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AI Voice Agent Developer for Zoho CRM, CEIPAL ATS & Vonage Integration We are a recruitment and staffing company. We use Zoho CRM, CEIPAL ATS, and Vonage as our core technology stack and are looking for an experienced AI developer or team to build intelligent AI voice agents that automate key business processes across Sales, Recruitment, and Account Management. Project Overview The objective is to develop AI-powered voice agents that integrate with our existing systems and automate conversations through phone calls while also supporting communication via WhatsApp, SMS, and email where appropriate. The solution should leverage modern LLMs, voice AI, and workflow automation to improve productivity, reduce manual effort, and provide a better experience for both clients and candidates. Scope of Work 1. AI Sales Agent (Zoho CRM) The AI Sales Agent should be capable of: Calling new leads for initial qualification. Asking predefined qualification questions naturally. Capturing responses directly into Zoho CRM. Scheduling meetings with qualified prospects. Sending follow-up communications through phone, WhatsApp, SMS, and email. Nurturing leads through automated follow-up sequences. Escalating high-value or interested prospects to a human sales representative. Logging call summaries, transcripts, and outcomes in Zoho CRM. 2. AI Account Management Agent (Zoho CRM) The AI Account Management Agent will assist Account Managers by: Contacting existing clients to gather hiring requirements and updates. Performing scheduled follow-up calls and reminders. Conducting client satisfaction surveys. Providing candidates with recruitment status updates. Identifying dissatisfied clients based on conversation analysis. Automatically escalating critical issues to the assigned Account Manager. Recording all interactions, transcripts, and notes within Zoho CRM. 3. AI Recruitment Agents (CEIPAL ATS) A. Recruiter Assistant Search CEIPAL's internal candidate database. Utilize CEIPAL Copilot (where available) to search external job boards. Generate Boolean search strings automatically. Recommend and rank candidates based on job requirements. Assist recruiters in shortlisting candidates. B. Candidate Relevancy Agent Compare candidate resumes against job descriptions. Score candidates based on skills, experience, certifications, security clearances, and qualifications. Provide explainable relevance scores. Recommend the most suitable candidates for each position. C. AI Voice Screening Agent The Voice Agent should: Call shortlisted candidates automatically. Conduct an initial screening conversation. Ask predefined and dynamic screening questions. Verify candidate availability and interest. Collect Right to Represent (RTR) authorization. Gather information on rate expectations, work authorization, location, and availability. Summarize responses. Update CEIPAL automatically with call outcomes and screening notes. Escalate qualified candidates to recruiters. Integrations The solution should integrate with: Zoho CRM CEIPAL ATS Vonage Voice APIs WhatsApp SMS Email services Experience with these platforms is highly preferred. Desired Technical Experience We are looking for developers with experience in: AI Voice Agents Large Language Models (OpenAI, Anthropic, Gemini, or similar) Speech-to-Text (STT) Text-to-Speech (TTS) Voice AI platforms (Retell AI, Vapi, Bland AI, ElevenLabs, or similar) Telephony APIs (Vonage, Twilio, etc.) Zoho CRM API CEIPAL API Workflow automation Prompt engineering Agent orchestration frameworks Secure API integrations Deliverables Production-ready AI voice agents Integration with Zoho CRM and CEIPAL ATS Call recording, transcripts, and conversation summaries Automated workflow triggers
Project ID: 40549683
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35 freelancers are bidding on average ₹10,768 INR for this job

Hi, I can build AI voice agents that integrate with Zoho CRM, CEIPAL ATS, and Vonage to automate sales, recruitment, and account management workflows. The solution will support natural voice conversations, CRM/ATS updates, call transcripts, follow-ups via WhatsApp, SMS, and email, and intelligent escalation to human teams. The platform will be secure, scalable, and built with clean, well-documented code, using modern LLMs and voice AI technologies. I'm available to discuss your workflow and recommend the best architecture for a production-ready solution. Looking forward to working with you!
₹12,000 INR in 7 days
2.2
2.2

With my extensive experience in full-stack development and specialization in MEAN and MERN stacks, I am confident that my skills align perfectly with the requirements of your project. Building scalable and high-performance applications from concept to deployment is my forte, making me a natural fit for your task of developing AI calling agents for your complex system. The productivity enhancement goals of this project resonate deeply with me. I understand the challenge of dealing with huge volumes of data while simultaneously ensuring the highest level of accuracy and efficiency. Finally, what sets me apart is not just my technical skills but also my emphasis on clear communication and clean coding standards. I am determined to deliver a production-ready solution that streamlines your business operations, reduces manual efforts while being reliable and maintainable.
₹8,500 INR in 8 days
2.0
2.0

I can develop AI calling agents that integrate seamlessly with your CRM and ATS to automate candidate and customer interactions while maintaining a natural conversational experience. The solution will handle inbound and outbound calls, qualify leads or applicants, schedule appointments, update records, capture call summaries, and trigger automated workflows. It can support multilingual conversations, voice recognition, real-time transcription, sentiment analysis, and customizable scripts tailored to your business processes. I have experience building AI-powered automation solutions with secure API integrations, scalable backend architecture, and intuitive dashboards. The system will be designed for high reliability, easy management, and future expansion, ensuring improved productivity, faster response times, and a better overall experience for both your team and end users.
₹8,600 INR in 8 days
2.0
2.0

Hi, I hope you're doing well. I've delivered multiple projects building voice agents integrated with CRMs and ATS platforms. I built an agent that used Vonage Voice API and ElevenLabs TTS to call leads, captured STT transcripts, and pushed summaries into Zoho CRM while triggering Zoho workflow rules. I'd start by validating Zoho and CEIPAL API access, sketching call flows, and prototyping an OpenAI/Gemini-backed RAG agent for context. I'd wire Vonage for telephony and a TTS/STT provider for voice. If you have ten minutes, I'd like to compare notes on which screening questions must be dynamic and confirm CEIPAL endpoints. Thank you, Alpeshbhai M.
₹7,000 INR in 42 days
1.5
1.5

Here's a proposal tailored to the provided job description: I'd like to tackle the AI Voice Agent Developer challenge for Zoho CRM, CEIPAL ATS, and Vonage Integration. The hard part here is defining reliable workflow boundaries, memory, and fallback behavior so the system keeps producing useful outputs over time. My primary strength lies in designing modular, scalable workflows that adapt to evolving requirements. For instance, I built an Arabic legal AI retrieval system with fine-tuned LLaMA 3.1, FAISS retrieval, and end-to-end API delivery, which maps well to the delivery risk in this job. Execution will involve creating modular workflow code, configuring prompt structures, and developing logging/fallback handling mechanisms. To ensure a smooth delivery, I'll clarify module boundaries, memory/state expectations, and what the first working loop should cover. What part is already built, and where is the workflow currently breaking down?
₹13,456 INR in 7 days
1.0
1.0

Hey! Multi-agent AI voice system across Zoho CRM, CEIPAL ATS, and Vonage — large scope, but the architecture maps cleanly to agent orchestration with telephony, and I've built similar AI BDC/voice pipelines before. What I'd approach this with: - Voice layer via Vonage APIs paired with a Voice AI platform (Vapi or Retell AI) for natural STT/TTS conversations, backed by an LLM (GPT-4 or Claude) for dynamic dialogue and qualification logic - Sales Agent: lead qualification calls, Zoho CRM logging, meeting scheduling, multi-channel follow-up (WhatsApp/SMS/email), human escalation on high-intent leads - Account Management Agent: scheduled client check-ins, satisfaction surveys, sentiment-based escalation, full transcript logging in Zoho - Recruitment Agents: CEIPAL-integrated candidate search with Boolean string generation, resume-to-JD relevancy scoring with explainable output, and automated voice screening covering RTR, rate, availability, and work authorization - All call recordings, transcripts, and summaries written back into CRM/ATS automatically, with workflow triggers for escalation Given the scope — four distinct agents plus three core integrations — I'd recommend phasing delivery starting with the Sales Agent or Voice Screening Agent as a working proof-of-concept before scaling to the rest. Which agent do you want built first to validate the approach?
₹9,000 INR in 7 days
1.1
1.1

With your quest for an experienced AI developer or even a team to build intelligent AI voice agents, your search has come to a fruitful end. I am Geetam, a top 3% freelancer on Freelancer.com with a wealth of experience (over 5 years) in full-stack development. My team and I specialize in creating scalable, modern, and efficient digital solutions tailored to meet your business goals. Rest assured, we won't just deliver the prompt engineering and agent orchestration frameworks you require to fully automate key processes across Sales, Recruitment, and Account Management; but also bring on board our deep passion for high-quality project delivery from ideation to deployment. In addition to leveraging my profound proficiency and skills that revolve around AI Voice Agents, Large Language Models (LLMs), RAG and so much more; you are guaranteed fully synergistic integrations with Zoho CRM and CEIPAL ATS - systems that my team already has immense experience working with. Finding the right candidate is imperative for success when it comes to the staffing industry, and the AI Recruitment Aid we provide via our AI Voice Screening Agent perfectly complements your precise needs. My team also has extensive hands-on experience with external tech stack elements such as Vonage Voice APIs, WhatsApp, SMS, Email services - yet another advantage you'll gain by collaborating with me.
₹6,000 INR in 5 days
0.0
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As a seasoned professional with over 12 years of experience, I understand the challenges you face in enhancing productivity and automating conversations for your recruitment needs. Your goal to develop AI-powered voice agents for Zoho CRM, CEIPAL ATS, and Vonage is ambitious and essential in today’s fast-paced environment. Leveraging my expertise in AI voice technologies, Large Language Models, and telephony APIs such as Vonage, I can create intelligent agents that seamlessly integrate with your existing systems. My knowledge of workflow automation and secure API integrations will ensure that the solutions not only enhance lead qualification but also improve client interactions through effective communication channels like WhatsApp and SMS. I propose developing production-ready AI solutions tailored to your specific requirements while maintaining a focus on capturing key data points. To ensure we align our strategies effectively, could you share more about any specific metrics or KPIs you aim to achieve with this implementation?
₹12,500 INR in 7 days
0.0
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With a substantial background in developing and deploying AI Voice Agents, I am confident that I have the skills and experience to create a highly functional solution for your recruitment and staffing company. My proficiency spans across several platforms including Zoho CRM, CEIPAL ATS, Vonage, and WhatsApp--all central to your technology stack. Not only can I build AI Sales Agents adept at qualifying leads naturally and organizing relevant data into Zoho CRM, but I can also develop AI Account Management Agents that support communication with existing clients and satisfy their needs efficiently. I'm experienced with CEIPAL ATS as well, therefore making me an ideal partner for creating Recruiter Assistants, Candidate Relevancy Agents, and an AI Voice Screening Agent that can significantly expedite your hiring process. My familiarity with telephony APIs from Vonage and Twilio means I can integrate your new AI voice agents fluently into existing systems. Additionally, my understanding of secure API integrations guarantees the safeguarding of your data. Integrating NLP, BERT, Workflow Automation and other techniques are part of my core competencies; precisely what your project nécessitates. Choosing me means opting for a versatile Data Engineer as well along with an Artificial Intelligence expert. Let's create an automated future together!
₹9,500 INR in 10 days
0.0
0.0

hello we will help you to create an AI chatbot then we will build the Ai chatbot for you Sir lets build this
₹7,000 INR in 7 days
0.0
0.0

Dear Client, Thank you for posting this project. I have extensive experience in AI, automation, API, RAG, bot. I'm confident I can deliver high-quality results: - Technical expertise: Proven track record with similar automation projects - Timeline: Efficient delivery with minimal delays - Support: Full testing and debugging included I'm ready to start immediately and am flexible with communication. I would appreciate the opportunity to discuss your specific requirements in detail. Best regards, Val
₹1,500 INR in 7 days
0.0
0.0

As an experienced and versatile AI developer, I can bring tremendous value to your project. My understanding of CRM systems is vast, with a deep working knowledge specifically in Zoho CRM. This familiarity will enable me to seamlessly integrate your system with the AI voice agents. I've also got prior experience handling ATS platforms like CEIPAL, which will be crucial to develop efficient and reliable recruitment agents for your needs. One of the key differentiators in my profile is my extensive work with telephony APIs like Vonage and Twilio,various voice AI platforms such as Retell AI, Vapi and so on. This expertise puts me in a unique position to handle the core components of your project: making high-level API integrations with services such as WhatsApp, SMS, as well as mobilizing Vonage Voice APIs. Moreover, I believe in creating practical solutions that offer a truly exceptional user experience. I am extremely comfortable working with large language models (LLMs), speech-to-text (STT), text-to-speech (TTS) technologies - which are all crucial elements for successful development of the AI agents you seek. My skillset aligns fluently with your needs and ensuring productivity increases while maintaining security would be my top priority
₹6,000 INR in 6 days
0.0
0.0

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Royal IT service
₹7,000 INR in 7 days
0.0
0.0

As a seasoned professional with an extensive background in combining technical knowledge and business operations, I strongly believe that I can add immense value to your project. My hands-on experience in Zoho CRM, CEIPAL ATS, and Vonage integration combines perfectly with my expertise in AI Voice Agents, LLMs, speech-to-text, text-to-speech and voice AI platforms like Retell AI and Vapi. In addition, my profound knowledge of Prompt Engineering and Workflow automation can be harnessed to streamline the conversation processes among your sales team, account managers and recruiters. What distinguishes me from others is my ability to bridge the gap between complex technology and everyday business users. I understand that you're looking for a comprehensive solution that leverages modern technologies to improve productivity while automating key communication processes. Drawing from my successful track record of developing and optimizing high-performing websites using modern web standards as well as setting up advanced CRM systems like Salesforce and Hubspot, I can assure you of a result-oriented approach.
₹7,000 INR in 1 day
0.0
0.0

Hi, I can design and deploy your omnichannel AI Voice and Automation Agents across Zoho CRM, CEIPAL ATS, and Vonage using advanced AI orchestration and rapid serverless development. By combining dedicated Voice AI middleware with custom Python backends, I ensure sub-second conversational latency and reliable data synchronization. Here is my architectural execution plan for your three agents: 1. Telephony & Voice (Vonage + Voice AI): Connect your Vonage SIP trunks into an advanced Voice layer (Vapi/Retell AI) paired with OpenAI Realtime API and ElevenLabs. This achieves conversational latency under 800ms, making the AI sound completely natural over phone calls. 2. Zoho CRM Integrations (Sales & Account Management): Build Python/FastAPI webhooks to trigger outbound qualification and survey calls automatically based on Zoho lead status changes. Use LLMs to extract structured JSON data from call transcripts and push summaries and sentiment analysis straight back to Zoho fields. 3. CEIPAL ATS Automations (Recruitment & Screening): Implement semantic search and resume-to-job parsing using embeddings (RAG) to score candidate relevancy. Orchestrate the automated Screening Agent to execute outbound calls, capture Right to Represent (RTR) data verbally, and log outcomes directly inside CEIPAL profiles. I am ready to map out a clear API workflow schema for your tech stack. Let's discuss your timeline! Best regards, Avanish Kumar K.
₹8,000 INR in 14 days
0.0
0.0

**Proposal Summary** Hello, I specialize in building powerful **n8n automation workflows** that help businesses save time, reduce manual work, and improve efficiency. I can create custom workflows that integrate APIs, AI models, CRMs, Google Workspace, Telegram, WhatsApp, email services, databases, and hundreds of other applications. Whether you need AI agents, automated notifications, lead management, data synchronization, content automation, or custom business processes, I can build a reliable and scalable solution. **What you'll get:** * Custom n8n workflow development * API integration and webhook setup * AI agent and chatbot automation * Error handling and workflow optimization * Clean, scalable, and well-documented workflows * Testing, deployment, and post-delivery support I focus on delivering secure, efficient, and easy-to-maintain automations tailored to your business needs. I communicate clearly, meet deadlines, and ensure the workflow performs exactly as expected. I look forward to helping automate your business and save you valuable time.
₹1,500 INR in 6 days
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Being an open minded recruiter for almost 10 years in the IT industry made me a successful professional in bringing the right candidate to the organisations. My day starts with calling the candidate and almost all the day for almost 8 years was completely connecting with candidates which will be truly helpful for the toll training and AI development
₹7,000 INR in 7 days
0.0
0.0

Hi, Your project closely matches the type of AI solutions I build professionally. I'm a Generative AI Engineer with experience developing production-grade LLM applications using Python, FastAPI, Azure Functions, Prompt Engineering, RAG, and event-driven architectures. I've built AI workflows for intelligent document processing, enterprise API integrations, automated decision-making, and a Resume Parser that extracts structured candidate information using LLMs. I've also optimized production AI systems, reducing LLM costs by over 80% while maintaining quality. I can build scalable AI voice agents integrated with Zoho CRM, CEIPAL ATS, and Vonage, including lead qualification, candidate screening, call summaries, CRM/ATS updates, and workflow automation. While I haven't worked directly with Zoho or CEIPAL, I have extensive experience integrating enterprise APIs and can adapt quickly. A few questions: • Do you require real-time conversational AI or guided conversation flows? • Will API access be provided for Zoho CRM, CEIPAL, and Vonage? • Do you have a preferred Voice AI platform (Vapi, Retell AI, ElevenLabs, etc.)? I look forward to discussing the architecture and delivering a scalable, production-ready solution.
₹18,750 INR in 28 days
0.0
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Hi, I build AI-powered voice agents and workflow automation systems using LLMs, FastAPI, and secure API integrations—developing intelligent voice agents for Zoho CRM, CEIPAL ATS, and Vonage is a strong fit for my AI automation expertise. My approach: * Build AI voice agents using OpenAI/Gemini with STT/TTS and platforms like Vapi, Retell AI, or ElevenLabs for natural conversations * Integrate seamlessly with Zoho CRM, CEIPAL ATS, and Vonage APIs to automate sales, recruitment, and account management workflows * Automate call summaries, transcripts, candidate screening, lead qualification, meeting scheduling, and CRM/ATS updates * Enable multi-channel communication through phone, WhatsApp, SMS, and email with intelligent workflow orchestration * Deploy a secure, scalable backend with FastAPI, prompt engineering, and production-ready API integrations Built on a scalable architecture using Python, FastAPI, LLMs, Voice AI, REST APIs, and cloud deployment. Timeline: 5–7 weeks for an MVP with core voice agents, integrations, and automated workflows. Ready to discuss your existing Zoho, CEIPAL, and Vonage setup and build a production-ready AI recruitment and sales automation platform. Let's build it!
₹10,000 INR in 7 days
0.0
0.0

Hello, I have carefully reviewed your requirements and understand that you are looking for a production-ready AI voice automation solution that integrates with Zoho CRM, CEIPAL ATS, and Vonage to streamline sales, recruitment, and account management workflows. I can develop AI voice agents that handle lead qualification, candidate screening, client follow-ups, appointment scheduling, conversation summaries, and automated updates to your CRM and ATS. The solution will integrate with OpenAI or other leading LLMs, speech-to-text, text-to-speech, Vonage APIs, WhatsApp, SMS, email services, and secure REST APIs to create reliable end-to-end automation. The platform will include intelligent call routing, transcript generation, workflow automation, candidate relevancy scoring, recruiter assistance, and escalation to human teams whenever required. I will ensure the solution is scalable, secure, and easy to maintain with clear documentation and regular progress updates throughout development. I would be happy to discuss your existing workflows and recommend the most suitable architecture before implementation begins. Best regards, Prachi Agrawal
₹5,000 INR in 2 days
0.0
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Bengaluru, India
Member since Jun 29, 2026
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