Customer Experience Jobs
Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
- Communication solutions that facilitate customer service by phone
- Queries into successful product validation research
- Establishing staff training programs geared towards customer service
- Implementations of virtual customer support systems
- Creating support structures that maximize customer satisfaction
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
Từ 11,808 nhận xét, các khách hàng đã đánh giá Customer Experience Specialists 4.84 trên 5 sao.Thuê Customer Experience Specialists
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am an international lawyer with ten years of experience in pre-trial dispute resolution. I help clients around the world to negotiate with partners on the fulfillment of overdue obligations. The company that is a party to one of my projects is located in the city of Voluntari, Romania. And I need to find out if the counterparty is located at the address of its registration. Accordingly, I am looking for a contractor to visit the address in the city of Voluntari, Romania. The task is to arrive at the premises at the address and to make 10-15 photos of the building and surroundings. Please, note that the address is not a government or military facility and there is no need to enter the building, but just to make several photos and leave. I pay the contractor a fee of EUR 30 for ...
I am looking for an experienced event coordinator to help me plan a medium-sized wedding for up to 200 guests. When I say experienced, I mean someone with more than 5 years of experience in the events industry who is knowledgeable about different venues and caterers in the area and can provide cohesive ideas that are both cost-effective and tailored to my preferences. The event coordinator should be organized, willing to take initiative, and work quickly and efficiently to ensure every detail is taken care of in a timely manner. Above all, I need someone who is passionate about making sure my wedding celebration is unforgettable and exceeds my expectations from start to finish.
I am looking for a freelancer to create video testimonials for my business. The purpose of these testimonials is to build trust and credibility with potential customers. Skills and Experience: - Experience in creating video testimonials - Ability to create engaging scripts based on the provided outline - Proficiency in video editing software to ensure the testimonials are less than 1 minute in length Please provide examples of your previous work in video testimonials.
We're seeking multiple freelance iPhone photographers to collaborate on an exciting project involving product photoshoots right at the grocery store. These images will play a pivotal role in enhancing our food ordering app's visual representation of restaurant offerings. If you own an iPhone 10 or newer, possess an eye for capturing appealing product images, and are ready for a dynamic experience, we're excited to connect with you! Location: 8320 FM 1960, Houston, TX, US, 77070 time 10am-3pm Date: 9/28 - 9/29 , Pay: $40 hourly Equipment: Your iPhone 10 or newer, and a provided lightbox by us at the grocery store. Process: Following our established guidelines which would be supplied to you, you will capture product images using the provided lightbox and your iP...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I'm moving into a new apartment. I need one person to help with unloading a small sized U-Haul shipping box that is 5 feet wide X 8 feet long X 7 feet high. The only furniture is a 2-drawer file cabinet, a wooden rocking chair & a twin futon mattress. The rest is boxes or smaller miscellaneous stuff. My preferred time would be Sept 26th.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Milwaukee, WI, USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I'm looking for help from a professional in the Midwest region with a print and mail project. The document that needs to be printed and mailed are 3 copies of a letter, with all of the content already prepared for printing. Delivery is required by either Friday September 22 or Saturday September 23, so speed and accuracy are of utmost importance. I don't have a printer right now, I'm a senior, and live in a very rural location so I'm hoping to find someone that can do this for me. If this type of project fits your skillset and interests, I'd love to hear from you! Here are the details: Looking to hire ASAP: 1. I will send you a letter via Email, Google Docs, or whichever method you prefer 2. Print out 3 copies 3. Address 3 envelopes with the address and names ...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in Østerkobbel 446440 Augustenborg, Denmark. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Title: Pre-Employment Vetting Services Needed [Sandnessjøen, Norway] Overview: I am seeking a professional service provider to assist with pre-employment vetting for my company based in Sandnessjøen, Norway. The ideal candidate should have experience in conducting background checks and be available to perform these checks in-person. Specific Requirements: - Background Checks: I require thorough background checks for potential employees to ensure their suitability for our organization. - In-Person Vetting: The vetting process must be conducted in-person to ensure accuracy and reliability. - Number of Employees: Currently, only one potential employee requires vetting. Skills and Experience: The ideal candidate for this project should possess the following skills a...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Manchester who can visit specific bars and restaurants to interview bar/restaurant/venue manager. We will pay USD 30 per interview and we will have about 10-15 interviews, so you can earn USD 300-450. Please send us a message for more details!
I am in need of Education verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education verification checks - Familiarity with the educational system and institutions in Bologna, Italy Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.
I am looking for a freelancer who can assist me with pre-employment vetting services specifically focused on background checks. Specific aspects I need to be checked in the background check include criminal history, credit history, employment history, and education history. I only need one candidate to be vetted for this project. Ideal skills and experience for this job include: - Strong experience in conducting background checks - Familiarity with German pre-employment vetting regulations and requirements - Attention to detail and ability to thoroughly investigate and verify candidate information
We are looking for someone to perform an in-person audit at a testing center in Kochi. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. The audit can be done at a flexible date and time based on your schedule and the test center's schedule. Training will be provided in preparation for the role. Pays for 2 hours but you are only required to be on site for at least 30 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
O objetivo é a criar uma loja online de raiz e depois ficar a gerir a loja e tratar de tudo como promoções, pricing, advertising, fotografar produto, embalamento & expedição, apoio ao cliente, faturação, contabilidade (não é obrigatório), fiscalidade (não é obrigatório) etc. A loja começa com português os clientes estão no mundo inteiro embora a maioria são de Portugal. O negócio é vender artesanato de uma criadora (vive em grande Lisboa). Deve ter português de Portugal fluente, e bom nível de inglês escrito, lido, falado, ouvido, ter experiência comprovada de gerir pequenos negócios. Se tiver experiência em criar l...
I am in need of a DM Agent who can reply to mass DMs on Instagram. The ideal candidate should have experience in customer support. The project requires the following skills and experience: - Ability to reply to DMs in a timely and professional manner - Capability to follow a script and general guidelines while also using their own judgment - Familiarity with customer support and social media management - Availability to handle more than 100 DMs per day - Enjoy guiding people through their purchase experience - Work 12 hours swift 9am-9pm Miami time - $10 a day - 6 days a week - $60USD a week The project requires a freelancer who is dedicated, detail-oriented, and has strong communication skills. If you have the required skills and experience, please apply to this project.
Commission: $750 AU per hospital that accepts our services AND sends us the required paperwork (Cost analysis/cost breakdown form). The agreeing hospital will also need to be confirmed by our company before you receive payment. you will also be given a bonus $2000 AU per hospital that signs on to our services at the finalisation stage. This means if your hospital not only agreed to the services, but also signs on with us as a client, you will recieve a bonus $2000. Job Description: We are in search of proficient cold calling experts to take on the vital role of engaging hospitals in meaningful conversations. You will be provided a script to follow/get inspiration from to help you with this search. As a Hospital Searcher, your task will involve reaching out to hospitals using carefully cr...
Project Title: My Forever India - Creating a Step-by-Step Travel Guide on a Specific Topic Overview: I am looking for an experienced content creator to help me create a comprehensive step-by-step travel guide on a specific topic related to India. The goal of this project is to provide detailed information and guidance to travelers who are interested in exploring this specific aspect of Indian culture. Content Type: - Travel Guides: The content should provide practical tips, recommendations, and insider insights for travelers who want to explore the chosen topic in India. - Culture and History Articles: The guide should also include informative articles that highlight the cultural and historical significance of the chosen topic within the Indian context. - Photography Showcase: Additional...
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I am in need of a DM Agent who can reply to mass DMs on Instagram. The ideal candidate should have experience in customer support. The project requires the following skills and experience: - Ability to reply to DMs in a timely and professional manner - Capability to follow a script and general guidelines while also using their own judgment - Familiarity with customer support and social media management - Availability to handle more than 100 DMs per day - Enjoy guiding people through their purchase experience - Work 12 hours swift 9am-9pm Miami time - $10 a day - 6 days a week The project requires a freelancer who is dedicated, detail-oriented, and has strong communication skills. If you have the required skills and experience, please apply to this project.
I am looking for a remote customer service representative from India to assist with phone support for a health care service. The ideal candidate should have experience in handling product or service issues, billing inquiries, and general information requests. This is a long-term position, requiring more than 20 hours per week from 1PM IST to 9PM IST The main responsibilities of the role include: - Providing phone support to customers - Assisting with inquiries related to health care services - Handling product or service issues - Addressing billing inquiries - Responding to general information requests This is completely remote position. You need to have your own laptops with atleast 4gb ram and windows 10 OS with headset and a quiet space. You need to have a high speed internet con...
I am looking for someone based in Dubai who can help bring expats living in Dubai to attend a seminar. The ideal candidate should have experience in event promotion and be familiar with the local expat community in Dubai. Target Audience: - Expats living in Dubai Methods of Attraction: - Flyer distribution - Calling random people to introduce the seminar Expected Attendance: - 50-100 people Skills and Experience: - Event promotion - Knowledge of the local expat community in Dubai
I am looking for a remote customer service representative from India to assist with phone support for a health care service. The ideal candidate should have experience in handling product or service issues, billing inquiries, and general information requests. This is a long-term position, requiring more than 20 hours per week from 1PM IST to 9PM IST The main responsibilities of the role include: - Providing phone support to customers - Assisting with inquiries related to health care services - Handling product or service issues - Addressing billing inquiries - Responding to general information requests This is completely remote position. You need to have your own laptops with atleast 4gb ram and windows 10 OS with headset and a quiet space. You need to have a high speed internet con...
Household Survey for Healthcare Needs in Palakkad Village - Purpose: The household survey aims to identify healthcare needs in the village - Data Presentation: Raw data should be provided for analysis and interpretation - Number of Households: The survey should include 250 households - Collect data based on a set questionnaire (which will be shared) Ideal Skills and Experience: - Experience in conducting household surveys and collecting demographic data
E & S Equipment is a reputable and industry-leading company specializing in the sales and distribution of high-quality machinery. With a commitment to providing top-notch products and exceptional customer service, we have consistently exceeded our customers' expectations. As we continue to expand, we are looking for a highly motivated and skilled Sales Representative to join our dynamic team to help maintain good relationships with clients and help with good sales strategy. As a Sales Representative at E and S Equipment, you will play a pivotal role in driving the company's growth and success. Your responsibilities will include: Relationship Management: Build and maintain strong relationships with new and existing customers, understanding their machinery needs and offe...
We're working with one of the world's biggest tech companies to help train AI through a 2-part study that pays up to $300 USD. The task is 90-minutes long where you will be posing in front of a camera with the TechMahindra team assisting you to capture unique body movements and facial expressions. Upon arriving to the site, you will be asked to present: - state-issued ID and vaccination card - extra pair of shoes - additional clothing set (for summer/winter) What you need to know: The team is interested in finding freelancers with different skin tones. Category 1-6 will be provided to you over the chat box. The age target is between 10-75 years old. Participants below the age of 18 should arrive with a legal guardian or a parent.