Customer Service & Administrative Assistant

@TaiPurity

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai

@MKAZOL

Hi, I would be a great fit for this Customer Service & Administrative Assistant role. I have experience handling customer inquiries, lead management, email communication, complaint follow-ups, data tracking, spreadsheet management, and daily administrative support while maintaining a professional and customer-focused approach. I am comfortable managing Facebook Messenger, email support, lead tracking, delivery coordination, complaint monitoring, and maintaining accurate records. I am highly organized, detail-oriented, and proactive in following up on open cases to ensure nothing falls through the cracks. For 70+ hours per month, my proposed rate is $350/month, which is equivalent to $5/hour. I am available to start immediately and am interested in a long-term working relationship if the collaboration goes well. I look forward to discussing the role further. Best regards, Mostafizur Rahman

@kmrzzmnsaqibi

Hello, Client communication and administrative support are areas where I can contribute immediately. I have experience handling customer inquiries, email management, data entry, lead generation, follow-ups, spreadsheet management, and day-to-day administrative tasks. I enjoy helping customers, keeping information organized, and ensuring nothing gets overlooked. I am reliable, detail-oriented, quick to learn new systems, and comfortable working independently while maintaining clear communication. Warm regards, Kamaruzzaman

@alitariq09061991

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

@jessicaejele14

Hi, I specialise in customer service, complaint handling, lead generation, and daily operational support for e‑commerce and furniture businesses. I’m reliable, proactive, and detail‑oriented, the kind of assistant who keeps communication fast, records accurate, and customers satisfied. I handle Messenger, email, logistics follow‑ups, warranty cases, lead qualification, and all admin tracking with consistency and professionalism. For 70+ hours per month, my monthly price is $750 and my. I’m available long‑term and can manage multiple conversations at once, keep all sheets updated, follow up on every open case, and ensure no customer inquiry or complaint is ever left unanswered. If you’re looking for someone who can take full ownership of customer communication, complaints, leads, and delivery coordination while keeping operations smooth, I’d be a strong fit for your team. Best regards, Jessica

@dfordesigners

Hi, there. I have carefully reviewed your goals for Customer Service & Administrative Assistant. Based on your requirements, it is clear you are not just looking for higher rankings; you are looking for measurable growth that impacts your bottom line. My team and I specialize in ROI focused growth engineering. We do not rely on generic tactics or thin content. Instead we perform a deep technical audit to identify the specific bottlenecks in your current site architecture and content strategy that are preventing you from converting visitors into customers. Whether it is improving your site speed or optimizing your landing page flow, our objective is to turn your traffic into assets. We have successfully helped other businesses in Denmark improve their search visibility while maintaining a strict focus on conversion metrics. To help me provide an accurate growth roadmap for your site, I have one question: Are you currently experiencing a drop in traffic, or are you looking to scale an existing site to a new market segment? Knowing this helps me prioritize whether we should focus on immediate technical fixes or long term content strategy. I am available for a discovery call to discuss your current metrics and growth roadmap whenever you are ready. Best regards Kausar and the Team

@TheSecondSource

Warm greetings, managing customer service, complaint handling, lead generation, delivery coordination, and administrative support requires a proactive and highly organized approach. Our team of 62 professionals with over 9 years of experience can provide dedicated support to ensure fast response times, accurate records, consistent follow-ups, and excellent customer satisfaction. Here's how we can help: • Handle customer inquiries via email, Facebook Messenger, and online channels • Manage warranty claims, complaints, and manufacturer follow-ups • Generate and qualify leads while maintaining CRM and tracking systems • Coordinate deliveries and keep customers informed throughout the process • Prepare reports and maintain accurate records for all ongoing cases Our rate is $9.50/hour. For a minimum commitment of 70 hours per month, we can offer a monthly rate of $665. If the collaboration works well, we are available for a long-term partnership and can scale support as your business grows. Could you please confirm your preferred working hours, time zone requirements, and whether you currently use a CRM or customer management platform?

@kikelomo3

Hello, how are you ? I have experience handling customer inquiries, email and chat support, data entry, lead tracking, follow-ups, and administrative tasks. I am organized, detail-oriented, and comfortable managing multiple conversations while maintaining a professional and friendly approach. I can assist with customer service, complaint handling, delivery coordination, lead generation, record keeping, and updating spreadsheets and tracking systems. I work independently, communicate clearly, and always ensure customers receive timely responses and follow-ups. My rate is $6/hour. For a minimum of 70 hours per month, my monthly rate would be $420. I would be happy to discuss the role further and see how I can support your business long-term. Best, kike

@CloudNineDigital

Hi, I can support your furniture business for at least 70 hours per month. I understand the role is not just replying to messages. It includes handling customer inquiries by email and Facebook Messenger, collecting lead details, updating spreadsheets, managing complaint/warranty cases, following up with manufacturers, tracking deliveries and keeping customers informed until each issue is resolved. I’m organised, careful with records and comfortable managing multiple conversations while keeping a friendly, professional tone. I’ll also provide regular updates on open complaints, pending deliveries, new leads and unresolved cases so nothing gets missed. Would you like daily summaries at the end of each shift, or one weekly report with all open cases and completed tasks?

@Zeldafaith

Hi there, Monthly Rate: $560/month Hourly Rate: $8/hour I have supported businesses in customer-facing and administrative support roles where communication, follow-up, record keeping, and maintaining visibility across open requests were critical to providing a positive customer experience. For your team, I would focus on ensuring customer inquiries receive timely and professional responses, maintaining organized records of complaints and customer interactions, following up consistently on open cases, supporting lead tracking and qualification, coordinating delivery-related communication, and keeping tracking sheets accurate and up to date. What stood out to me about this role is the emphasis on follow-through. Whether it is a customer inquiry, complaint, pending delivery, manufacturer response, or sales lead, my approach is to ensure nothing remains unattended and that customers are kept informed throughout the process. I also understand the importance of balancing customer satisfaction with accurate record keeping. Strong communication is important, but so is ensuring that every complaint, lead, delivery update, and follow-up is documented properly so there is always visibility into the status of each case. If this aligns with what you are looking for, I would welcome the opportunity to discuss how I can support your customer service and administrative processes long term. Best, Zelda

@boluwatifefelixg

Hello, With over 6 years of experience as a Virtual Assistant and customer support agent, I have a strong background in effectively managing customer communications and streamline operations, ensuring a high level of service. What I Can Do for You: - I can handle customer inquiries through various channels, manage complaints efficiently, and support lead generation efforts. - Additionally, I will coordinate delivery logistics and maintain organized records to ensure smooth daily operations. An advantage is my proficiency in using communication platforms like Facebook Messenger and email, as well as tools for managing customer databases and spreadsheets. Regards, Blessing

@safdarr55

Hello! I can help you with immediate start. With over 10 years of experience, I have built an extensive skill set that aligns perfectly with the varied responsibilities of the Customer Service & Administrative Assistant role. I am available to start immediately. My monthly quote is $250 but I can work on $3 per hour that makes $210 for 70 hours per month. Choice is yours as I always respect my client's decision. My proficiency in areas such as virtual assistance, data entry, lead generation, and customer support make me an ideal fit for your furniture business. Always focused onViewing customers as the foundation of any successful business, I prioritize efficient communication and timely provision of accurate information. I am comfortable juggling multiple channels, be it email, Facebook Messenger or others. I uphold a professional and solution-oriented approach in all situations to ensure the highest level of customer satisfaction. My background also includes streamlined administration processes, ensuring smooth daily operations. As an expert in using Microsoft Excel and Google Spreadsheets, organizing data is second nature to me. I am detail-oriented, which means that managing customer databases, updating records and maintaining thorough complaint tracking lists will be done meticulously and on time. Let's move forward together!

@Lizabeth52

Managing 1,000 product listings successfully comes down to two things: accuracy in extracting the right product details and consistency in how every listing is structured, formatted, and organized for the platform. That’s exactly the kind of work I can support you with. I have experience with data entry, internet research, spreadsheet management, and structured content handling, and I’m comfortable working with large volumes of information while keeping formatting, accuracy, and organization consistent throughout the project. I understand that with marketplace listings, small details matter, titles, specifications, pricing, SKU organization, and image handling all need to be clean and aligned with platform requirements. For this project, I can help by: Reviewing the product source websites carefully Extracting key product details such as title, description, specifications, pricing, and attributes Creating clear, well-formatted listings for the required marketplace Maintaining consistency across all 1,000 listings Organizing product images properly within each SKU folder Updating Excel records accurately for easy tracking and handover I’m comfortable with repetitive listing work that requires focus, attention to detail, and steady output, and I’d approach this project with the goal of giving you a clean, reliable listing database that’s ready to publish. I look forward to your message. Warm regards, Elizabeth.

@komalshaikh92

Hello !! I am ready to help you with Customer Service & Administrative Assistant, Exactly as you want. I have lots of experience in Facebook Marketing, CRM, Email Marketing, Customer Service, Social Media Management, Lead Generation, Administrative Support. Must check our profile to check amazing ratings and reviews: https://www.freelancer.com/u/komalshaikh92 I am available to chat or a call to deep dive into the project. Thankyou, Komal. Digitaurus Technologies.

@revival786

Greetings! I will manage customer service, complaint handling, lead generation, delivery coordination, and administrative tasks for your furniture business. I will respond to inquiries on email and Facebook, handle warranty claims, convert leads, coordinate deliveries, and maintain tracking systems. I am available 70 hours per month. Send your communication guidelines and tracking templates. Thanks, Revival

@Foraxis

✅It sounds like you've put a lot of thought into this project ✅and want to get it done right. I have successfully managed similar customer service and administrative tasks for diverse businesses. Understanding the goal of ensuring top-notch customer service, efficient complaint handling, and consistent lead generation is crucial for your furniture business. With my expertise in customer communication, complaint handling, and lead generation, I am well-equipped to excel in this role. My focus on performance, security, and user experience aligns perfectly with the requirements of this project. Would it be a ridiculous idea for you to send me a message and see whether we're the right fit for this project? Kind regards, Curtley

@franseschasyl

Hello, I am interested in supporting your furniture business as a Customer Service & Administrative Assistant. I have experience handling customer communication, coordinating with internal teams, managing administrative tasks, and maintaining professional communication in English. I am comfortable working with email, messaging platforms, spreadsheets, follow-up tracking, and handling multiple tasks while staying organized and detail-oriented. For this role, I can support customer inquiries, complaint and warranty handling, lead collection, delivery coordination, and administrative reporting while ensuring customers receive timely and professional responses. My proposed availability is a minimum of 70 hours per month with structured working hours outside my regular business hours to ensure consistency and responsiveness. I value clear communication, proactive follow-up, and maintaining accurate records. Proposed rate: • Monthly: USD 700 (up to 70 hours/month) • Hourly: USD 10/hour • Additional hours: USD 10/hour I am available for long-term collaboration and would be happy to discuss expectations, reporting structure, and workflow. Thank you for your consideration and I look forward to working together. Best regards, Silvia

@BridgeBPO

Hey, If you're not happy, you don't pay. I am a highly skilled Customer Service & Administrative Assistant with extensive experience in lead generation and administrative support, capable of managing customer communication and complaint handling while maintaining a professional and solution-focused approach. If you are looking for someone who can efficiently handle your furniture business's needs, I am the ideal candidate. I'd love to share similar work I've done in my portfolio. Best, Kyle

@technosagainfot3

Hi, Thank you for the detailed overview. I can support your furniture business across customer service, complaint handling, lead management, delivery coordination, Facebook communication, and administrative operations. For pricing: • Hourly Rate: **$8/hour** • Monthly Retainer (70 hours/month): **$560/month** This includes: ✔ Customer inquiry management (Email + Facebook Messenger) ✔ Complaint & warranty follow-up ✔ Lead collection and qualification ✔ Delivery coordination and updates ✔ CRM, spreadsheets, and reporting ✔ Social media communication and follow-ups ✔ Weekly progress updates I’m comfortable working independently, maintaining organized records, and ensuring fast, professional communication with customers. If the collaboration works well, I’d be happy to continue long term and scale support as needed. Looking forward to discussing the workflow and schedule.