Customer Service & Support Team Facilitator

  • Tình trạng Đang Mở
  • Ngân sách $2 - $8 USD / hour
  • Tổng Lượt Chào Giá 20

Mô Tả Dự Án

We’re looking for experienced customer support professionals looking for a new opportunity with a great team.

We’re a small team at PrepScholar ([url removed, login to view]), a leading online test prep program. We are a test prep company, but don’t worry if you don’t know much about the SAT/ACT -- we’ll teach you everything you need to know! We pride ourselves on the quality of our program, our significant results, and amazing customer satisfaction. Enhancing customer satisfaction even more is where you come in!

Your Responsibilities:

-Sorting and classifying emails

-Responding to email requests

-Answering the phone and directing customers to the appropriate team member

Requirements:

-Able to work 20 hours per week during our business hours (M-F, 10AM-6PM, EST)

-Commitment to stay on our team for at least a year

-Strong English and communication skills

About Us:

-We're making education more effective through customization. We learn the strengths and weaknesses of learners and create tailored learning programs. We create compelling educational experiences for our students by truly understanding their problems.

- We're passionate about delivering an unparalleled student experience. A lot of companies are trying smart education; almost none are doing it well.

- We're a growing national brand reaching millions of students and parents worldwide.

- Check us out at [url removed, login to view]!

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