||We currently have a OTRS server 5.0.16 in a Debian 6 box with MySQL 14.14 which have performance problems. Once in a while the server gets unresponsible and need to reboot it.
Would like to setup a new linux box: p.e. Ubuntu server with the latest stable version of OTRS, latest stable MySQL, and latest OTRS, etc. We'll provide ssh access to both servers. Target machine will be provided wit...
||PHP, Quản trị hệ thống, Linux, Kiến trúc phần mềm, MySQL
||Nov 13, 2017
||Nov 13, 2017Đã kết thúc
|OTRS Bugfixing & System Update
||We are looking for a person who can Bugfixing our OTRS Support System.
suddenly no emails go in
update to the next version
we need a freelancer who is familiar with the system and ready to start
||Perl, Kiến trúc phần mềm, CRM, MySQL
||Oct 27, 2017
||Oct 27, 2017Đã kết thúc
|Create comparison matrix of current Ticket-Systems
||Your job is to create a decision matrix for choosing a Ticket system (e.g. OTRS). The decision has to be done for the stakeholder end-users, Team-Manager, Business-Manager.
The Ticket-System has to be used for all known Tickets which may come from any current used communication channel.
Also you need to be able to identify the comparison aspects on your own!
To prove your expertise name us fo...
||Nghiên cứu, Nghiên cứu khoa học, Nghiên cứu thị trường, Tìm kiếm qua mạng
||Oct 5, 2017
||Oct 5, 2017Đã kết thúc
|OTRS Addon to process call center mails
||Some inbound calls are handled by an external call center. They send an email to our helpdesk application (OTRS), which creates a new ticket for this. We need an OTRS Addon to process these mails. It should ...
- change the type from "email-external" to "phone"
- assign to an already existing customer, if possible (e.g. matching phone number)
- beautify subject and text, inc...
||Aug 21, 2017
||Aug 21, 2017Đã kết thúc
||Perl, Thiết kế trang web, Web Scraping, Shell Script, Splunk
||Jun 1, 2017
||Jun 1, 2017Đã kết thúc
|Asterisk integration with OTRS 5
||It is necessary to solve following tasks:
Asterisk integration with OTRS
||May 14, 2017
||May 14, 2017Đã kết thúc
|OTRS tickets configuration
||we have a clean otrs install, but we are looking to open ticket by just email who are on out databases users.
||PHP, Kiến trúc phần mềm, Kiểm tra phần mềm, Thử nghiệm trang web, MySQL
||Feb 15, 2017
||Feb 15, 2017Đã kết thúc
|New OTRS Installation
||I have a clean Centos 7 install, and I am looking to get full working a OTRS ticket system working the free version, working email, notificacion.
||PHP, Linux, Kiến trúc phần mềm, CRM, SugarCRM
||Feb 6, 2017
||Feb 6, 2017Đã kết thúc
||OTRS Update from version 4.0.9 to 5.0.15 in a Linux (Welcome to Ubuntu 12.04.5 LTS (GNU/Linux 2.6.32-042stab120.5 x86_64)
) / Plesk / environment. Access via TeamViewer and SSH / https to the plesk server. Thank you.
||Jan 11, 2017
||Jan 11, 2017Đã kết thúc
|Migrate server & update otrs
||Migrate server & update otra
||Lập trình C, Kiến trúc phần mềm, MySQL, UNIX
||Nov 25, 2016
||Nov 25, 2016Đã kết thúc
|Help with CRM
||i need to upgrade otrs 3.04 to the lastest otrs. Someone with knowlage of Centos 5.
||Nov 22, 2016
||Nov 22, 2016Đã kết thúc
|Install and configure Onlyoffice and OTRS on Ubuntu
||In need someone to an step by step tutorial how to install configure, optimize and integrate OnlyOffice Community, OnlyOffice Online Document Editor and OTRS on Ubuntu LTS that is installed on Proxmox virtual environment LXC container.
||Nov 16, 2016
||Nov 16, 2016Đã kết thúc
|OTRS CMDB access from PHP
||We would like to find an experienced freelancer with access to a OTRS Free or OTRS Business platform ([url removed, login to view]) to develop and test a PHP script to perform some basic queries to the OTRS CMDB.
The only objective of this task is to configure the connection to the CMDB (webservice, API, direct access to the database, etc.) and perform some basic query such as gathering the na...
||PHP, Kiến trúc phần mềm, MySQL, Dịch vụ Web
||Oct 31, 2016
||Oct 31, 2016Đã kết thúc
|get OTRS to run an on given PC (WIN2012 essential IIS 8.5, MSSQL Exporess)
||Get the latest OTRS 4 ([url removed, login to view]) to run an on given PC (WIN2012 essential IIS 8.5, MSSQL Express) via teamviewer and update a productive OTRS [url removed, login to view] installation on MSSQL to OTRS 4.x.
- Install Perl
- Configure IIS (8.5) to run with perl
- Install latest OTRS 4 Version
- Configure OTRS for IIS and MSSQL
- Create default Database on MSSQL...
||Perl, Active Directory, IIS, Microsoft SQL Server
||Oct 23, 2016
||Oct 23, 2016Đã kết thúc
|Convert Issue tracking System
||I need to convert from one Problem Tracking system to another.
I want to convert my current Issue tracking system from:
(Entertrack) [url removed, login to view]
(OTRS) [url removed, login to view]
||PHP, CSS, MySQL, PostgreSQL
||Oct 18, 2016
||Oct 18, 2016Đã kết thúc
|Integrate OTRS with OnlyOffice
||Integrate OTRS with OnlyOffice with step by step tutorial on ubuntu 16.4
||Oct 13, 2016
||Oct 13, 2016Đã kết thúc
|OTRS Helpdesk Customization Project
||We have decided to use OTRS as our ITIL compliant service desk system.
[url removed, login to view] The OpenSource version (not the paid for Business suite).
OTRS is installed and patched to the latest version, the additional ITIL modules have also been installed.
We need some help in configuring the platform to the best practice, things like streamling tickets, creating templates, queues...
||PHP, Kiến trúc phần mềm, Apache, Helpdesk
||Sep 30, 2016
||Sep 30, 2016Đã kết thúc
|Create personal website OTRS system
||I need create personal OTRS for one of my client. Please give some offer cooperation.
||PHP, Thiết kế trang web, Thiết kế đồ họa, HTML, OpenBravo
||Sep 17, 2016
||Sep 17, 2016Đã kết thúc
|Asterisk integration with OTRS + configure Zoiper client push
||It is necessary to solve following tasks:
1) Asterisk integration with OTRS (OTRS will create request, when someone calling for extension number 200)
2) Asterisk - configure Zoiper client push on a Windows Phone
||Quản trị hệ thống, Linux, Asterisk PBX
||Aug 16, 2016
||Aug 16, 2016Đã kết thúc
|Development and integration of systems -- 2
||We have a simple Order Flow System (OFS) that we developed in 2012. It is written in php and uses mysql database. The aim of this OFS system is to register new jobs with various extra information added to the job and update the status of the job and inform our customers when an update is made. It has a very simple integration towards an SMS provider and OTRS today.
We now have a need to add som...
||PHP, Quản lí dự án, CSS, Kiến trúc phần mềm, MySQL
||Jul 25, 2016
||Jul 25, 2016Đã kết thúc