Mckinsey customer experiencecông việc

• Tiếp nhận yêu cầu từ khách hàng, sau đó phân tích yêu cầu; • Thiết kế phần mềm iOS app sau đó thực hiện lập trình, unit test; • Quản lý tiến độ công việc của bản thân và của thành viên phát triển app Android; • Họp với khách hàng hàng tuần để báo cáo tiến độ. • Làm việc online Có khả năng viết tiếng anh Có kinh nghiệm làm việc với khách hàng Nhật là lợi thế ==>> THU NHẬP TỪ 20.000.000-35.000.000/ THÁNG

Chúng tôi đang sử dụng Perfex CRM, nhưng phần hiển thị danh sách khách hàng/hóa đơn/hợp đồng chưa tùy chỉnh hiển thị được các trường và bổ sung điều kiện lọc các trường tùy chỉnh

- Xây dựng website bán thức ăn nhanh - Dùng template bootstrap - Dùng mysql - Website có các chức năng đăng kí / đăng nhập - Có admin / customer - Admin có thể thêm sửa xóa sản phẩm, confirm đơn đặt hàng từ khách hàng - Customer có thể xem sản phẩm, thêm hàng vào giỏ hàng, thêm sửa xóa xem giỏ hàng, đặt hàng

...===================================================== *********************** ENGLISH TRANSLATION ************************ New logo design for BSC securities company. The logo must show the following characteristics of my company: Mission: "Contributing to the development of the stock market, bringing benefits to customers, investors and shareholders of the Company"  Vision: “Restructuring customer base in the direction of sustainable and secure development full. Maintain and gradually improve the ranking among the top securities companies, become an Investment Bank "  Core values: - Creativity: Constantly thinking, learning, proposing ideas to find ways work effectively, serve the best customers - Synergies: Each staff member is a representative of the b...

- Hiện tôi đang muốn tìm specialist về Vtiger để customize một số module của Vtiger - Phát triển các webservice cho hệ thống này để có thể kết nối với các hệ thống khác ngoài Vtiger - Phát triển Customer Portal cho hệ thống CRM - Chi tiết có thể trao đổi thêm sau khi chúng tôi đánh giá năng lực (qua trao đổi, demo)

MÔ TẢ DỰ ÁN : Tạo 1 Shopify app (plugin), giúp cho khi khách hàng (Customer) thêm 1 sản phẩm vào Giỏ hàng thì một số sản phẩm liên quan được đề xuất ngay trong trang Giỏ hàng, khách hàng có thể chọn "Add to cart" để mua thêm những sản phẩm đề xuất đó. Mục đích : Tăng hiệu quả, doanh thu cho website bán hàng App cần có 2 chức năng chính : 1) Trong Shopify admin, chủ shop bán hàng (Shopify shop owner) có thể lựa chọn các điều kiện (rule) để hiển thị sản phẩm đề xuất. Một số ví dụ về rule : - Đề xuất thêm 2 sản phẩm cùng nhóm "mũ" khi khách hàng vừa th&...

Khách hang cung cấp file scan để tôi thiết kế, thỏa thuận giá và thời gian hoàn thành/ Customer provide Scan 3D files and deal prices, finished time.

Tìm kiếm khách hàng sử dụng dịch vụ ăn uống, tổ chức tiệc, các hội nhóm tại nhà hàng- bar, sẽ trả % hoa hồng cho mỗi người khách đến và theo hóa đơn tiền khách đã dùng. I need to "sale our seat" in Restaurant- bar in distric 10 for events, partys small and big, tourist in Hochiminh City. We pay percent for every custumers who came via your recommended and follow the bills of customer.

... muốn khẳng định mình và có hứng thú với lĩnh vực thương mại điện tử toàn cầu thì join team nhé! Vị trí cần tuyển: Customer Service - Nhân viên CSKH tiếng Anh * Mô tả: - Trả lời tương tác của khách hàng qua điện thoại, email theo qui trình. - Gọi điện xác thực đơn hàng khi cần. - Hỗ trợ khách hàng đặt hàng. - Tiếp nhận yêu cầu của khách hàng, giải đáp về đơn hàng, tiến độ và thời gian nhận hàng. - Thống kê và phân loại các tình huống tương tác từ khách hàng. - Tương tác với khách hàng qua mạng xã hội (Facebo...

... muốn khẳng định mình và có hứng thú với lĩnh vực thương mại điện tử toàn cầu thì join team nhé! Vị trí cần tuyển: Customer Service - Nhân viên CSKH tiếng Anh * Mô tả: - Trả lời tương tác của khách hàng qua điện thoại, email theo qui trình. - Gọi điện xác thực đơn hàng khi cần. - Hỗ trợ khách hàng đặt hàng. - Tiếp nhận yêu cầu của khách hàng, giải đáp về đơn hàng, tiến độ và thời gian nhận hàng. - Thống kê và phân loại các tình huống tương tác từ khách hàng. - Tương tác với khách hàng qua mạng xã hội (Facebo...

Website design Website SEO Services (min50$/1 keyword) Facebook and Google Adwords Advertising (20% fee advertising campain ) 5 commitments for Website design : 1. Do not use open source code in the web design process 2. The cost of the most affordable, according to the function of the website 3. Warranty, permanent maintenance of the Customer website  4. Edit the module's add websites completely free during use 5. Free consultation promoting the website: SEO, SEM, Email Marketing, Facebook Marketing, ... More Information please watch my company website : . I'm an Employee in here

Answer and make Calls in Fluent Vietnamese and Australian English. Data Entry, Learn and Use Real Estate Software to be provided to create Stock Booklets, Brochures, Vietnamese Paper ads, Opening Inspections uploads, Ordering and Comparing, Ordering and creating Marketing Materials. Translate. Other odd Jobs includes Research online. Virtual Assistant

Chung toi dang tim kiem mot tro ly ao, Nguoi viet nam, Noi tieng anh luu loat, co the dich tai lieu Co the ho tro cho chung toi nhung cong viec sau: Customer Service Emails Website Management Web Research Social Media Listings Manager (Ebay, Etsy, Amazon, ect.) Online Marketing Fluent in Microsoft Office and Google Drive

Chung toi dang tim kiem mot tro ly ao, Nguoi viet nam, Noi tieng anh luu loat, co the dich tai lieu Co the ho tro cho chung toi nhung cong viec sau: Customer Service Emails Website Management Web Research Social Media Listings Manager (Ebay, Etsy, Amazon, ect.) Online Marketing Fluent in Microsoft Office and Google Drive

Dear Thanh, Em co kinh nghiem lam customer service trong 4 nam. Em co the handle cac cong viec anh giao. Please assign job for me Thank so much

Dear Thanh, Em co kinh nghiem lam customer service trong 4 nam. Em co the handle cac cong viec anh giao. Please assign job for me Thank so much

...inconsistencies or tend to be unreliable. Enhancements and overall App should be fine tuned for improved responsiveness, and a better customer experience. - Soften existing UI found within Communications: Modify the content being sent within email communications, with consistent interface populated with the appropriate details drawn from the App. - Admin Dashboard - surface additional details in the existing dashboard, that are already captured in the App, for better administration. The App does not have any e-commerce, it aligns customers with individuals within a geolocation to preform the task The ideal candidate should have significant experience in cross-platform app development, a strong grasp of Ul/UX design, and a proven track record in enhancing ap...

...needs. We are also committed to innovation and are constantly developing new products and technologies to meet the ever-changing needs of our industry. About the Competition We are excited to announce a logo design competition to find a new logo for our company. We are looking for a logo that is creative, unique, and that represents our company's values of innovation, quality, and commitment to customer satisfaction. Design Requirements • The logo must be original and must not infringe on any existing trademarks or copyrights. • The logo must be scalable and must work well in both print and digital formats. • The logo must be in the Canadian Red flag color. • The logo must be inspired by the Canadian flag. Judging A panel of judges from our company will s...

Are you an expert in WhatsApp marketing? We're looking for a professional to assist with sending daily marketing messages to our existing customer base. The ideal candidate should have experience in bulk message sending and a solid understanding of effective marketing strategies on WhatsApp. If you're skilled in crafting engaging content and driving customer engagement through messaging platforms, we'd love to hear from you.

I'm on the hunt for a skilled content creator to develop a well-articulate...presentation of SAP digital transformation in the technology sphere. - Firm comprehension of the impact of SAP digital on operational efficiency, customer experience and profitability, with crisp elucidation in the white paper. - A project objective is crafting a robust marketing pitch for our potential clients, hence the white paper should be persuasive yet informative. Ideal Skills: - Extensive knowledge and experience in technology field, particularly SAP digital transformation. - Stellar research and content creation skills. - Ability to make complex technical concepts easy to understand. - Excellent writing skills with previous white paper authoring experience. - Sales or mar...

Project Title: "Customer Order Management System" for an online retail business in MS Access. Objective: To develop a comprehensive database system that allows for efficient tracking and management of customer orders, inventory, and shipping. Key Features: 1. Customer Management - Store customer information including name, address, email, and phone number. - Track customer order history. - Customer feedback and preferences. 2. Inventory Management - Maintain a detailed list of products, including product ID, name, description, quantity in stock, and reorder levels. - Automated alerts for low stock levels. 3. Order Management - Enable creation of new orders with customer information, order details (product, quanti...

...that can inform strategic business decisions. Leveraging transactional data, including sales revenue, profit margins, and customer reviews, you will conduct a comprehensive analysis to understand the dynamics of product performance over time and across different categories. Through descriptive analysis and visualization techniques, you will identify top-selling products, trends in sales revenue, and correlations between performance metrics. Additionally, you will delve into customer feedback to gauge product satisfaction and uncover areas for improvement. By providing actionable recommendations based on our analysis, you aim to optimize product offerings, enhance customer satisfaction, and drive business growth. Dataset: you will utilize the "Online Retail II ...

...important e-commerce features I'm looking for are a detailed product catalog, seamless shopping cart and checkout, and a customer review section. - Social Media Marketing: I need someone who's proficient in using social media as a marketing tool. This includes creating engaging content, managing ad campaigns and understanding analytics. Ideal Skills and Experience: - Proven experience in building e-commerce websites with a focus on the features mentioned above. - Solid understanding of e-commerce UI/UX principles. - A track record of successful social media marketing campaigns for e-commerce businesses. - Proficiency with platforms like Shopify, WooCommerce, or Magento (experience with more than one is a plus). - Excellent communication skills and...

I'm looking for a professional who can help me increase the efficiency of my current operations. Key areas of focus: - **Process Excellence**: The intent is to optimize various facets of the oper...**Quality Control Optimization**: Ensuring that our products meet the required standards and implementing measures to reduce errors and defects. - **Order Fulfillment Enhancement**: Streamlining our order processing and fulfillment procedures to ensure quicker delivery times and improve overall customer satisfaction. The ideal candidate for this project should have a solid background in process improvement and a proven track record in optimizing quality control and order fulfillment processes. Experience with both operational consulting and performance metrics analysis wou...

hello I'm looking to set up a team that would help me start my company so the deal is that I want to start a movie streaming company that lets users stream and download movie...the app gets more than 10000 +active users, we will get funding to continue with the work in two months so the problem is I don't have the money to pay you right now but once we get funded I will pay you very well so i need 2 developers {able to make Android and ios apps} 5marketing people 2 people to handle sales 2 customer service 10 people with high internet to download and upload movies and since you would have helped found this company 50% will be equally distributed among you. below is my pitch de...

...optimize the site. (Installed) - Providing assistance in identifying target audience and keywords for the SEO campaign. -We are seeking a skilled WooCommerce Developer/SEO Specialist to join our team and optimize our newly migrated e-commerce store on WordPress WooCommerce. As a pivotal member of our team, you will be responsible for ensuring the site's optimal performance, visibility, and user experience through effective web development and SEO strategies. Our newly migrated site is ready to switch to the live domain. Before or after site Domain is switched to Live Domain. We need to have the following changes/updates done Responsibilities: 1. SEO Optimization: • Implement advanced SEO techniques using Rank Math SEO (Paid) to optimize product descriptions, schema mar...

As a website owner, I need compelling meta descriptions for 10 pages of my informational website. The content language must be in English and harness the power of specific keywords I provide. This job will require: - SEO expertise: Familiarity with SEO practices and understanding of ...understanding of how to utilize keywords effectively - Writing skills: Ability to produce engaging, succinct and informative meta descriptions - English proficiency: All content must be in English. Therefore, strong English language skills are necessary. The perfect candidate will provide polished meta descriptions that drive organic traffic to our site, improve our ranking and increase customer engagement. Prior experience in creating meta descriptions for informational websites will be an...

...prices. Additionally, I'm at a point in my business where I haven't yet defined my customer segments. Key services required include: • Formulating a pricing strategy for my digital services. • Setting the initial pricing for these services. • Analyzing and making recommendations based on competitors' prices. • Guidance on customer segment definition for optimal pricing. I currently make use of various pricing methods including cost-plus, value-based, and competitor-based pricing. Therefore, I need a professional who has a deep understanding of all these methods, preferably with a background in digital marketing industry to provide informed input. In order to give me the best assistance possible, prior experience in pricing str...

...product demonstration videos - 1-minute duration each - The videos should showcase: - Close-up shots displaying product features - Use case scenarios demonstrating the product in action - The positive impact the product has on customers Ideal Skills and Experience: - Proven experience in creating product demonstration videos - Proficiency in video editing and production - Ability to bring out the product's unique selling points - Strong storytelling skills to engage viewers - Understanding of market trends and customer preferences in video content - Familiarity with our industry (mention industry if relevant) Feel free to include any relevant samples or portfolios in your bid. Looking forward to working with a talented professional who can help us...

...operations and customer interactions. In terms of functionalities, I require the following: - User authentication: The applications should have a secure login system. - Data storage and retrieval: The ability to store data and retrieve it when needed. - Integration with third-party APIs: Seamless integration with external APIs is a must. I'm expecting a relatively small user base initially, but these applications should be scalable and able to handle growth. Ideal candidates would have: - A strong background in low-code development - Experience in building web, mobile, and enterprise applications - Proficiency in user authentication, data storage, and API integration - The ability to design scalable systems - A good understanding of security principles If you hav...

I am seeking an experienced Sales, Advertising and Marketing Associate who specializes in lead generation, B2B sales, follow-ups, and social media marketing. You will be focusing predominantly on the local market to drive our customer base and sales. Skills you need for success: - Proven lead generation and prospecting experience - Proficiency in handling and closing sales calls - Strong understanding of the local market and potential clients - Social media marketing expertise - Proficient with social media management tools If you have a track record of creating measurable improvement in sales outcomes and a passion for connecting with local audiences, this is a golden opportunity. Note: Should be living in Edmonton, AB as there is travel required to local businesses.

... - Sales Tracking: Real-time data on our sales performance. - Customer Management: To maintain a customer database. - Credit Management: Tracking outstanding credit and sending payment reminders. - Finance Management: Tracking income and generating financial reports. - CRM: To maintain good relationships with our customers. - E-commerce Integration: Development of a functional e-commerce website and application. - POS: A point of sale system for store transactions. - WhatsApp Features: Integrating WhatsApp for customer communication. - Reminder and Offers: Sending reminders and offers to customers. - Mobile Application: Developing a mobile application for store management and billing. The ideal candidate should have experience in: - ERP system development. -...

...and tech enthusiasts. To make the shopping experience top-notch, I'd like the following features implemented: - Product Search/Filtering: Customers should be able to easily find the products they are looking for, either by searching for it or using filters to narrow down their choices. - Wishlist: It would be great if customers could add products to a wishlist for future purchase or for sharing with friends and family. - Customer Reviews: Creating a space for honest product reviews from my shoppers will be key to building trust and driving sales. The ideal candidate should have proven experience in designing and developing successful Shopify stores and be able to provide examples of previous work. A good understanding of e-commerce, user experience, an...

...Windows and Mac operating systems. Key Features: - Inventory Management: A robust tool to manage my stock of jewellery items, including tracking and updating inventory levels in real-time. - Sales and Order Management: A seamless system to handle the processing of orders and managing sales records effortlessly. - Customer Relationship Management (CRM): A centralized platform to store and manage customer information, with a focus on providing personalized and exceptional customer service. - POS & Credit Management: An integrated point of sale system that also incorporates credit management functionalities. - Finance Management: A module dedicated to tracking financial transactions, generating reports, and managing financial records. Additionally, I'm inter...

We are a design studio Vaaks Design. We are hiring web developers who have experience with WordPress/ Tilda. Key requirements: - Website development: I'm looking for someone capable of developing a full-fledged e-commerce website, including all the key features and functionalities expected in such sites. - Customer reviews feature: An essential aspect of this project is integrating a customer review system into the website. Ideal candidate should have: - 1-2 years experience of work on WordPress/ Tilda. - Ability to design and execute a modern and sleek website. - Ability to communicate in English effectively. - Experience with integrating and customizing customer review features is a plus. Looking forward to working with you.

...excellence. We are on the lookout for a commitment to leveraging Zoho CRM and Zoho Campaigns to enhance our operations and customer engagement. Position Summary: We are seeking a dedicated Zoho CRM & Zoho Campaigns Specialist to optimize our CRM strategies and processes. The ideal candidate will have a deep understanding of Zoho CRM & Zoho Campaigns capabilities and a proven track record of implementing and managing CRM solutions that increase efficiency and customer satisfaction. The Opportunity: As a Zoho CRM Specialist, you'll play a pivotal role in customizing, configuring, and maintaining our Zoho CRM system and Zoho Campaigns buildouts to improve our sales processes and customer interactions. This is a fantastic opportunity for someone looking...

I am seeking a talented researcher who could provide insightful keyword research reports about curtains and bedspreads in Amazon's India region. We aim to enhance our product l...am seeking a talented researcher who could provide insightful keyword research reports about curtains and bedspreads in Amazon's India region. We aim to enhance our product listings and presence in these categories. Key tasks include: - Performing advanced keyword research for both curtains and bedspreads. - Analysing customer behaviour toward curtains and bedspreads in the home furnishings segment. Ideal Skillset: - Proficiency in Amazon Seller Central tools. - Experience with SEO, particularly in keyword research. - Understanding of the Indian e-commerce market. - Knowledgeable in the...

I'm looking for a PHP developer to assist in the web development of a web page for a customer I'm working with. The primary focus will be on implementing the ability to display customer raffle ticket numbers from the database to a WordPress page. Current page was rendered obsolete by a plugin update and needs to be rewritten. Ideal Skills and Experience: - Proficient in PHP, with a good understanding of its ecosystems - Experience in web development, particularly with WordPress - Knowledge of database management for websites - Ability to integrate and display data in a clear and user-friendly manner

I'm in need of a Stripe Elements expert who has practical experience with Woocommerce and WordPress. Your key responsibility will be to implement a 'Custom Checkout Experience' being a weblink that displays a branded checkout page with customer name, surname, email, telephone details. Key Qualifications: - Expert knowledge of Stripe Elements - Proven track record with WordPress and Woocommerce - Experience in designing and implementing custom checkout experiences Your primary goal is to ensure a seamless and user-friendly checkout process on my website. Only those with the specific skills and experience that meet the above qualifications should bid. Thank you!

I am in need of a skilled Linux and Bash Script expert to help me with my current project. Although I haven't specified exact tasks or goals, I am seeking assistance in the following areas: - Linux installation and configuration - Bash scripting and automation - Troublesh...Bash Script expert to help me with my current project. Although I haven't specified exact tasks or goals, I am seeking assistance in the following areas: - Linux installation and configuration - Bash scripting and automation - Troubleshooting and debugging I expect the successful freelancer to have a deep understanding of Linux systems and be proficient in Bash scripting. Your past work and experience in similar projects will be valuable. Please detail how you can assist and your approach in your app...

We need a dedicated customer support telecaller to act as a devoted link to both our existing and potential customers. You will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidence and skill in handling all types of customer queries - Knowledge of CRM tools - Exceptional communication and problem-solving abilities - Experience with service-centric businesses is a plus

...Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essenti...

WhatsApp CRM with Scheduling & Workflows I'm looking to create a WhatsApp CRM that incorporates a variety of features to improve our customer relations and team management. Key Features: - Scheduling Surveys: The system should support date availability checks, scheduling and booking confirmation via WhatsApp to our staff. Their responses should organise them into yes and no groups. This will help us automate repetitive tasks and sharing of information to groups of people. - CRM Management: I am an agent to film ans supply extras for background. This requires searching for certain character features of our staff. For example brown hair, 5"4 female. of male 6'2 blonde. I then send a availability check to work on certain dates and if they agree i send their profile...

...online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestock and pricing - Requesting returns - Track their orders - Save orders - Choose to place an embroidered/printed order or plain stock order. Orders cannot be mixed and we need controls in place - Automatically add surcharges for under-minimum orders -...

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As the client behind this project, I am seeking a talented developer who can create a comprehensive chatbot. Although I skipped the two first questions, the functionalities I need ...Although I skipped the two first questions, the functionalities I need are very specific. These include: - Answering frequently asked questions - Gathering user information - Offering product recommendations Familiarity with customer support, sales, and marketing, or information retrieval chatbots will prove beneficial. You should also be able to handle the complexity of having multiple functionalities Collecting user data will necessitate a solid understanding of data protection and GDPR compliance. Lastly, providing product recommendations calls for previous experience in e-commerce or ...

...proficient customer service representative who can manage telephone support, email inquiries, and live chat for my business. The role will demand 1-4 hours of availability per day. The ideal candidate must be fluent in English. Key Responsibilities: - Handling inbound and outbound phone calls - Responding to customer's emails in a timely manner - Providing efficient and friendly live chat support Ideal Skills/Experience: - Prior experience in customer service roles - Exceptional communication skills - Proficiency in English (spoken and written) - Ability to multitask and prioritize tasks - Familiarity with using live chat software - Flexibility to work 1-4 hours daily - Previous experience in e-commerce customer service would be a plus ...

...automatic posting of customer orders to the carrier's system and the subsequent status update in the Prestashop system whenever the carrier adjusts this status. What I expect from freelancers: - Past work details should be included in the application to demonstrate experience and expertise. Required API Functions: - Customer orders made in Prestashop should automatically post to the carrier system via their API. - Any changes of status made by the carrier should reflect in the Prestashop orders panel. Anticipated Status Changes: - 'Delivered': Signals the successful delivery of a customer order. - 'In Transit': Indicates that an order is on its way to the customer. - 'Delayed': Informs about any delay that may occu...

...Instagram:** You should be proficient in creating and managing advertising campaigns on both platforms. Experience with real estate advertising is a significant plus. - **Content Creation and Posting:** Your primary focus will be to create engaging content for our audience. This will include posting property listings on a daily basis, as well as keeping the page updated with relevant and interesting posts for our followers. - **Video Editing:** As part of the content creation, you should be able to edit videos that could be used for property walkthroughs, testimonials or any other relevant content. - **Client Page Management:** You will also be responsible for the management of customer pages. Ensuring queries are responded to in a timely manner and any issues are handled ...

I'm seeking a highly skilled developer to integrate Dialogflow into my ManyChat chatbot for the primary purpose of customer support. Ideal Skills: 1. Previous experience in Dialogflow integration 2. Expertise in chatbot development for customer support. Your responsibilities will include: 1. Create a HTTP request inside ManyChat flow builder that return the answer from Dialogflow, so I can use this answer in my chatbot. A successful completion of this project involves creating a chatbot that can effectively handle customer queries, troubleshoot issues, and provide instant responses. The end product should be a tool that enhances our customer servicing system, saves time, and improves service quality.