Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Thuê Computer Support Technicians

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    Data entry 6 ngày left

    Data entry export computer engineering works

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    mi computador esta muy lento es una lapto y las aplciaciones se trancan, pese a que tengo una alta velocidad de internet y pero me va cuando habro excel,word, creo que ni siquiera tengo antivirus Necesito alqguien que me de este servicio remoto. Con experiencia comprobada

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    need a microsoft entourage expert 5 ngày left
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    Need to rebuild my database and recover emails

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    IT support 4 ngày left
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    Looking fot IT jobs or anything similar

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    Computer knowledge and english 4 ngày left
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    Looking for an intern who should have Computer knowledge and fluent in English. He/She has to come to office located in gurugram, sector 46, near medanta hospital. A fixed stipend of 5000 INR will be paid offer letter, LOR, experience letter will also be provided.

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    Laptop service engineers - Delhi -- 2 4 ngày left
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

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    Laptop Service Engineer - Hyderabad 4 ngày left
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why the Operating...

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    Laptop service engineers - Mumbai. -- 4 4 ngày left
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

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    Laptop service engineers - Bangalore -- 5 4 ngày left
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

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    Laptop Service Engineer - Chennai -- 2 4 ngày left
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why the Operating...

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    $21 - $175
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