|OTRS expert wanted
||you are a OTRS expert?
you know how to automate processes in OTRS?
you know how to configure OTRS for a high degree of automation?
you have at least done 15 productive OTRS setups, which you can share explain and share as a prove of your expertise?
You can share us a teamviewer or similar screensharing tools your expertise by showing us around on a existing OTRS system?
you could be the ri...
||Quản lí dự án, Lập kế hoạch dự án, ITIL
||Jun 8, 2018
||Jun 8, 2018Đã kết thúc
|OTRS Helpdesk tool
||Hi, We have OTRS installed ourself. But need help in few customization in fields to support ITSM and reporting.
||Jun 1, 2018
||Jun 1, 2018Đã kết thúc
|Need SMS notification to be triggered for OTRS thru Web services.
||We are using OTRS 5. We currently have only email notifications that can be trigger. We need to trigger SMS notifications aswell. It is to be done thru web services function of SOAP/REST.
||Apr 6, 2018
||Apr 6, 2018Đã kết thúc
|Looking for an OTRS expert who is able to create custom REST apis and custom modules
||Hello we search for a consultancy for creating custom REST APIs and also custom modules.
Ideally we want to have some cleanups in tickets like with Amazon or any other shop e-mails. The E-mails shall be automatically be merged by the order number into one existing (oldest) ticket.
Preferably we would like to use Java, alternatively (second choice) perl.
Here some first insights of how it ...
||Perl, Java, Kiến trúc phần mềm, Phát triển phần mềm, RESTful
||Mar 8, 2018
||Mar 8, 2018Đã kết thúc
|OTRS maintenance and upgrade
||we need someone on a contract to maintain our OTRS ticketing instance which includes troubleshooting, upgrades, custom config, etc
||PHP, Linux, Kiến trúc phần mềm, MySQL, HTML
||Feb 21, 2018
||Feb 21, 2018Đã kết thúc
|Freeside Billing Setup
||1. Freeside Billing System Setup with PostgreSQL DB
2. Integrate Freeradius into Freeside
3. Integrate A2Billing
4. Integrate Mikrotik Hotspot Billing with Freeside & Freeradius
5. Provisioning Mikrotik Router ( Create Queue Tree to Limit user speed - VPN services) ( critical)
6. Enable COA support within Freeradius and Freeside for FUP (Fair Use Policies)
7. Provision Export for Cpane...
||PHP, Perl, PostgreSQL
||Feb 1, 2018
||Feb 1, 2018Đã kết thúc
|OTRS Custom development
||Supplying IT solutions to local municipalities in southern African region
||PHP, Freelance, MySQL, PostgreSQL, Google Maps API
||Dec 4, 2017
||Dec 4, 2017Đã kết thúc
||We currently have a OTRS server 5.0.16 in a Debian 6 box with MySQL 14.14 which have performance problems. Once in a while the server gets unresponsible and need to reboot it.
Would like to setup a new linux box: p.e. Ubuntu server with the latest stable version of OTRS, latest stable MySQL, and latest OTRS, etc. We'll provide ssh access to both servers. Target machine will be provided wit...
||PHP, Quản trị hệ thống, Linux, Kiến trúc phần mềm, MySQL
||Nov 13, 2017
||Nov 13, 2017Đã kết thúc
|OTRS Bugfixing & System Update
||We are looking for a person who can Bugfixing our OTRS Support System.
suddenly no emails go in
update to the next version
we need a freelancer who is familiar with the system and ready to start
||Perl, Kiến trúc phần mềm, CRM, MySQL
||Oct 27, 2017
||Oct 27, 2017Đã kết thúc
|Create comparison matrix of current Ticket-Systems
||Your job is to create a decision matrix for choosing a Ticket system (e.g. OTRS). The decision has to be done for the stakeholder end-users, Team-Manager, Business-Manager.
The Ticket-System has to be used for all known Tickets which may come from any current used communication channel.
Also you need to be able to identify the comparison aspects on your own!
To prove your expertise name us fo...
||Nghiên cứu, Nghiên cứu khoa học, Nghiên cứu thị trường, Tìm kiếm qua mạng
||Oct 5, 2017
||Oct 5, 2017Đã kết thúc
|OTRS Addon to process call center mails
||Some inbound calls are handled by an external call center. They send an email to our helpdesk application (OTRS), which creates a new ticket for this. We need an OTRS Addon to process these mails. It should ...
- change the type from "email-external" to "phone"
- assign to an already existing customer, if possible (e.g. matching phone number)
- beautify subject and text, inc...
||Aug 21, 2017
||Aug 21, 2017Đã kết thúc
||Perl, Thiết kế trang web, Web Scraping, Shell Script, Splunk
||Jun 1, 2017
||Jun 1, 2017Đã kết thúc
|Asterisk integration with OTRS 5
||It is necessary to solve following tasks:
Asterisk integration with OTRS
||May 14, 2017
||May 14, 2017Đã kết thúc
|OTRS tickets configuration
||we have a clean otrs install, but we are looking to open ticket by just email who are on out databases users.
||PHP, Kiến trúc phần mềm, Kiểm tra phần mềm, Thử nghiệm trang web, MySQL
||Feb 15, 2017
||Feb 15, 2017Đã kết thúc
|New OTRS Installation
||I have a clean Centos 7 install, and I am looking to get full working a OTRS ticket system working the free version, working email, notificacion.
||PHP, Linux, Kiến trúc phần mềm, CRM, SugarCRM
||Feb 6, 2017
||Feb 6, 2017Đã kết thúc
||OTRS Update from version 4.0.9 to 5.0.15 in a Linux (Welcome to Ubuntu 12.04.5 LTS (GNU/Linux 2.6.32-042stab120.5 x86_64)
) / Plesk / environment. Access via TeamViewer and SSH / https to the plesk server. Thank you.
||Jan 11, 2017
||Jan 11, 2017Đã kết thúc
|Migrate server & update otrs
||Migrate server & update otra
||Lập trình C, Kiến trúc phần mềm, MySQL, UNIX
||Nov 25, 2016
||Nov 25, 2016Đã kết thúc
|Help with CRM
||i need to upgrade otrs 3.04 to the lastest otrs. Someone with knowlage of Centos 5.
||Nov 22, 2016
||Nov 22, 2016Đã kết thúc
|Install and configure Onlyoffice and OTRS on Ubuntu
||In need someone to an step by step tutorial how to install configure, optimize and integrate OnlyOffice Community, OnlyOffice Online Document Editor and OTRS on Ubuntu LTS that is installed on Proxmox virtual environment LXC container.
||Nov 16, 2016
||Nov 16, 2016Đã kết thúc
|OTRS CMDB access from PHP
||We would like to find an experienced freelancer with access to a OTRS Free or OTRS Business platform ([login to view URL]) to develop and test a PHP script to perform some basic queries to the OTRS CMDB.
The only objective of this task is to configure the connection to the CMDB (webservice, API, direct access to the database, etc.) and perform some basic query such as gathering the name and ID...
||PHP, Kiến trúc phần mềm, MySQL, Dịch vụ Web
||Oct 31, 2016
||Oct 31, 2016Đã kết thúc