Onsite Personal Assistant for Complaints

₹12500-37500 INR

Closed

Posted 7 days ago

₹12500-37500 INR

Paid on delivery

For a two-week assignment at our North Bangalore premises, I’m looking for a sharp, organised Personal Assistant who can take charge of complaint files arriving through our online portal. Your core responsibility will be to manage complaints end-to-end: review each submission, go through any supporting PDFs or image attachments, and convert everything into a clear, concise text-document summary that captures the essence of the issue. Once the summary is prepared, you’ll also be expected to suggest practical solutions or next steps in line with the guidelines that will be shared on-site. Strong English comprehension, attention to detail, and the ability to think through actionable resolutions are essential. This role is not just about processing paperwork — it’s about understanding customer pain points and presenting structured, useful outcomes. Most of the work will involve reviewing text documents, though PDF and image-based attachments will regularly need to be interpreted accurately. Deliverables for each complaint • One-page summary covering: * Problem statement * Key facts * Important attachment references • Recommended solution / next step written in the required guideline format Duration Initial term: 2 weeks (onsite in North Bangalore) The assignment may be extended based on consistency, quality of summaries, and effectiveness of proposed solutions. Compensation Compensation is negotiable and will depend on experience and quality of work. If you’re available to start immediately, please send: • A short introduction • Your location in Bangalore • Any relevant experience in customer support, documentation, operations, or complaint handling • Your earliest availability

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Project ID: 40439884

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6 proposals

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Active 6 days ago

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6 freelancers are bidding on average ₹27,917 INR for this job

@Olubetty0381

One of the biggest challenges in complaint handling is making sure important details are not missed while still presenting information in a clear, structured, and actionable way. Reviewing multiple documents, PDFs, and image attachments also requires strong attention to detail and the ability to organize information properly. I can help by carefully reviewing each complaint, identifying the key facts, summarizing the issue clearly, and presenting practical next steps based on the required guidelines. My goal is to ensure every complaint is easy to understand, well-documented, and professionally handled. In my previous roles as an Executive Virtual Assistant, Administrative Personal Assistant, and Administrative Manager, I handled documentation, administrative coordination, record management, communication, and operational follow-ups in fast-paced environments where accuracy and organization were essential. I’m comfortable working with text documents, PDFs, and image-based materials, and I work well independently while maintaining consistency and accuracy. I’m available to start immediately and would be glad to discuss the role further. Thank you for your consideration. Susan Odumade

₹25,000 INR in 7 days

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@thaisv35

Hello, My name is Thaís, and I am very interested in this opportunity. I have a background in Human Resources and experience with organization, document review, administrative support, and detailed information analysis. My work requires strong attention to detail, problem-solving, and consistent organization. I am confident in reviewing complaint files, analyzing PDFs and images, identifying key issues, and preparing clear summaries with practical recommendations based on your guidelines. Why I am a strong fit: • Strong organizational and analytical skills • High attention to detail • Professional written English • Reliable and deadline-focused • Fast learner and adaptable Availability: Immediate start, fully committed for the two-week period. Rate: 1,300 INR per hour (negotiable). I would be glad to contribute and deliver accurate, high-quality work for your team. Best regards, Thaís

₹25,000 INR in 7 days

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@Irshadali585

"I am a detail-oriented professional with extensive experience in international communication and data management, specifically serving UK-based clients. I specialize in crafting high-authority web copy that blends a formal, corporate tone with strategic SEO fundamentals. I understand that your objective is to establish industry authority through a narrative that inspires confidence and trust. I am well-versed in producing polished, CMS-ready content that adheres to strict brand guidelines while passing both Grammarly and Copyscape with 100% integrity. My background in technical logic and international customer service ensures that every page—from the Home hero tagline to the detailed Case Studies—is precise, professional, and optimized for search performance. I am committed to delivering copy that reads with the gravity of a top-tier annual report. I look forward to reviewing your briefs and beginning this collaboration

₹25,000 INR in 12 days