AI Appointment Automation for Pest Control

I run a pest-control company and want to take the constant back-and-forth out of booking jobs. The goal is an AI-driven phone system that answers our service number, books new jobs in real time, and keeps every visit on track without human intervention. Here is what I need the system to handle: • Automated scheduling – when a customer rings our dedicated line, the AI should offer available slots pulled from a shared calendar, confirm the booking, and save it instantly. • Reminder notifications – once scheduled, the customer (and our technician) must receive SMS or voice reminders 24 h and 2 h before the visit. • Appointment tracking – I want a dashboard that shows upcoming, completed, and rescheduled jobs so staff can glance at the day’s workload. Telephone booking is non-negotiable; customers are used to calling us, so please focus your solution on voice technologies such as Twilio, Dialogflow, Amazon Connect, or any comparable stack you prefer. A simple web admin panel (or direct sync with Google Calendar/Outlook) is enough on the back end; I am not asking for a customer-facing app or form at this stage. For hand-off I will consider the project complete once: 1. I can dial the number, walk through a booking conversation, and see the appointment appear in the calendar. 2. Both reminder messages trigger on schedule. 3. The tracking view updates accurately when we mark a job finished or reschedule it. If you have already built something similar—or can adapt an existing voice bot quickly—let’s talk timelines and any API keys or accounts you will need from me.

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