Set incoming calls asterisk sipcông việc

Hi các bạn, mình cần 1 bạn IT để setup lại website đã dựng sẵn (do IT bên mình đang bận dự án khác). Đây là website các bạn xem tham khảo: Mình yêu cầu bạn tới chỗ mình làm trực tiếp và hoàn thành nó ngay trong ngày - mong các bạn sắp xếp thời gian nhé! Địa chỉ: 239 Hòa Bình, Hiệp Tân, Tân Phú, HCM LƯU Ý: Mình ko cần code mà chỉ chọn các options trong theme Các điểm cần setup: 1) Fix lại Footer 2) Trang shop chọn các options trong themes đã có sẵn (ví dụ: ) 3) Sửa lại font của cả trang về 1 font duy nhất 4) Cài lại plugin instagram 5) Sử...

Tôi cần phat triển phần quản trị cho giai pháp ai smart dialer va cần nhân sự biet ve asterisk python va php mysql

Customize IVR for Asterisk: 1; Play announcements 2; Record 3; Transfer

Tích hợp plivo với freebpx/asterisk để xây dựng tổng đài support simbox và hotline

Tôi đã có sẵn tổng đài Asterisk, đã có sẵn SuiteCRM. Cần lấy API từ tổng đài Asterisk để kết nối với Suitecrm.

Hi vule83, mình đang có dự án Odoo CRM tích hợp tổng đài voIP sử dụng Asterisk 11. Bạn đã từng làm dự án nào tương tự chưa? Nội dung cụ thể thì cho mình số dt của bạn để trao đổi cho nhanh nhé

Chào các bạn, hiện tại tôi đang rất muốn kết nối vtiger opensource 7 với tổng đài assterisk, nhưng tôi không biết làm việc này, rất mong các bạn hỗ trợ tôi kết nối giữa 2 ứng dụng này, tôi sẽ trả phí kết nối cho các bạn. Trân trọng cảm ơn!

Trong tháng 7 năm 2017 chúng tôi dự tính sẽ mở 1 store trưng bày tại khu vực Đà Nẵng. Vị trí tòa nhà Phi Long. Chúng tôi đã có cencept trưng bày. Cần tìm vendor để lên bảng thiết kế 3D & tiến thành báo giá, thi công & lắp đặt vận hành cho store này.

Hi nttranbao, I'm a newbee asterisk. Now, my project are doing function monitor video call with asterisk. Do you do that function? If you can, you can send email for me ( @). Thank you :) Hy vọng anh biết tiếng Việt. vì tiếng anh của em không tốt lắm. Em mới nghiên cứu asterisk và hiện tại dự án của em đang muốn làm một chức năng theo dõi cuộc gọi video của người dùng. Anh có làm được không ạ? Nếu được anh liên hệ trực tiếp với em qua email @ để trao đổi chi tiết hơn ạ.

Mình cần hỗ trợ config Elastix, inbound, outbound và sip trunk

Answer and make Calls in Fluent Vietnamese and Australian English. Data Entry, Learn and Use Real Estate Software to be provided to create Stock Booklets, Brochures, Vietnamese Paper ads, Opening Inspections uploads, Ordering and Comparing, Ordering and creating Marketing Materials. Translate. Other odd Jobs includes Research online. Virtual Assistant

I am urgently seeking an expert in .NET Core technologies, who can be available for a project, starting Wednesday, April 17th, 2024 at 7pm Eastern Standard Time. This project calls for around two hours of dedicated commitment and it's nature will be revealed closer to the event. Although the specific tasks related to .NET Core aren't clarified yet, preparedness for anything ranging from bug fixes to code review or adding new features is recommended. Ideal Skills: - Profound experience in .NET Core technologies - Capability to implement bug fixes, adopt new features or handle code reviews - Excellent problem-solving skills - Ability to work quickly and accurately under time constraints Past experience in prompt and effective .NET Core based problem-resolution is a plus....

I am in need of an experienced translator well-versed in legal documents translation from Gujarati to English. My project calls for a professional who can deliver precise and accurate translations according to the following distinct expectations: - High level of proficiency in both Gujarati and English languages, particularly in legal terminology. - Appropriate qualifications or certifications in legal translations are required. - The ability to accurately translate legal documents, ensuring the meaning and context are retained. Proven track record in similar roles in the past will be highly valued. This is a challenging role that requires meticulous attention to detail. I look forward to reviewing your proposals.

I'm seeking a skilled WordPress developer to emb...I already have all the necessary API keys and developer accounts for these payment gateways, so you'll mainly be focusing on the integration process. Ideal Skills: - Strong proficiency in WordPress - Experience with integrating payment gateways, particularly Worldpay, Sagepay, and Barclays - Proficient in handling iframe elements and handling multiple integrations - Strong understanding of API calls and credentials management Your primary role will be to ensure smooth transactions by integrating these payment gateways into my websites. The ability to handle WordPress and payment gateway integrations, particularly Iframe-based, is essential. Please provide previous examples of similar integrations and your approach to han...

...specific pair, for: -----General translation -----Technical translation ------Rush orders if there is a price difference and turn around time - Highlight your past work, particularly in legal and technical areas. - Showcase your expertise in the languages stated above. - Be able to provide virtual remote /phone interpreting for the different pairs including technical interpretations This project calls for translators who can accurately convey the meaning of the source text, keeping in mind cultural associations and nuances. ****no machine translations nor google or any other non human translations.*** ****Must be able to provide resumes of all translators that will be part of this on going job with the possibility for a 5 year contract---Do not have to include name of translator...

I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previous call center experience will be an advantage.

I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previous call center experience will be an advantage.

...Making phone calls when necessary - Reaching out to customers for reviews - Reviewing and auditing invoices from the optometry lab and fulfillment center - Responding to social media messages and comments - Assisting in signing up new affiliates - Conducting influencer outreach Skills and Experience Required: - At least 5 years of experience in customer service, preferably in an e-commerce setting - Proficiency in using Live chat software, Phone call software, and Email software - Experience with Shopify, Richpanel, and Excel is a plus - Excellent communication and problem-solving skills - Ability to multitask and prioritize tasks effectively - Strong attention to detail and ability to work autonomously - Prior experience in handling customer service for a large number of ...

I'm searching for an outgoing, eloquent individual to make calls to homeowners in New Hampshire, with a focus on selling our solar home improvement services. Responsibilities will include: - Communicating professionally to promote our product - Answering any questions homeowners may have about the service - Tailoring your sales pitch to persuade homeowners of our solar service's value It's essential that the candidate possess: - Exceptional communication and persuasion skills - Previous experience in telemarketing, preferably within the home improvement sector - Knowledge of solar energy systems and their benefits, as this will count heavily in your favor when conveying the product’s value to homeowners. If you are a determined go-getter with a knack for...

I’m in urgent need of a talented designer to revamp my Instagram account's layout and organization. It's critical that these changes are delivered promptly, ideally ASAP. Key Requirements: - **Visual Style**: The desired layout should closely resemble a sample that I'll provide. This calls for an eye for detail and an ability to replicate existing design concepts. - **Effective Organization**: The new layout should be optimized for user experience and visual appeal. It should create a smooth journey for my followers, enhancing their engagement with my content. Ideal Freelancer: - Proficient in graphic design software (e.g. Adobe Creative Suite, Canva) - Experienced in social media design and branding - Able to work under tight deadlines without compromising on...

I'm looking to improve my website's SEO to generate more leads and conversions from local customers. The aim is to get visitors to submit inquiries via the contact form or place phone calls. Key Duties: - Optimize SEO to target local audience - Implement strategies to increase contact form submissions - Implement strategies to encourage phone call inquiries Ideal Freelancer: The ideal candidate will have significant experience with SEO, particularly geared towards converting local traffic. They will also have a proven track record in increasing contact form submissions and encouraging phone inquiries via effective and engaging website design.

...handle my inbox efficiently, prioritizing messages, drafting responses, and flagging important correspondence. - Scheduling Appointments: You'll handle my calendar, scheduling meetings, calls, and appointments as needed. - Researching Information: I often require quick, reliable research on various topics. Your ability to find accurate and relevant information will be crucial. Other Requirements: - Daily Availability: I need someone who can assist me daily, so please only apply if this suits your schedule. - Communication Tools: I prefer to communicate through email, instant messaging apps, and sometimes video calls, so proficiency in these tools is essential. Ideal candidates for this role will possess: - Excellent written and verbal communication skills - Excepti...

As an eCommerce business owner, I'm in need of a diligent freelancer who can take on the critical roles of Email Handling and Data Processing within our Shopify platform. - **Email Response Management**: This entails handling all incoming emails from customers. The goal is to ensure timely and accurate responses, maintaining high quality customer service standards. - **Data Entry and Organization**: You would be responsible for entering and organizing data within our Shopify platform. This would include product information, customer details, and other pertinent data. - **Customer Query Resolution**: Addressing customer queries in a professional, friendly and efficient manner is crucial. You would need to have good problem-solving skills. **Daily Volume**: The expected volum...

As an eCommerce business owner, I'm in need of a diligent freelancer who can take on the critical roles of Email Handling and Data Processing within our Shopify platform. - **Email Response Management**: This entails handling all incoming emails from customers. The goal is to ensure timely and accurate responses, maintaining high quality customer service standards. - **Data Entry and Organization**: You would be responsible for entering and organizing data within our Shopify platform. This would include product information, customer details, and other pertinent data. - **Customer Query Resolution**: Addressing customer queries in a professional, friendly and efficient manner is crucial. You would need to have good problem-solving skills. **Daily Volume**: The expected volum...

I'm in need of an experienced telemarketer and lead generator to assist with my export business. Your primary focus will be on home textiles, so a flair for this industry and its nuances would be invaluable. Key Responsibilities: - Conducting cold calls to prospects in the home textiles industry - Generating leads and setting appointments for further negotiation - Managing data and documenting sales prospects Your Skills: - Proven experience in telemarketing and lead generation - Excellent communication and negotiation skills - Familiarity with the home textiles industry - Ability to maintain a positive attitude in a high-pressure environment. I'm looking for someone who is not only able to generate leads, but also has the ability to close deals. The ideal candidate wi...

I'm looking for a skilled C++ developer to create a CAD software primarily focused on 3D modeling, compatible with Windows OS. Key Features: - Primarily 3D Modeling: The software should excel in 3D modeling capabilities, providing robust tools and functionalities for creating and editing 3D ...high-quality, Windows-compatible CAD software, I'm keen to hear from you. Extra info: I am looking at a long term contract of 1 year, renewable each year. I will conduct a written test before making offer, candidate has to be ok with taking a test. So this will be like a steady job, except that work will be remote and flexi, as long as candidate delivers 160 hrs per month and daily skype calls. I may also require an onsite visit to singapore for orientation, visit ...

I require an expert in Asterisk and FreeSWITCH development, along with experienced system engineering skills. Specifically, I need help with: - Asterisk and FreeSWITCH development - Integrating VoIP - Setting up Call routing and IVR (Interactive Voice Response) - CTI - Skill group base call routing to agents. Apart from these, the implementation of Asterisk and FreeSWITCH clustering as well as Call Center Reporting is required. The technology stack should be Linux, PHP, MySQL along with postgresql and API knowledge. The freelancer should have considerable experience in these to meet the project's specific requirements.

I'm looking for an experienced freelancer to help me set up the SIP locally to connect incoming calls to an AI script I have. This setup has to be done on VICIdial using the QuestBlue SIP. The main objective of this project is to establish a call response system. As someone with a pre-built AI script, I need you to link it to the incoming calls on the VICIdial platform. Your expertise will include, but not be limited to: - Proficiency in VICIdial: You must have previous experience working with this platform. - Familiarity with SIP set-ups: QuestBlue SIP experience would also be a bonus. - AI Integration: Able to connect incoming calls to an AI script. Please ensure these skills align with your c...

...and cater to specific client groups. Below are the key requirements: - Subdomains: We require the implementation of 4 subdomains on our website. These subdomains will be dedicated to different client groups: schools, church, events, and portrait. Each subdomain is intended to provide a tailored experience for visitors interested in these specific categories. - Secure Photo Download: The project calls for the implementation of a secure photo download feature. This feature should ensure that our clients are able to access and download their purchased photos with ease, while maintaining the security of our images. - Crop Preview: Prior to downloading the photos, it is imperative to include a crop preview functionality. This will allow our clients to make any necessary adjustments t...

This project calls for a proficient web developer with expertise in setting up a large-scale school fee management system. The platform should support over 500 users and must integrate the following: - Online Payment Processing: Facilitate seamless, remote payment of school fees, reducing the need for physical transactions. - Automated Fee Calculation: Implement real-time fee computation, enhancing financial accuracy and administrative efficiency. - Detailed Fee Reports: Generate comprehensive reports on fee transactions to aid administrative decisions and keep accurate historic records. Furthermore, the system needs to incorporate specific security measures, including role-based user access, to ensure the privacy and safety of user data. The ideal candidate for this project w...

I am seeking an enthralling research paper that navigates the moral standards of the Ming Dynasty through an in-depth analysis of the erotic stories found in "San Yan." The venture calls for extensive reading and comprehensive understanding of specific historical texts and scholarly articles or books, that will extensively and persuasively illustrate and support the analysis. Ideal candidates should possess: - Profound knowledge of Ming Dynasty's history, culture, and moral standards - Excellent research and analytical skills - Competence in crafting engaging research papers - A strong understanding and familiarity with "San Yan" - Access to and ability to interpret relevant historical texts and scholarly works

I am looking for a freelancer who can handle Tele calls for my services in Lithuania. The ideal candidate should have experience in telemarketing and sales preferably and should be able to speak in ( Lithuanian and English languages ) project involves: - Making outbound non-sales calls to potential corporate clients and email them. - Presenting my services and explaining their benefits. - Closing deals and achieving set milestone. The freelancer should have a friendly and persuasive phone manner and be able to handle objections effectively. The project requires a minimum of 3 hours per week, and ongoing availability is preferred. Payment will be based on hourly work performed. Further details can be shared discussed over next stage of discussion.

En Kailik Media, estamos en busca de un individuo dinámico y motivado para asumir el rol de Responsable de Ventas de nuestros servicios en REMOTO en España. ( Importante ) Esta posición ofrece la oportunidad de trabajar de forma remota, lo que te ofrece la flexibilidad para gestionar tu tiempo de manera efectiva y alcanzar tus metas profesionales desde cualquier ubicación. Responsabilidades: -Identificar y contactar clientes potenciales a través de llamadas en frío, correos electrónicos y otras estrategias de prospección. -Presentar nuestros productos y servicios de manera convincente, destacando sus beneficios y características. -Desarrollar y mantener relaciones sólidas con clientes potenciales, comprendiendo sus ne...

We are a dynamic startup, currently seeking an experien...Experience in developing medium to large-scale React applications. - Provide a portfolio that demonstrates the projects you have managed and completed. - Ability to actively participate in development planning, considering business goals and available resources. - Good knowledge of written English; spoken English is a plus. Technical Skills: - Deep experience in React. - Experience with APIs and API calls. - Familiarity with Material-UI (MUI). - Familiarity with Figma. The initial collaboration will be goal-oriented, with the opportunity to extend our commitment to future projects based on the success of the work performed. To Apply: Include the code "STEP20" in your response to demonstrate that you have read our...

I'm seeking a skilled artist to conduct a 'sip and paint' workshop in a larger art exhibition context with more than 20 participants. Details: - The participants are novices in painting and hence, ideal candidate should be proficient in teaching beginners. - The key focus of the workshop will be to enage the guests, teach them few basic painting skills - oil, acrylic, landscape or fluid art. Skills Required: - Excellent painting skills - Strong teaching abilities, especially handling a large group - Prior experience in conducting workshops So, if you're someone who has experience in teaching novices the beautiful art of Landscape Painting, you could be just the one I need. Looking forward to work with a patient and engaging artist who could make this an u...

I'm urgently seeking a well-versed online trainer who can proficiently guide me through mastering Tableau. This assignment needs to start immediately. Here's what I hope to gain from this training: - Thorough understanding of data visualization concepts - Advanced Tableau software skills - Grasping how Tableau interfaces with databases The training will be conducted via video calls, preferably through Zoom, so a reliable and robust internet connection is a must-have. The ideal candidate will be experienced in online training and possess excellent communication skills, adding to a seamless learning experience. Please reach out if you have in-depth knowledge of Tableau and are suited to deliver quality online training ASAP.

...skilled Facebook Ad Specialist to take over the set up of my Facebook ad account and campaign. Your main goal will be to help me increase brand awareness and drive website traffic. *NEED SOMEONE WITH PROVEN SUCCESS & EXPERIENCE **GOAL: FINANCE LEADS/FACEBBOOK FORM Will need to create an ad account, get pixel and add pixel to my site or give it to me so I can add it. Need to review my site/niche and create targeting and budget, review my creatives and choose which to use and test, use my ideas for ad copy to create effective ad copy that will convert. Need 4 different ad copy and each with a number of images to test which is the most effective. Would prefer ongoing management so please mention that as secondary but this bid is simply for facebook ad set up Your app...

I'm in need of a skilled freelancer who can help me set up a Dynamics D365 demo environment. The primary goal of this setup is for development and testing purposes, so I'm not looking for a simple demo, but rather a full-fledged working system. Key Tasks: - Setting up the Dynamics D365 environment on an on-premises server. Experience with on-premises server configurations, especially for Dynamics 365, is crucial. - Configuring the environment to include the Finance and Operations application. A strong understanding of this specific D365 application is required. Ideal Skills: - Proficiency in setting up Dynamics 365 environments on on-premises servers. - Extensive experience with Dynamics 365 Finance and Operations. - Ability to configure the environment to support develo...

...organization or related subjects. - Able to communicate via instant messaging for convenience. - help in exam preparation Here is a list of all the topics covered in this course Building and Introduction - Basics of .o, .a, .so files, dynamic/static linking, and makefiles. Accounts and Permissions - POSIX permissions, user IDs, and sudo functionalities. Privilege and Exceptions - Kernel mode, system calls, and exceptions. Signals and Processes - Handling Unix signals, processes, and threads management (fork, exec). Virtual Memory - Concepts, page tables, and memory management techniques. Caches - Understanding caching, memory hierarchy, and cache-related strategies. Synchronization and Deadlocks - Locks, mutexes, barriers, and deadlock prevention. Networking - IP, TCP, DNS, and ...

I need an experienced freelancer to replicate the design, layout & structure from an existing website to serve as a starting point for our own site. Key tasks involve: - Implementing the structure or an an existing example website on Wordpress. This includes the pages, placeholders for posts, menu structure, etc. - Utilizing Spectra blocks/Kadence theme, contact form 7 Ideal candidate should have strong skills in Wordpress and Spectra/Kadence theme implementation. Please include examples of past work in your application. You will be working from a clean Wordpress install.

...experiencia configurando la libreria de Javascript SIPML5 y asterisk. Tenemos todo instalado y configurado. El softphone web se registra al asterisk, emite y recibe llamadas, pero cuando se atiende la llamada no transmite el audio. El servidor tiene instalado una VPN. Cuando el usuario se conecta a la VPN, entonces funciona el audio de la comunicación pero cuando no se conecta a la VPN entonces vuelve el problema del audio. Se requiere que el softphone funcione sin VPN, solo por internet. Version asterisk 18 OS: Ubuntu Server 14 +++++++++++ A person with experience configuring the SIPML5 and Asterisk Javascript library is required. We have everything installed and configured. The web softphone registers to Asterisk, sends and receives calls...

...Notion account. This integration will enable me to make calls, send SMS, and receive calls and SMS notifications directly from within Notion. Dummy data for my CRM can be found Below for your use in Development. Feel free to suggest improvements. Dummy Data: Key Functionalities: - Making calls: The integration should allow me to make calls directly from within Notion, eliminating the need for a separate phone application. - Sending SMS: In addition to calls, I need to be able to send SMS to my contacts directly from Notion. - Receiving calls and SMS notifications: It's crucial that the integration ensures that I can receive calls and get SMS notifications in a seamless manner within

As I launch my new home improvement website in the UK targeting local homeowners seeking remodeling services, I am in need of a skilled SEO provider. My primary goals are to increase website traffic, improve search engine rankings, and generate local calls for our services. Key Points: - I have not conducted any SEO efforts for my website yet, so the project would start from scratch. - The primary services I'm looking to promote on my site are kitchen remodeling, bathroom remodeling, and decorating. Skills and Experience: - Proven experience in local SEO, particularly for service-based industries. - Expertise in improving website traffic and search engine rankings. - Knowledge of the UK market and search engine landscape. - Understanding of home improvement industry and relat...

I'm in need of an experienced leads generation specialist who can help me reach out to businesses and generate high-quality leads. Key Requirements: - Effective Email Marketing: Craft engaging email campaigns to nurture leads and drive conversions. - Cold Calling Expertise: Proficient in making cold calls to potential clients and adept at handling objections. - Diverse Skillset: Able to employ multiple methods for lead generation, excluding ads. Primary Goal: The primary aim of this project is to increase sales. Therefore, the ideal freelancer will be results-driven, with a proven track record of driving sales through leads generated in the B2B sector. Your experience and strategic approach to lead generation will be crucial in ensuring the success of this project. Please ...

To apply for this job you must submit a voice recording using (add the recording to your cover letter) Please record in English. You will not be considered without a recording. Key Responsibilities: - Conducting customer support calls in English and Spanish. - Handling technical troubleshooting queries as they arise. - Responding to product inquiries with clarity and confidence. - Resolving complaints effectively and professionally. I need someone who is: - Fluent in both English and Spanish. - Experienced and comfortable with customer support via telephone. - Proficient in handling technical queries. - Skilled at complaint resolution. - Knowledgeable or trainable in automotive industry specifics.

...Excellent customer assistance and problem solving skills. - At least 18 years old. Your role: You will work with sales towards both English and Spanish speaking leads. Basically, you will follow up on leads who have contacted the company and try to make them customers through regular sales work (calling them, sending emails, etc.) and help them getting started with the system. You will also make cold calls to selected companies Customer contacts will take place through different channels: email, web chat and phone (VoIP). Since the company is offering their service as a subscription with monthly payments, it's important that you can keep your customers happy and support them over time. Your privileges: - Competitive salary package . - Career development and training &nda...

I'm stepping into the entrepreneurial world and I need an expert in website creation and social media set-up. - You would be creating an informational website that showcases my products/services. I'm after a clean, straightforward design that prioritizes user-friendly experiences and easy navigation. - Alongside the website, I need to establish my brand's presence on Facebook and Instagram. - I would need the content creation, account set-up, and initial posting taken care of. Key Desirables: - Expertise in creating informational websites - Experience in social media management and content development - Understanding of effective SEO practices - Eye for detail and design aesthetics - Excellent communication and understanding of my vision Your core...

...(Simple Email Service) integration for email sending + some code reviewupdate Key Project Requirements: - Fixing existing bugs: The app has several unresolved issues that need to be addressed to make it functional and reliable. - SES integration: You'll be responsible for integrating the Amazon SES into the web app to enable email sendingreceiving. This will require setting up the necessary API calls and ensuring the email delivery system is seamless. - Testing & Production Run: After the bug fixing and SES integration, you'll be expected to conduct thorough testing. Once all issues are resolved, you'll assist us with a successful live production run. The ideal candidate should have: - Proficiency in web app development and debugging. - Strong experience wi...

I require a professional who has a keen eye for modern and sleek branding to create several items for my online TV channel. The various branding content needed includes: - Logo design - Thumbnail templates - An striking intro animation - Social media post content templates - Engaging outro animations - Cl...striking intro animation - Social media post content templates - Engaging outro animations - Clean and modern lower thirds The branding needs to cater to an audience aged between 36-60 years. I'm seeking a freelancer with a modern aesthetic and previous experience with television or digital media branding. Proficiency in motion graphics for the intro and outro animations is also a must. This project calls for an innovative outlook and an ability to design with a mature au...

I'm looking for a Customer Service Representative (CSR) to handle incoming customer inquiries across multiple channels. The ideal candidate should be comfortable with providing both scripted and personalized responses. Key Responsibilities: - Handling customer inquiries via phone, email, and live chat - Providing scripted responses with professionalism and accuracy - Tailoring personalized responses to customer needs and concerns - Utilizing pre-written templates as needed Qualifications: - Proven experience in a similar role with at least X years in customer service - Proficiency in using customer service software and tools - Excellent written and verbal communication skills - Ability to multitask and work under pressure - Strong problem-solving ability Ple...