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Customer Service & Support Team Facilitator

We’re looking for experienced customer support professionals looking for a new opportunity with a great team.

We’re a small team at PrepScholar ([url removed, login to view]), a leading online test prep program. We are a test prep company, but don’t worry if you don’t know much about the SAT/ACT -- we’ll teach you everything you need to know! We pride ourselves on the quality of our program, our significant results, and amazing customer satisfaction. Enhancing customer satisfaction even more is where you come in!

Your Responsibilities:

-Sorting and classifying emails

-Responding to email requests

-Answering the phone and directing customers to the appropriate team member

Requirements:

-Able to work 20 hours per week during our business hours (M-F, 10AM-6PM, EST)

-Commitment to stay on our team for at least a year

-Strong English and communication skills

About Us:

-We're making education more effective through customization. We learn the strengths and weaknesses of learners and create tailored learning programs. We create compelling educational experiences for our students by truly understanding their problems.

- We're passionate about delivering an unparalleled student experience. A lot of companies are trying smart education; almost none are doing it well.

- We're a growing national brand reaching millions of students and parents worldwide.

- Check us out at [url removed, login to view]!

Kỹ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng, Xử lý email, Hỗ trợ điện thoại, Xử lý điện thoại

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Về Bên Thuê:
( 2 nhận xét ) Cambridge, United States

Mã Dự Án: #13117840

Đã trao cho:

jessenavarra

Dear Hiring Manager: I am writing this letter to express my interest in your vacancy for a Customer Service Support position. I am a hard-working and enthusiastic CSR with over five years of work experience. I am c Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
kamalhasan007

Hello there, I have more than 3+ yrs of experience as a Customer Support Executive and have previously worked with 'British Telecom' for UK customers as well as with 'iYogi' process for US, Aus and Canadian customers. Thêm

$3 USD / giờ
(0 Đánh Giá)
0.0

23 freelancer đang chào giá trung bình $5/giờ cho công việc này

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [url removed, login to view] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Thêm

$8 USD / giờ
(19 Đánh Giá)
7.5
Excelentt

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b Thêm

$5 USD / giờ
(23 Đánh Giá)
5.6
tuhindo82

Dear MBA degree and B. Sc (Computer Science),Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as aAsstt: Manager (MIS and IT). I have just seen your Job posting and upon read Thêm

$5 USD / giờ
(2 Đánh Giá)
4.6
samjohnyb4u

service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In te Thêm

$8 USD / giờ
(6 Đánh Giá)
3.5
manaindia

Hi There, Is this a fixed budget project or hourly project? I have been working for a help desk for the past 12 years. My skills are team management, Phone communication, live-chat, email handling etc. Let's h Thêm

$4 USD / giờ
(3 Đánh Giá)
1.5
merizmarkjohn

Hello! I want to be part of your team. i will used the experience that i have working in bpo industry for 4 years and an outmost performance in the certain task that you will provide.

$3 USD / giờ
(0 Đánh Giá)
0.0
braco7

I am available for 40 hours per week, I have strong English communication capabilities and enjoy providing customer service. Would like to be considered for the position since I am an EXPERIENCED Customer Service Repre Thêm

$6 USD / giờ
(0 Đánh Giá)
0.0
shivali1494

I am good learner and willing to work in long term project. I am available during the time you mentioned

$5 USD / giờ
(0 Đánh Giá)
0.0
kash2710

Hello Sir, I do have 12 years experience in customer service and have worked with companies like IBM,Dell, Wipro and HP. I can work under minimum supervision and can handle any customers with ease. I have a goo Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
abdurrahman24

Hello, I'm a freelancer from New York, US. I have been working as an office assistant in a library on a part time basis. As part of my job, I'm very familiar with Microsoft Office and other skills including google doc Thêm

$16 USD / giờ
(1 Đánh Giá)
0.4
alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I h Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
Ayo25

I have experience with every task you are looking for. I have top notch data entry skills. As a native speaker, My English is fluent and impeccable. I am a University graduate so my spelling and grammar is also excelle Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
jinhes

Hi, good day. My name is Jinhes and I wish to fill in the job vacancy that you are [url removed, login to view] work as a Customer Service/Support Team Facilitator in which your company has recently open has given me the excitement sinc Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
TeresaColey

Efficiency, speed and accuracy are traits that any client would want their prospective employee to possess. Being well rounded in those 3 key areas, I know that I am the best fit for your project. Let me help you to ma Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
ivagonzlezpieyro

H. My name is Ivan G. I am a customer service specialist with over 5 years of both customer service and call center experience. I would be more than happy to assist you with your project.

$4 USD / giờ
(0 Đánh Giá)
0.0
adrish12

I have hands on experience in handling different types of customers. I have past many years of experience working as a Virtual assistant, Administrative staff, recruitment specialist; customer support job (includes Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
gabrielleconant

Hello the job you posted looks awesome. I would love to help best part is im available 24/7 please message me. Hope to hear from you soon.

$5 USD / giờ
(0 Đánh Giá)
0.0
interlitpol

Greetings sir, i am applying for this job because i have a good experience in customer service, i've been working in this field for more than 5 years, as an customer service agent i used to handle customer emails, answ Thêm

$4 USD / giờ
(0 Đánh Giá)
0.0
FutureAp

Dear Employer, I have 9 years of work experience in managing tasks related to, Data Processing, Data Entry, Order Management, Web chat, Inbound & outbound calling, Book Keeping & Reconciliation, US Auto Parts Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
inzamulhaque2l

My 1. Talent 2. Speed 3. general Knowledge 4. new idea thinking 5. good conversation 6. Experience 7. Honesty 8. Security 9. Expertise 10. Good behavior 11. Any solve problems knowledge 12. Confiden Thêm

$3 USD / giờ
(0 Đánh Giá)
0.0