I had worked in BPO industry for 9 years, specializing in Customer Service, Technical Support and Sales. I am a goal and result oriented professional. I worked for Circuit City as a Customer Service Sales Representative, Dell, Toshiba, at&t Uverse and DSL, TELUS International and Clear Wire as Technical Support, Aetna Health Care Provider as an IT Helpdesk and a US Based IT Solutions Company that provide IT related service to Small, Medium and Enterprise Businesses.
I have strong computer ability and analytical skills based on my experience in using it for more than 10 Years. Windows Operating System, Microsoft Office, Windows Software, Computer Hardware and Internet experience gathered from my hobbies make me an excellent computer user. I can do computer/laptop troubleshooting to find out what the problem is and how to solve it. I can build PC, install/uninstall, upgrade/downgrade, set up networking connection, file and printer sharing, etc. I have a wide range of knowledge/experience in computer that I can't describe everything in my profile. I act and think accordingly to the situation, and sometimes I do google to solve problems I never saw before.
I believe that I can share, contribute and make a difference in your team using my skills that I gained through hard work. I'm looking forward to here from you soon.