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Business Communication -Reflective Essay

Need to be done in 24 hours.

1500 Words

reflect on your contribution to the group presentation

what aspects of your personality influenced the communication styles you used in dealing with the group

focus on personal reflection of you and how it impact on your communication

reflecting on your personal communication experiences regarding the planning of your group presentation

link your experiences to the literature

at least 6 refereed

explain the models and concepts selected and demonstrate an understanding of each using specific examples from your meetings and interactions with the other students in your group

Some useful models and concepts you might like to consider include the

Johari Window,

stages of group development,

conflict resolution,

persuasive speaking,

non-verbal communication,



cross cultural communication

In thinking about a theory, model or concept, you may find that it throws new light on your understanding of certain aspects of communication, whilst leaving other aspects unexplained. Write about these

Theory necessarily simplifies a phenomenon in order to explain it, but you may find that this simplification helps you to understand certain aspects but not others. Write about this.

You may even find that in relating the theory to your observations, or in reading more widely on a topic, you actually discover that the theory has ‘got it wrong’ in some way. Write about this

Structure (MUST FOLLOW!)

Introduction (2 marks)

1 Explains your involvement in the group and what the essay is about ;

2 Development of a central argument - are your experiences supported in the literature

3 Outline of what will be presented in the essay


states your involvement, what the essay is about. You also need to discuss what theories or concepts you are going to use and whether your experiences were supported in the literature (argument). Give an outline of what will be presented in the essay

Part 1 (16 marks)

1 Describes and analyses the group processes when preparing the presentation

2 Links reflections about what happened in the preparation meetings to research literature on communication/ conflict / group work / or other selected topics


reflect on and evaluate the group process in developing the presentation. You might like to talk about positive and negative experiences in your group, comment on your thoughts and feelings in relation to these experiences, and discuss how you would do things better next time. As a rough guideline, each paragraph should contain an 'I' statement (a reflection). Again, reflections should be linked to the literature.

Part 2 (16 marks)

1 Describes and analyses your role in the group leading up to presentation

2 Links reflections to the research literature on interpersonal and group communication


need to describe your contribution to the overall group and aspects of personality and interactions that were important in driving these behaviours. Remember you are reflecting on your own contribution and how this emerged in communication between you and the group as a whole as well individually with other group members. It is important that you link each reflection to the self-awareness tests and to theory.

Part 3 (4 marks)

1 Reflection on your overall contribution to group processes

2 Suggest how you could have improved the group processes using research literature (self development plan)


reflection on your overall contribution to the group process. It also contains a self development plan that suggests how your contribution to the group process could be improved in the future.


Kỹ năng: Research Writing

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