Servicenowcông việc

I run a growing online academy that supports IT teams across the Middle East, and I’m seeking a part-time ServiceNow expert who genuinely enjoys teaching. Our students already use the platform at an intermediate level, so the focus is on sharpening their skills rather than starting from scratch. My top priority is someone who has actively mentored or trained others before. If you have delivered workshops, coached junior developers, or built internal enablement programs, that practical classroom confidence is exactly what I’m after. Hands-on ServiceNow experience remains essential, but the ability to explain concepts clearly and keep learners engaged is what will set you apart. The immediate curriculum centres on: • Service Portal Configuration • IT...

...should feel:  This is serious.  These people understand government.  Low risk.  Professional.  Mature. The feeling should be fundamentally conservative and calm — almost boring. 4) Logo Direction Style: Wordmark only — KYRP. No mascots. No symbols initially. No clichés such as maple leaves, gavels, domes, etc. Feel: Bold, confident, minimal, timeless. Reference direction: Stripe, Salesforce, ServiceNow. Not like Canva or trendy startups. 5) Color Strategy We want subtle inclusion of Canadian party colors while remaining neutral. Federal palette reference:  Liberal → red  Conservative → blue  NDP → orange  Green → green Usage:  Thin accent lines  Gradient options  Secondary highlights  Charts / UI indicators Primary base color sh...

I need our ServiceNow instance to automatically open incidents every time Dynatrace raises a problem. The goal is simple: as soon as Dynatrace detects performance degradation, a service outage, or an application error, a properly populated incident must appear in ServiceNow with no human intervention. Here is what I expect: • One-way integration: Dynatrace is the sole trigger. • Use native capabilities first (Dynatrace problem notifications, ServiceNow REST API) before custom code. • Map Dynatrace problem fields to the correct ServiceNow incident attributes (category, impact, urgency, assignment group, short description, full problem JSON in the work notes). • Prevent duplicate tickets while a problem remains open; update or resolve t...

I need an experienced enterprise architect to help me translate the TOGAF framework into a practical, working model for...ArchiMate or a comparable notation, showing how people, process, data and technology line up. • A clear gap analysis and prioritised roadmap that spells out quick wins, mid-term initiatives and any long-range structural shifts. • Governance guidance—roles, artefacts and cadence—for keeping the architecture alive once we adopt it, ideally dovetailing with ITIL practices and tools such as ServiceNow or a CMDB. I can collaborate closely, share existing documentation, and organise workshops with stakeholders as needed. If this sounds like the sort of architecture challenge you thrive on, let’s talk through your approach and prev...

User Story: Auto-Link Parent Incidents by Short Description As a ServiceNow Developer, I want to use a Business Rule to trigger a Subflow when a new incident is created, So that the system can automatically link the new incident to an existing one if they have the same Short Description. Acceptance Criteria (How to test it) Match Found: If I create "Printer on Floor 2 is broken" and that exact incident already exists, my new incident should automatically fill in the Parent Incident field. No Match Found: If I create a unique incident, the Parent Incident field should stay empty. Work Note: (Optional) Add a simple Work Note to the new incident saying: "Parent automatically assigned."

I need an experienced ServiceNow specialist to populate our Service Catalog with software items—specifically business-approved applications—and structure them so each app is visible under the correct department. The job is straightforward: take the list of approved applications I will provide, create or update the corresponding catalog items in our ServiceNow instance, and ensure every entry is tagged, categorized, and searchable by department. Key points I care about: • Only software applications are in scope; no hardware or services. • Each application must appear in the catalog once, with accurate descriptions, icons (when available), entitlement details, and department mapping. • The final result should let any employee browse or search...

...fully prepared—or, when needed, have a reliable proxy step in for me. My biggest priorities are: • Sharpening my troubleshooting flow so I can talk through common Windows, network, and hardware issues with confidence. • Polishing customer communication skills, especially de-escalation and clear ticket updates. • Demonstrating hands-on knowledge of leading help-desk platforms such as ServiceNow, Zendesk, or Freshdesk. Here’s what I’m looking for from you: 1. Targeted coaching sessions that break down likely technical questions and the best-practice answers interviewers expect. 2. Mock video interviews that replicate the real environment, followed by actionable feedback. 3. A discreet solution for interview proxy support on both li...

...Transformation – craft XSLT to shape payloads into the exact schema our partner systems expect. • Secure Delivery – automate encrypted file transfers using PGP over SFTP/SSH, including key-rotation and retry handling. The integrations touch HCM, Payroll, Benefits and Recruiting, yet the immediate priority is flawless EIB execution. All work is planned and tracked in an Agile flow (JIRA for stories, ServiceNow for change records). Access to sandbox, target mapping documents and sample payloads is already in place. Acceptance criteria: 1. Reports run without warnings and return the agreed data set. 2. XSLT produces validated XML that matches target XSDs. 3. Files transfer successfully through the encrypted channel and decrypt cleanly on the receiving side. ...

...Proposal: ServiceNow API Hub – Proof of Concept (PoC) + Documentation ## Introduction This proposal outlines the delivery of a short-term Proof of Concept (PoC) for **ServiceNow API Hub**. The PoC will demonstrate how to set up, configure, and interact with ServiceNow APIs through API Hub, with clear documentation to ensure reproducibility. ## Objectives The PoC will validate: - Creation and configuration of ServiceNow API Hub - Publishing and interacting with APIs via API Hub - Generating a Postman collection for API testing and interaction - Ensuring requests and responses flow correctly through ServiceNow API Hub - Documenting all steps, tools, and best practices for future reference ## Scope of Work 1. **ServiceNow...

I need to turn a high-level approach for Risk Assessment in ServiceNow GRC/IRM into a clear, sprint-ready backlog. The focus is strictly on the Risk Management application—no Policy & Compliance or Audit work—covering how we identify, score, and monitor Operational and Compliance risks. You will take my current process diagrams and data model and translate them into user stories that fit the native Risk Assessment framework. Each story must include acceptance criteria and reference the exact tables, fields, and OOTB features you intend to use, flagging any required configuration (UI Policies, Business Rules, ACLs, PA indicators) so the dev team has zero ambiguity. Deliverables • A structured backlog (Excel or CSV) ready for import into the Agile module &bull...

I need to turn a high-level approach for Risk Assessment in ServiceNow GRC/IRM into a clear, sprint-ready backlog. The focus is strictly on the Risk Management application—no Policy & Compliance or Audit work—covering how we identify, score, and monitor Operational and Compliance risks. You will take my current process diagrams and data model and translate them into user stories that fit the native Risk Assessment framework. Each story must include acceptance criteria and reference the exact tables, fields, and OOTB features you intend to use, flagging any required configuration (UI Policies, Business Rules, ACLs, PA indicators) so the dev team has zero ambiguity. Deliverables • A structured backlog (Excel or CSV) ready for import into the Agile module &bull...

...keep a full set of tools, spare parts and imaging gear on each site, so you will not be expected to bring your own kit—just your know-how and a positive attitude. Because much of the troubleshooting touches switching and cabling, I’m specifically looking for someone who already holds the Cisco Certified Network Associate (CCNA) credential. Additionally, candidates should have experience with ServiceNow, Imaging Tools, configuring and networking Wi-Fi printers, configuring Microsoft 365 tools, and performing OS installations. Engagement is strictly freelance and paid by the day. Most call-outs are planned at least 48 hours ahead, but the occasional short-notice visit may pop up. Flexibility is essential to step in when our primary service engineer is unavailable ...

...savings. Targets Reduce manual effort involved in daily job monitoring activities Propose three automation ideas and implement at least one Current Manual Activities ADF: Monitoring critical pipeline failures and job status Apache Spark: Monitoring job execution status and runtime Power BI: Capturing report screenshots during peak hours every 2 hours and manually verifying report refresh status ServiceNow: Periodic manual checks for P1 and P2 incidents Automation Requirements ADF Pipelines Monitoring monitoring of critical and important ADF pipelines except Email.( Automation like I want to send msg to a teams channel ) notify team members or an MS Teams channel when pipelines succeed or fail except Email.( Automation like I want to send msg to a teams channel )

...- Strong proficiency in JavaScript with excellent debugging skills - Experience with Flutter for mobile app development - Node.js backend development expertise - React/Vue frontend development skills - Familiarity with ServiceNow platform (UIB builder and seismic events) - Solution-oriented approach with strong task management abilities - Ability to understand existing projects and maintain/enhance them - Experience with debugging complex issues in challenging platforms Project Details: - Work involves both building new features and maintaining existing systems - ServiceNow framework using UIB builder and seismic events - Requires strong debugging and problem-solving skills - Collaborative work environment Time Commitment: - 1-2 hours daily commitment required - Addition...

Looking for an expert to architect a seamless integration between Dynatrace, ServiceNow, and Jira to automate our incident response lifecycle

I am in need of ServiceNow training for development purposes. I have a specific list of modules and topics that I would like to cover during the training. My preferred training format is live online sessions. I know the ServiceNow concepts and its contents, for dedication in learning I want to practice online with someone with real work scenarios No timing issue with me, completely up to trainers convenience, if interested please contact.

Hello, I can help you create a concise, visually compelling ServiceNow ITSM deck that clearly communicates business value, not just technical features. I understand you’re looking for a broader, executive-level narrative—highlighting measurable impact, automation, efficiency gains, and before-and-after improvements that decision-makers can absorb quickly. My approach: • Executive storyline: context → problem → solution → outcomes • Business-focused messaging (efficiency, visibility, control) • Success stories, key metrics, and clear visuals • Clean, modern layouts with charts, icons, and infographics What you’ll get: • Fully editable PowerPoint with master slides • Consistent fonts, colors, and icon style • Slid...

...support processes- Support end users with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)- Use ServiceNow (or similar ITSM tools) for ticket management and documentation- Communicate clearly with users, providing regular updates on issue status and resolution- Follow ITIL-aligned processes and contribute to knowledge base documentation- Support IT service management activities in line with ISO 20000 standards Mandatory Requirements: Minimum 1 year of experience in an IT Service Desk / L1 Support role- Candidate must be either an EU national or a Polish citizen- Fluent in Polish and English (minimum B2 level)- Experience using ServiceNow or similar ticketing systems- Strong customer service mindset and communication skills- Ability to work ful...

...wire alerting policies, and publish them to both Opsgenie and ServiceNow (SNOW) so incidents open with the right priority and routing. • Tune alert noise: Davis AI, custom thresholds, maintenance windows, and smart baselining should all be in play. • Document the whole setup—tagging strategy, management zones, maintenance, and how to extend the framework to future services. Acceptance criteria 1. All agreed workloads appear in Dynatrace with accurate metadata and no blind spots. 2. Dashboards load in under two seconds and surface CPU / memory, response times, and error rates without manual drill-downs. 3. Each SLO page shows a green / yellow / red status, with alert rules that trigger an Opsgenie incident and a ServiceNow ticket containing clear ...

I need a seasoned ServiceNow professional who has already worked hands-on with the Source-to-Pay (S2P) module to stand up a fully functioning Shopping Hub homepage in a Personal Developer Instance. The goal is to see the page live, walk through every configuration step, and understand exactly how supplier products and related data surface through widgets, tables, and flows. Scope You will build the Shopping Hub homepage end-to-end, populate it with sample supplier items, wire up the relevant S2P tables, and tune any widgets or Flow Designer logic required for a smooth purchasing experience. Once complete, you’ll walk me through the build in real time—explaining page layout, data sources, security settings, and troubleshooting tips. Environment Flexibility Either option...

...work: • Design a concise conversational flow in Oracle Digital Assistant using skills or channels that best fit our intranet and MS Teams. • Connect the assistant to our existing software catalogue and licence database so it can confirm entitlement before offering an installer link or silent-install script. • Incorporate step-by-step prompts, fallback explanations, and an option to open a ServiceNow ticket if the install fails. • Provide clear hand-off logic to a live IT technician when the bot detects blockers outside standard installation paths. • Deliver a test suite that proves the happy path, common errors (missing admin rights, outdated dependencies), and the escalation route all work. Acceptance criteria – A working ODA skill pack...

...not code; it’s a architecture picture accompanied by concise technical specifications that needs to both developers and leadership. The architecture planning must spotlight UiPath Maestro's Orchestratation layer, business processes layers, integration with custom GPT model,the Agents layer, classic RPA bots, all custom and any other integrations (internal or third-party i.e. SAP Joule studio, ServiceNow etc.) that will sit alongside them. Show how these elements interact under high load, where redundancy and failover live, and how we can expand capacity without major rework. If referencing Robots, database, or other UiPath components improves clarity, feel free to weave them in—but the core emphasis remains Maestro, Agents, and integrations. Deliverables: &bull...

I need a seasoned ServiceNow professional who has already worked hands-on with the Source-to-Pay (S2P) module to stand up a fully functioning Shopping Hub homepage in a Personal Developer Instance. The goal is to see the page live, walk through every configuration step, and understand exactly how supplier products and related data surface through widgets, tables, and flows. Scope You will build the Shopping Hub homepage end-to-end, populate it with sample supplier items, wire up the relevant S2P tables, and tune any widgets or Flow Designer logic required for a smooth purchasing experience. Once complete, you’ll walk me through the build in real time—explaining page layout, data sources, security settings, and troubleshooting tips. Environment Flexibility Either option...

I need a concise, visually-compelling PowerPoint that showcases our real-world ServiceNow ITSM experience. Rather than drilling into just Incident, Problem, or Change Management, I’m aiming for a broader narrative that speaks to the business value we’ve delivered on the platform. Content focus • Success stories that prove measurable impact • Before-and-after improvements and change initiatives, with an emphasis on Process Automation and Increased Efficiency • Key metrics, visuals, and talking points that decision-makers can absorb in minutes What I expect from you Craft the storyline, write crisp copy, and design a modern deck (PowerPoint) that aligns with typical corporate branding. Use charts, icons, and clean layouts that make the data pop and...

I need an instructor who can take seasoned ServiceNow users to the next level with HR Service Delivery. The sessions must be run live online so my team can ask questions and work through real-time labs while remaining at their desks. This is an advanced track, so plan to go well beyond out-of-the-box configuration—think deep dives into complex workflows, data models, security, and performance tuning. I expect plenty of hands-on practice, clear explanations of why each technique matters, and practical tips drawn from real-world projects. By the end of the engagement I will require: • A concise training plan mapping each online session to the corresponding HRSD capabilities we will cover • Slide decks or reference notes used during class • Access to any ...

ServiceNow Developer – Order Management (OM) Contract | Long-Term | Full Remote (India) Start Date: ASAP Language: Fluent English Experience: 6+ years (including 3+ years in Order Management) About the Role We are looking for an experienced ServiceNow Developer with strong expertise in Order Management (OM) to join our team on a long-term contract. This is a fully remote opportunity from India, offering the chance to work on cutting-edge ServiceNow implementations for global clients. Key Responsibilities Design, develop, and customize ServiceNow solutions with a focus on Order Management. Implement and optimize Service Catalogs, Workspaces, UI Builder, and Flow Designer. Integrate ServiceNow with third-party tools using scripted APIs and Int...

Looking for an experienced agency to implement an agentic AI operations solution that integrates with ServiceNow (ticketing), reduces manual load on Wintel/DB/Network/Storage teams, and reliably handles top incident classes (disk, memory, interface utilization, chatbot infra) across AWS / Microsoft / RedHat environments. We are a large infrastructure organization supporting Wintel, databases, network, and storage. We want an experienced agency to design, implement, and operate an agentic AI Ops solution that: • Integrates bi-directionally with ServiceNow (tickets, incident updates, automation). • Detects and remediates or escalates top recurring incidents: disk-space alerts, high memory usage, high interface utilization, and chatbot/support infra failures. • ...

I need a training PowerPoint presentation for management on ServiceNow. The topics should include: - Basic navigation in ServiceNow - ServiceNow module overview - System configuration and customization The ideal freelancer should have: - Proficiency in ServiceNow - Experience creating training materials, especially PPT - Ability to convey complex information in a clear, engaging manner Please provide samples of previous work.

My ServiceNow-focused tech-training brand needs fresh, on-camera video assets to power our next lead-generation push. You’ll handle two formats: 30–90 second hook clips for ads and social, and 5–9 minute webinar-landing-page videos that introduce the training and drive opt-ins. Scripts, key talking points, and CTAs come ready—your job is to bring them to life with clear, confident delivery. Either a neutral or Indian English accent works for the audience, so long as diction is crisp and energy stays high. A professional look, reliable lighting, and decent mic are a must; a simple home studio setup is fine. Experience in both promotional ads and webinar or training intros will help you hit the tone quickly, especially if you’ve worked around tech, SaaS,...

I’m looking for a ServiceNow specialist who can take an internal business workflow that currently lives in spreadsheets and email threads and turn it into a clean, fully scoped application on the Now Platform. The work is end-to-end: gather the requirements with me, translate them into tables and relationships, build the forms, notifications, and approvals, and wire everything together with Flow Designer or server-side scripting where automation demands more power. The finished application must sit comfortably alongside our existing Incident, Change, and CMDB data, respecting their tables and ACLs while staying self-contained in its own scope. REST or scripted integrations may be needed to pull a few data points from external sources; I’ll brief you on those endpoints...

B2B Sales Development Representative (SDR) – IT Services | Commission-Based We are a rapidly growing technology consulting firm specializing in Salesforce, MuleSoft, ServiceNow, Advanced Analytics, RPA, AI/ML, Cybersecurity, Cloud Solutions, and Digital Transformation Services. We are seeking a high-performing B2B Sales Development Representative (SDR) to help acquire new customers and accelerate our revenue growth. This is a commission-only opportunity designed for strong closers and top-tier lead generators who thrive on performance-based earnings. Responsibilities Identify and generate qualified B2B leads across target industries. Execute outbound outreach via email, LinkedIn, and cold calling. Qualify prospects using standard frameworks (BANT, MEDDIC, CHAMP, etc.). ...

More details: Which area of training do you want the most focus on? This question was skipped by the user What kind of practical examples are you looking for during the training? This question was skipped by the user What tools do you need the most assistance with understanding? Nessus and CVSS, QRadar and OSINT tools, EDR actions and ServiceNow

I need a proof of concept for passing three fields from ServiceNow into Oracle Financials - Requisitions. You will have access to my environments but will need to configure both platforms. Then create a simple form with three fields in ServiceNow and pass the data to a requisition in Oracle. I need the most real world cost effective approach for both environments. The outputs im seeking are: - Successful test of the integration and passing of data - A copy of all configuration and scripts - Report on module requirements and potential licence implications

This engagement focuses on rolling out and fine-tuning ServiceNow’s In...experience implementing and configuring these three modules—highlight the scale of previous deployments, any integrations you handled, and the outcomes you achieved. I am most interested in hands-on stories that prove you can step in and accelerate this implementation from day one. Key deliverables: • Detailed requirements & process maps for Incident, Change, and Asset flows • Configured ServiceNow environments (dev, test, prod) reflecting agreed user stories • UAT scripts with pass/fail results and remediation notes • Final knowledge-transfer session and configuration runbook If you have the practical experience and can speak confidently about past module rollouts,...

I'm looking for an experienced ServiceNow developer to create a management dashboard. The dashboard will pull data from ServiceNow tables and display key information on: - Incident reports - Change requests - Service requests The ideal candidate should have: - Proven experience with ServiceNow development - Strong understanding of ServiceNow data structures - Ability to create intuitive, visually appealing dashboards for management use Please provide examples of similar work done.

...Idiomas = = = = - Español: dominio profesional (obligatorio) - Inglés: capacidad de lectura de documentación técnica (obligatorio) Competencias técnicas = = = = - Experiencia previa en soporte informático, helpdesk o service desk. - Conocimientos básicos de Windows, Linux básico, herramientas ofimáticas y navegadores web. - Familiaridad con herramientas de ticketing (GLPI, JIRA Service Desk, ServiceNow, etc.). - Capacidad para seguir flujos de diagnóstico estructurados. Competencias personales = = = = - Excelente comunicación escrita. - Buena organización, atención al detalle y autonomía. - Fiabilidad en un entorno completamente remoto. Requisito de ubicación = = = = Solo ...

... Compétences requises = = = = Langues = = = = - Espagnol : niveau professionnel (obligatoire) - Anglais : lecture de documentation technique (obligatoire) Techniques = = = = - Expérience en support informatique, helpdesk ou service desk. - Connaissance de base de Windows, Linux basique, outils bureautiques et navigateurs. - Familiarité avec des outils de ticketing (GLPI, JIRA Service Desk, ServiceNow, etc.). - Capacité à appliquer des procédures de diagnostic standardisées. Qualités personnelles = = = = - Excellente communication écrite. - Organisation, rigueur et autonomie. - Fiabilité dans un environnement totalement en télétravail. Localisation requise = = = = Candidatures acceptées ...

...decommissioning, ensuring compliance with disposal policies • Mentor junior inventory staff and provide training on best practices and tools • Generate reports and dashboards for leadership on inventory KPIs, trends, and risks REQUIRED QUALIFICATIONS • 3+ years of experience in inventory or asset management, preferably in a data center or IT environment • Strong knowledge of inventory systems (e.g., ServiceNow, NetSuite, SAP) and DCIM platforms • Experience with IT hardware components including servers, network gear, and structured cabling • Proficiency in Excel and reporting tools; ability to analyze data and present actionable insights • Excellent organizational and documentation skills • Familiarity with ISO standards and audit complian...

...complex environment. The consultant will have strong experience with SAP Business One. The consultant will support a FieldVu solution used for order management and rental of materials, machinery, and peripherals, and will contribute to generating new reports and adding new features as part of the client’s consolidation and optimisation roadmap. While the client uses ServiceNow for help desk and ticketing, experience with ServiceNow is a bonus, not essential. The client prefers to hire via FTC but could look at Outside IR35 and is keen to secure someone who can start within the next 3 weeks. Key Responsibilities Business-as-Usual (BAU) Support Handle SAP FieldVu tickets and requests raised through IT support processes. Conduct root cause analysis and resolve recu...

We are LiimraSoft Solutions, a fast-growing IT Training company launching high-performing Meta ad campaigns for our ServiceNow Admin + Developer Training Program in India. We are looking for a Creative + Performance Specialist who can produce emotional, high-converting Meta Ads similar to these: “Still NO job even after doing so many courses?” “Abhi tak job kyun nahi mila?” “Your parents are waiting…” “Did courses… still no job?” “ServiceNow = ₹12–25 LPA careers” If you can create ads in this style — keep reading. ⸻ WHAT WE NEED We need someone who can create: Short Video Ads (Reels) – 10 to 30 seconds • You will receive scripts like: • “Still NO job even ...

...with. • Integration with Confluence is already completed using an external connector. • Confluence documents are successfully appearing in Service Operations Workspace in ServiceNow. The next steps where I need your help are: - Tuning Agent Assist • Optimizing the search results and recommendations. • Improving how Agent Assist suggests relevant Confluence articles. - Incident summarisation • Helping to configure or design an approach where incidents can be summarised automatically (or semi-automatically) to assist agents. - Redirect from Classic UI to Service Operations Workspace • All users work in the classic ServiceNow UI. • The goal is: when a user opens an incident from the classic view, it should (if possible) automatically open ...

Hi Everyone! I want a set of Microsoft Word resume templates purpose-built for ServiceNow Consultant roles. Because recruiters in this space skim fast, the layout has to be minimal and clean while still guiding the eye toward certifications, module expertise, and quantifiable project results. I already know the rough information I need to present; what I don’t have is the right structure, section hierarchy, and subtle visual cues that make a technical profile stand out without looking busy. Your background in professional resume writing and template creation will be essential here. What I need from you • Editable .docx templates (A4 + US Letter) in the agreed minimal style • Built-in placeholders and prompts that highlight skills, key metrics, and project hi...

We are LiimraSoft Academy, a tech education company specializing in ServiceNow training. We’re looking for an experienced Meta Ads Specialist or Performance Marketing Agency to design and run our entire Meta campaign targeting the India / USA market. Your Responsibilities: 1. Design full-funnel campaign • Ad creatives (video + image) • Primary text • Headlines • A/B variations 2. Build an end-to-end lead-generation funnel • Landing page optimization • Pixel setup + tracking • Custom conversions • Automated retargeting 3. Ad Management & Scaling • Daily monitoring • Retargeting system • Cost-per-lead optimization • Weekly reporting 4. Creative Development • Recommend scripts for videos &bull...

We are looking for experienced Freelance ServiceNow Developers/Trainers to train our internal development team. Training Requirement We are seeking expert trainers with strong hands-on experience in: • ServiceNow Application Development • Service Portal & UI Builder • Flow Designer & Workflows • IntegrationHub / API Integrations • CMDB & ITSM Modules • Scripting (Glide, Business Rules, Client Scripts, Script Includes) • ATF, ACL, and Best Practices • ServiceNow Administration • Real-world project guidance and mentoring Objective To upskill our team to a professional level where they can confidently develop, configure, automate workflows, integrate systems, and manage enterprise-scale ServiceNow implementat...

Urgent Requirement: ServiceNow Developer (Shopping Hub + Training & Support Work) We are urgently looking for a skilled ServiceNow Developer with hands-on experience in: ● Shopping Hub / Service Catalog Development ● Training & Knowledge Transfer ●Ongoing Support & Enhancement Work Project Scope: Develop and customize modules related to Shopping Hub Provide clear training sessions for our internal team Offer support, troubleshooting, and minor enhancements as needed Ensure smooth delivery with proper documentation Requirements: Strong experience with ServiceNow (catalog items, workflows, integrations) Understanding of UI policies, business rules, client scripts Ability to explain concepts clearly during training Must...

Job title: ServiceNow Business Analyst CSM OM focus Data Location: Remote (From India) Job type: Contract Duration- Long term COMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on mappings. Knowledge of CSDM which is heavily used by us. Experience in data migration activities, capable to manage large data extractions, covert it into the right ServiceNow target format. Desirable experience in CSM/OM data model capable to advice best practices on the usage of the fields and its impact on the process. All data objects in the context of CSM/OM processes (accounts, sold products, functional product...

Hello, We are looking for an experienced trainer to deliver a short-term training project on "ServiceNow Integrated Risk Management (IRM) Implementation". Responsibilities: - Conduct focused training sessions on ServiceNow Integrated Risk Management (IRM) Implementation - Create or adapt training material as required - Provide hands-on lab guidance (if applicable) Requirements: - Proven experience in ServiceNow Integrated Risk Management (IRM) Implementation - Prior corporate training experience preferred - Ability to deliver training effectively within a short-term timeline To Apply, Please Share: - Updated CV / Profile - Course contents (TOC) - Daily / Hourly commercial rates - Lab availability & charges (if applicable) - Your availability schedule ...

...audit trails. Document Management – Version control, access levels, approval workflows. Non-Conformance Tracking – Incident logging, escalation, CAPA linkage. Real-Time Reporting & Dashboards – Compliance metrics and audit KPIs. Role-Based Access Control (RBAC) – User-specific data visibility and permissions. Integration Readiness – Demonstrate ability to integrate with Microsoft AD, ERP, or ServiceNow. Mobile Accessibility – Responsive web design or mobile interface. Audit Trail & Traceability – Full activity logs for audit readiness. Training Records Management – Track employee training, certifications, and compliance status. Demo Evaluation Focus Areas: Your demo must address the evaluation areas used by ACSA dur...

I need a ServiceNow specialist to stand up a workflow-driven data fabric that automatically enforces my data-governance policies. The primary goal is to turn manual checks into repeatable flows so data quality, access rights, and compliance evidence are handled without human intervention. Scope of work You will connect ServiceNow to three kinds of sources I already maintain—traditional database systems, cloud storage buckets, and several third-party applications that expose REST or SOAP APIs. Once the data is flowing, configure Flow Designer / IntegrationHub (or comparable ServiceNow tooling) to: • run data-quality rules as records land, raise issues, and route them for remediation • apply fine-grained access controls that respect existing role hi...

I need an experienced ServiceNow developer who can own our integration work for the next three months and possibly longer. The focus is on building and stabilising connections between ServiceNow and several external systems while keeping our CMDB and ITSM data in sync. Key objectives • Design and script integrations—primarily REST and SOAP APIs—leveraging Integration Hub where it adds value. • Set up and troubleshoot the MID Server end-to-end, including secure network placement, credentialed scanning, and performance tuning. • Implement and manage authentication flows (OAuth 2.0, Basic Auth, certificate-based) to keep our traffic secure. • Write clean JavaScript and Glide code to automate workflows, transform payloads, and eliminate ma...