Description: We are looking for an experienced web developer to design and develop the corporate website for our company. This will be the first point of contact for potential clients and should reflect the innovation and efficiency of our solutions. The website must be visually striking, high-performing, and user-friendly. Responsibilities: Design and develop a responsive, optimized website accessible on all devices. Integrate a section for our ticket management software, highlighting its advantages such as process o...

I'm looking for an adept developer to create a comprehensive lottery gaming application which will be available on iOS, Android, and Web platforms. Key Features: - "Ticket Purchasing": The application should offer a seamless interface for users to conveniently purchase lottery tickets. - "Jackpot Tracking": Users need to be able to view and track the status of the jackpots including winnings. - "Number Generator": This function will randomly generate potential winning numbers for customers. The app's design should cater to a broad range of users including the general public, gamblers, and lottery enthusiasts. It should be user-friendly, and intuitive with clear instructions. Ideal candidates for this project should have experience in gam...

Update Wordpress Child theme to work with latest version of X-Pro theme and PHP 8.2 First I would like you to estimate the work using the WPEngine credentials I supplied. Environment is: volleyball2stg From the ticket: I have tried again to update the staging site with the latest copy of the production and update the plugins and theme as well as the PHP version and here is the result. Updating the Pro theme have broken the existing layout of the pages and will need an overhaul of the child theme to match the new parent theme version when it comes to the structure. Updating the PHP version to 8.2 have generated and error on the WooCommerce collapsing categories pro plugin. I am not sure if this plugin is still maintained for the only review that it had

...Problemas similares tenemos con Meta. A pesar de que en principio el Pixel está bien configurado y conectado, los datos que ofrece Meta son bastante pobres. No registra "Añadidos al Carrito" ni "Ventas". Cuando se atribuye una venta a Meta suele ser muy difícil de determinar la veracidad de ese dato, ya que nos ha ocurrido que se atribuyan ventas días en los que no hemos vendido nada. Tenemos un Ticket Medio relativamente alto y el ciclo de compra de nuestros clientes suele ser superior a una semana, por lo que entendemos que Meta puede tener una tarea difícil aquí. Sin embargo, nuestro sistema de captación de Leads es claro: cada vez que alguien rellena un formulario en nuestra web, se crea un Lead en Hubspot...

...theatre ticket sales, integrated with an Android app. I'm looking for an experienced developer who can bring this vision to life. Key Features: - Cloud-Based POS: The system should be user-friendly and accessible from any location. - Inventory Management: The POS should allow for easy tracking and management of ticket inventory. - Sales Reporting: I need a comprehensive sales reporting system that provides insights on movie ticket sales. - Customer Management: The system should be able to store basic customer details for future marketing and analysis. The Ticket Sales: - The ticket sales will be done physically at the theatre; hence, the system should be optimized for this environment. - The Android app should provide a user-friendly ...

I'm looking for someone to set up adverts on Facebook and Instagram to help increase ticket sales for my upcoming music events and concerts. Key Requirements: - Advertising Platforms: The ads will be hosted on both Facebook and Instagram. Experience with these specific platforms is crucial. - Goal: The primary aim of the advert campaign is to boost ticket sales. The ideal freelancer should understand how to create compelling content that drives conversions. - Content: I already have the content prepared for the ads. The selected candidate will be tasked with setting up the ads on the platforms and monitoring their performance over time. The ideal candidate should have a solid background in social media advertising and a proven track record of success with simila...

I'm looking to develop an Android application for Online Lottery. The app will be a platform for users to purchase lottery tickets and redeem their prizes. Key Features: - Ticket Purchasing: Users should be able to easily buy their lottery tickets through the app. - Prize Redemption: Once the lottery results are out, winners should be able to easily redeem their prizes through the application. Payment options: - In-app purchase: It should support in-app ticket purchases to smoothen the transaction process. - Digital Wallet: Users should be able to pay using their digital wallets. This will require integrating reliable payment gateways for a smooth and secure transaction process. Ideal candidates for this project should have: - Experience in Android app development, e...

Hello, I need to add a function to this free add-on, the add-on allows to add a start and end date, but I need that start date to be set automatically when I buy it and the end date as well. I need to create 3 options for 3 types of products. - Monthly option (30 days from product purchase). - Quarterly option (90 days from product purchase). - Yearly o...types of products. - Monthly option (30 days from product purchase). - Quarterly option (90 days from product purchase). - Yearly option (365 days from product purchase). It is quite simple, just add a checkbox to enable these options and the start and end date is calculated automatically when the product is purchased. Plugin for check the code: Thanks a lot. Best Regards.

... Users should be able to easily navigate through the city's various locations, businesses, and landmarks. The map should be visually appealing and intuitive to use. - Booking System: The secondary component of this project is the implementation of a versatile booking system. This system should support various types of bookings, including appointment scheduling, room or venue booking, and event ticket reservations. Skillset: - Proficiency in Interactive Map Development: Prior experience in creating interactive maps, preferably city-specific, is highly desirable. Knowledge of mapping software and APIs will be an advantage. - Booking System Development: Strong background in developing booking systems. Prior experience with appointment scheduling, room or venue booking, and eve...

I'm seeking integration of a basic customer support chatbot that's fully integrated with Zendesk. The ideal freelancer for this project should have significant experience in chatbots and Zendesk integration. Here are my requirements: - The chatbot should focus on handling tickets for complex issues. -the ticket system should generated the response using algorithm - The information from the users should only be used for the duration of the chat and not stored. A developer with expertise in AI, chatbot programming and thorough understanding of Zendesk API would bode well for project realization.

Elevate your career with us, a premier STR (Short-Term Rental) management firm renowned for its exceptional portfolio of high-end rental properties. We invite accomplished sales executives to join us in our mission to expand and enhance our distinguished collection. This role has a base of $500 p/m + uncapped commision, offering substantial financial rewards aligned with your success. Commission Structure: Initial Engagement: Secure $750 on each $5000 deposit per onboarded property - 15% commission Enhanced Earnings on Balance after the $5000 payment from the prospects: 1BR - $15,000: Receive 12% commission, totalling $1,800. 2BR - $20,000: Receive 15% commission, totalling $3,000. 3BR - $25,000: Receive 18% commission, totalling $4,500. Performance Incentives: Quarterly E...

I'm looking for a Laravel expert with experience in MongoDB to help me build a comprehensive ticket system. We will Provide u the Static Design of the project in laravel ready "Static Design" ready by 95%, and we will provide u the Server and the host to work on it. We are using Docker to run mongoDb on our server. We will provide u the API for teh Chstsystem and call ready as well, u have to follow our instruction to get the work done. We have 3 Milestone that we need to get the whole Project done .. Key requirements: - User Account Types: The system should have distinct Admin and Staff user accounts. - Ticket Management: Admins should be able to manage tickets, assign them to staff, set their priorities, and track their status. The ideal candidate f...

Maintenance of ticket system, checking server, logs and that everything is working :)

Freiberuflicher Vertriebsmitarbeiter für eine Online-Marketingagentur Bist du eine motivierte und ergebnisorientierte Person mit einem Talent für Vertrieb? Gedeihst du in einer Umgebung, in der dein Verdienstpotenzial unbegrenzt ist? Dann bist du hier genau richtig! Unsere innovative Online-Marketingagentur sucht dynamische Freiberufler, die unser Team als Vertriebsmitarbeiter unterstützen. Als freiberuflicher Vertriebsmitarbeiter hast du die Freiheit, jede Verkaufstaktik einzusetzen, die du für wirksam hältst, um Kunden zu gewinnen. Ob Kaltakquise, E-Mail-Marketing, LinkedIn-Leadgenerierung oder jede andere Methode in deinem Repertoire - wir begrüßen deinen innovativen Ansatz, um neue Geschäfte zu generieren. - Nutze deine Kreativität und E...

Freelance Sales Representative for Online Marketing Agency Are you a motivated and results-driven individual with a knack for sales? Do you thrive in an environment where your earning potential is unlimited? Look no further! Our cutting-edge online marketing agency is seeking dynamic freelancers to join our team as Sales Representatives. As a Freelance Sales Representative, you have the liberty to employ any sales tactics you see fit to drive client acquisition. Whether it's cold calling, email marketing, LinkedIn lead generation, or any other method in your arsenal, we welcome your innovative approach to bringing in new business. - Utilize your creativity and expertise to identify and engage potential clients through various channels, including but not limited to cold outreach, e...

Sto cercando una persona che parli italiano che possa rispondere alle chiamate dei clienti e fare chiamate ai clienti (non è una vendita ma una assistenza ai clienti che mandano i ticket). Mi serve una persona che parla italiano (bene) le chiamate vengono fatte tramite un PC. Orario libero nella fascia (italiana) 9-19 almeno 3 ore al giorno. serve un pc, connessione ad internet senza vincoli Non va bene: se non parli italiano bene, se vuoi lavorare quando da noi è di notte (non ci chiama nessuno) Ci serve tutto l'anno il progetto continua

Summary of the Work Objective: Create a chatbot that assists customers in finding the cheapest train tickets and enhances customer service satisfaction. Scope: The chatbot will interact with users to gather travel details, access and analyze ticket pricing from online databases, and provide helpful customer service in various scenarios including delays and emergencies. Key Tasks and Components Cheapest Ticket Finder: Engage users to collect travel data. Access train ticket booking websites to find the cheapest tickets. Provide booking links directly through the chatbot conversation. Customer Service Improvement: Expand the chatbot's capabilities to offer real-time updates on train schedules and delays using predictive models. Handle inquiries and provide solutio...

...change? We have tried both the Smart Home Basic and the Smart Lock open service getting error codes such #illegal { "name": "test_id3", "password": "123456789", "effective_time": 1715372160, "invalid_time": 1718050560, "password_type": "ticket", "phone": "1234", "type": 0, "time_zone": "Europe/Athens", "ticket_id": "1234", "schedule_list": [ { "effective_time": 450, "invalid_time": 542, "working_day": 111 } ], "relate_dev_list": "" } { "name": "Guest Access", "password": "12345678", "effective_time": 1715372160, "in...

I am currently using Cloudflare as my domain registrar. The primary reason for this project is to transfer DNS services to Namecheap as I need to have email services on Namecheap. Key Project Requirements: - Transfer DNS from Cloudflare to Namecheap. Ok now the non ai: Check out the attached. It basically explains the parameters (which I don't understand). Namecheap has good helpdesk tho, but I think cloudflare does not, or I would have already handled it.

...information about the team. - Task management: Manage schedules, shifts and time-card submissions. - Compliance area: To keep track of and manage training materials, employee handbook policies, quality assurance, compliance documents and safety protocols. - Resource library: To host resources important for the caregiving team. - Social Channels: Have spots for events & celebrations and a FAQs/helpdesk area. - Communication platforms: Built-in message boards and newsletters for consistent communication. Skills & Experience: The ideal candidate for this project has a strong background in intranet development and a deep understanding of document storage systems, task management tools, and internal communication features. Experience in healthcare technology development is a ...

I need an individual skilled in influencer marketing, with a particular focus on travel influencers pri...marketing, with a particular focus on travel influencers primarily using Instagram, facebook and tiktok. The goal of the project is to broaden the brand awareness for our Ghana Invest tour, a high ticket event. The ideal candidate would have: - Experience in influencer marketing and networking - Ability to connect with around 200 travel influencers - Proficiency in Instagram, facebook and tiktok usage for promotion The primary task is to get the identified travel influencers involved in our affiliate program to help generate buzz and drive awareness about our event. Experience dealing with high ticket sales and a proven record of successful promotions are cruci...

The project basically consists of adding the possibility of attaching a photo of the participant when purchasing a ticket and then showing the photo on the ticket. Please look at the attached images, there is the current image and the image of what we want.

Un site d’un événement precis, pour vendre des ticket

Estoy en búsqueda de un hábil desarrollador de PHP para crear una plataforma de tickets de soporte técnico. El proyecto está dividido en varias tareas, y el pago se realizará por tarea completada según el precio establecido. Requisitos Clave: Seguimiento del estado de los tickets. Asignación automática de tickets a técnicos. El freelancer ideal para este proyecto tendrá experiencia previa en el desarrollo de sistemas similares y un profundo conocimiento de PHP. Frameworks: Valoramos la experiencia en frameworks como Laravel, JavaScript y Ajax, que potenciarán el desarrollo de la aplicación. Herramientas de Base de Datos: Es fundamental contar con experiencia en el uso de herramientas como MySQL Workbench ...

I'm looking for a skilled designer to create a custom admission ticket for a 50-year priest anniversary event. The ticket should include the following information: - Date and time of the event - Venue name and address - Ticket price Additionally, the ticket should contain a picture that enhances the overall look and feel of the ticket design. The picture should be placed in a strategic location that complements the overall design. Skills: - Graphic Design - Print Design - Attention to detail - Creativity Experience in creating event tickets or similar design projects would be beneficial. I'm looking for a freelancer who can bring a fresh and innovative approach to this task.

...enterprise-level organization. This website will consist of over 100 pages and should feature: - E-commerce functionality for seamless buying experiences - Membership login area for secure access - Exhibits and portfolios to showcase our work - A streamlined system/process for ticket sales To get the job, you need to have: - Significant experience with Craft CMS (submit at least 3 live samples in Craft CMS to be considered) - Understanding and expertise in e-commerce, membership systems, exhibit/portfolio presentation, and ticket sales - Capability to create a website with over 100 pages Please note, I will be providing all the necessary content for this project. To be considered for this job, provide at least 3 samples of websites you have developed for enterprise-leve...

I'm looking for a user interface and user experience designer to create an engaging, minimalist design for my travel and tours application. Key Details: - The primary target audience for this app is solo travelers. - I need the design to be compatible with iOS, Android, and Web platforms. - The key feature I want the app to have is bus ticket booking. Ideal Qualifications: - Strong experience in UI/UX design, particularly for mobile applications. - A good understanding of user-centric design and minimalistic design principles. - Previous work on travel applications is a plus but not mandatory. The goal is to create a clean, intuitive, and user-friendly interface that suits the needs of solo travelers. If you have relevant experience and skills, I'd love to hear from yo...

I am looking for an experienced Flutter developer to create a mobile application for my company, Sona Travel and Tours. The application will be a bus ticket booking system with a payment gateway integration. Key Features: - Seat Selection: Users should be able to select specific seats when booking tickets. - Route Selection: The application should allow users to choose their desired bus route. Design: The design of the application should be minimalist and clean. The focus should be on simplicity and ease of use. Nepal Payment Gateway: I prefer to integrate Nepal's payment as the payment gateway into the application. Please make sure that the integration is secure and user-friendly. Ideal Skills: - Proficient in Flutter for both iOS and Android platforms. - Experience in des...

...responsible for conducting interviews with hiring candidates, strictly following our Standard Operating Procedure (SOP). This role demands a high level of English proficiency to ensure effective communication and accurate assessment of candidates' responses. Core Requirements: Fluent in English: Exceptional command of the English language is essential. You must be able to understand nuances, engage in clear communication, and accurately interpret and document the candidates' responses. Interview Conduct: Schedule and conduct video and phone interviews, ensuring a professional and proficient use of English throughout the conversation. Adherence to SOP: Meticulously follow the provided SOP for each interview, which includes asking predetermined questions i...

I'm in need of an experienced Budibase developer to create a fare collection system with a PostgreSQL database backend. The system needs to be web-based and compatible with all major operating systems. Key functionalities and features include: - Ticket Purchasing: The system should allow customers to purchase tickets through a user-friendly interface. - Fare Calculation: It should have the capability to calculate fare based on distance, time, or any other parameters provided. - Payment Processing: The system will need to support secure and reliable payment processing for the purchased tickets. For this project, I need someone who is well-versed in Budibase development and has experience in creating similar fare collection or ticketing systems. A strong understanding of Postgr...

...requirements. This is predominantly for our stakeholders and investors who require detailed information about our business process. What You'll Be Doing: 1 ) Please describe the steps necessary to translate the request into functional requirements (NOTE: creating requirements documentation is not required for the purposes of this exercise) 2.) Create one ticket for the delivery team (e.g. in a form of a JIRA ticket) for any of the requirements of your choice Ideal Skills and Experience: - Proven experience as a Business Analyst. - Exceptional skills in requirement gathering and analysis. - Profound knowledge and understanding of sales and marketing operations. - Excellent communication skills to coherently convey strategies to stakeholders and i...

...and comply with relevant regulations (e.g., GDPR, CCPA). Integrate customer support features (e.g., live chat, ticketing systems) for efficient assistance. 2. Connect with TravelPort's GDS APIs: Integrate TravelPort's GDS APIs to access global travel inventory for flights, hotels, car rentals, and more. Develop Passenger Name Records (PNRs) for flight bookings and queue them to InteleTravel for ticket issuance. Implement automatic application of travel agency codes for payment processing. 3. Hertz Booking System Integration: Connect with Hertz's booking system to enable seamless Hertz vehicle bookings on our platform. Apply unique discount codes to Hertz bookings without revealing amounts to customers. Implement profitable pricing structures to ensure profitabil...