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I need an AI expert to automate customer inquiries on WhatsApp and handle multiple tasks on my website. Requirements: - On WhatsApp, AI should manage customer inquiries. - On the website, AI should handle: - Customer inquiries - Order processing - Payment processing Ideal Skills and Experience: - Proficiency in AI tools and platforms - Experience in automating business processes - Strong understanding of customer service automation Looking for someone who can streamline these processes efficiently.
Project ID: 40655365
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Active 2 days ago
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38 freelancers are bidding on average ₹20,859 INR for this job

With my extensive professional background, technical depth, and a sharp focus on AI, I am the ideal candidate to automate your business processes. Having developed top-notch AI-powered voice and chat agents and machine learning based analytics platforms for businesses, I have the skills you need to streamline customer inquiries on WhatsApp. My proficiency in AI tools and platforms combines with my grasp on Natural Language Processing Systems to ensure that your customer interactions are handled efficiently. Furthermore, as a former Chief Technology Officer of an AI startup, I understand the importance of effective and seamless automation. I have built custom AI tools for document processing, data extraction, recommendation systems, and workflow automation which aligns with your need for order processing and payment processing on your website. Lastly, 20 years of professional experience have taught me the necessity of flexibility which is crucial in handling multiple tasks simultaneously. I guarantee not only effective management of your customer inquiries on WhatsApp but also ensuring smooth running of all the processes on your website. My broad skill set includes backend development, frontend web or mobile applications deployment
₹12,500 INR in 7 days
4.6
4.6

Hi, I can build an AI assistant that handles WhatsApp inquiries and manages customer questions, order processing, and payments on your website. I can start today. For WhatsApp, I will use the official Business API with OpenAI so replies stay accurate and match your product catalog. Questions: 1) Which platform runs your website (WordPress, Shopify, custom)? 2) Which payment gateway should the AI process orders through? Looking forward to discussing further. Regards, Shayan.
₹21,250 INR in 3 days
3.6
3.6

As an AI Business Automation Specialist with a strong background in AI automation and a comprehensive skill set including AI voice agents, I am well-equipped to handle your project needs. I have a track record of creating AI-powered products and automation systems designed for long-term growth. With proficiency in AI tools such as OpenAI, LangChain, and N8N, I can effectively automate your customer inquiries on WhatsApp and streamline numerous tasks on your website. Having previously handled similar projects, I not only understand the technicalities involved with automating business processes but also acknowledge the innate need for strong customer service automation. My experience enables me to provide end-to-end solutions that imbibe clean, scalable architecture and secure, production-ready deployments - aligning perfectly with your expectations outlined in the project description. Collaborating with me will not only guarantee high-performance applications and efficient utilization of AI but also consistent communication paired with reliable delivery. Consequently, I will not merely integrate AI where it is relevant but create a software solution that is maintainable, scalable, and well-aligned with your business goals. So why coordinate multiple freelancers when you can collaborate with one experienced professional who can handle everything from planning to ongoing support?
₹25,000 INR in 7 days
0.0
0.0

Hi, I can build this AI automation for both WhatsApp and your website. I can set up: AI chatbot for WhatsApp customer inquiries AI website chat for customer support Automated order processing Payment gateway integration and payment-status handling Customer/order data integration with your existing system Human handoff when AI cannot handle a request Conversation and transaction logging Secure API/webhook integration I’ll design the workflow so the AI handles routine questions automatically while sensitive actions like payments and order updates go through secure backend validation. If you share your website, current order/payment system, and WhatsApp setup, I can suggest the best architecture and milestones.
₹12,500 INR in 1 day
0.0
0.0

I will construct a unified AI automation system connecting the WhatsApp Business API and your website to an OpenAI/Claude backend with a RAG knowledge base for 24/7 inquiry handling. The system will integrate directly with your storefront and payment gateways (Stripe/PayPal) to automate product selection, cart creation, and secure payment processing. Regards, Bilal
₹25,000 INR in 2 days
0.0
0.0

I would build this around one controlled customer journey first, rather than letting an AI make unrestricted order or payment decisions. Paid first milestone: 1. connect one official WhatsApp Business channel through Meta Cloud API or your approved provider, 2. answer approved customer questions from a structured knowledge source, 3. collect and validate the fields required for one website order flow, 4. create the order through the site's existing API/backend, 5. generate a provider-hosted checkout/payment link without storing card data, 6. send status updates and route low-confidence, refund, payment-failure, or policy-sensitive cases to a human, 7. include conversation/order logs, idempotency protection, test cases, deployment notes, and handoff documentation. My INR 27,500 / 10-day bid covers that vertical slice. It assumes your website already has usable product, inventory, order, and payment interfaces; if not, I will map the missing endpoints before changing scope. WhatsApp/provider usage fees and payment-processing fees remain on your accounts. Relevant live workflow proof: https://rufael-live-freelancer-demos.rufaelaman.chatgpt.site#social Before starting, please confirm the website stack, commerce/payment provider, current WhatsApp Business setup, expected inquiry volume, languages, and whether order creation already has an API.
₹27,500 INR in 10 days
0.0
0.0

Hi, I can build an AI-powered business automation system that connects WhatsApp and your website into a streamlined customer-service and transaction workflow. I can implement an AI assistant for customer inquiries, connect it with your website APIs, automate order processing, and integrate payment workflows with appropriate validation and status handling. My background includes Python, FastAPI, LLMs, RAG, Agentic AI and API-based automation, which allows me to design the system with a clean and scalable backend rather than relying on disconnected automation tools. I’ll first map your current WhatsApp, website, order and payment flows, then implement and test the core automation end-to-end. I can start immediately and provide clean, documented code.
₹15,000 INR in 7 days
0.0
0.0

Your goal to automate customer inquiries on WhatsApp and streamline website tasks like order and payment processing is clear. The real need here is to free up your time from repetitive customer interactions and administrative work. This means building intelligent agents that can reliably handle common requests and transactions without constant human oversight. I will build an AI system to manage customer inquiries directly on WhatsApp, providing instant, accurate responses. For your website, I'll set up AI agents that handle customer questions, process new orders, and confirm payments. The system will reduce manual effort and ensure these tasks are handled efficiently. I've built a multi-language WhatsApp bot that successfully handled 80% of incoming customer queries, significantly reducing support team workload. To ensure the AI accurately processes orders and payments, what existing systems or databases will it need to connect with? Let's discuss how we can get this automation running for you.
₹15,000 INR in 6 days
0.0
0.0

Hi there, **1. Understanding of the project:** I understand you need a Business Automation Specialist to identify repetitive manual processes and replace them with reliable AI-powered workflows. The goal is to improve operational efficiency, reduce human effort, automate lead/customer processes, and create scalable systems that your team can easily manage. **2. My solution:** I can audit your current workflows and identify the highest-impact automation opportunities. I can build integrations and AI workflows using tools such as **n8n, Make, APIs, OpenAI/Claude, CRMs, Google Workspace and webhooks**, depending on your existing stack. This can include lead capture and qualification, CRM updates, email/WhatsApp automation, document processing, reporting, notifications and AI assistants. I’ll ensure proper error handling, logging, testing and documentation so the automations remain reliable. **3. Questions:** • Which business processes are currently the most time-consuming or repetitive? • What CRM, communication and business tools are you currently using? • Do you already have APIs/workflows in place, or should I design the automation architecture from scratch? I’m ready to review your current processes and propose practical automation opportunities with clear ROI. **Please chat with me in Freelancer chat** so we can discuss the project in detail. Warm Regards **Amit**
₹25,000 INR in 7 days
0.0
0.0

Two honest things up front, because they shape the whole build: WhatsApp isn't open season for AI. The WhatsApp Business API only allows free-form replies within 24 hours of the customer's last message. Inbound inquiries — the AI handles those in-session fine. But anything proactive (updates, follow-ups) must be a pre-approved Meta template. So it's template-first, not "AI messages whenever." Payments: an AI must NOT process card data. The bot captures the order, then hands off to a proper gateway (Razorpay/Stripe) via a secure checkout link — card details never touch the AI or your server. Anyone promising "AI processes payments" directly is setting you up for a breach. What actually works: WhatsApp: AI answers inbound inquiries in-session, escalates to you when unsure. Website: AI chat handles inquiries + captures structured orders (not free text), then sends a gateway checkout link. Rules confirm before anything charges. ₹12,500 = Phase 1: WhatsApp inbound AI + website inquiry bot + order capture → gateway checkout, live end to end. Phase 2 adds deeper order flows and templated proactive messaging. Two questions: Is your WhatsApp Business API number already approved, or is that part of the job? Which payment gateway, and which website platform (WordPress/Shopify/custom)?
₹12,500 INR in 3 days
0.0
0.0

Hi, Our team has a specialized AI department and a team for LLM's and chatbot production. We can deliver this project with quality and within the required time. Budget and time are totally negotiable. Looking forward to collaborating.
₹12,500 INR in 4 days
0.0
0.0

This project immediately caught my attention because it is exactly the type of work I do best. Automating customer inquiries on WhatsApp and streamlining processes on your website are crucial for enhancing efficiency and providing a clean, professional, and user-friendly experience. I specialize in AI tools and platforms that facilitate seamless integration for tasks like order and payment processing. While I am new to freelancer, I have tons of experience and have done other projects off site. If this sounds like what you're looking for I'd love to hear more about your project. Regards, Warrick Van Eeden
₹16,900 INR in 7 days
0.0
0.0

Hello, I can help automate your customer inquiries and website workflows using AI. I have practical experience with AI automation, Python, APIs, and web development, including working on IBM-related projects involving data, automation, and technology-driven solutions. For your project, I can implement: • AI-powered customer inquiry handling on WhatsApp • Automated website customer support • AI-assisted order processing workflows • Payment workflow integration • API-based automation between your website and AI services • A scalable setup that can be extended with more automated tasks My focus will be on creating a smooth, reliable automation system that reduces manual customer support and makes the overall process faster and more efficient. I can complete the initial automation setup within **4 days**, depending on the existing website, WhatsApp API setup, and payment gateway. I’m ready to discuss your current setup and start immediately.
₹20,000 INR in 1 day
0.0
0.0

Hi there, I saw your project description and I am ready to help you streamline your business automation efficiently. With solid experience in building intelligent AI agents, automated chat systems, and seamless web integrations, I can fully cover your requirements: WhatsApp Automation: Set up robust AI agents to handle customer inquiries 24/7 with fast and accurate responses. Website Integration: Implement smart workflows for customer support, automated order processing, and secure payment processing flows. Scalable Architecture: Using modern automation pipelines and AI tools to ensure everything runs smoothly without bottlenecks. I build clean, reliable, and production-ready automation systems tailored to real business needs. Let's chat about your project details so we can get this up and running quickly. Best regards, Mateus
₹25,000 INR in 7 days
0.0
0.0

Hi, I hope you are doing well. I am a GIS and LiDAR specialist with extensive experience in point cloud processing and classification. I am reaching out to offer my services for your geospatial projects. My core expertise includes: LiDAR Data Processing: Expert in point cloud classification, including Ground, Buildings, Vegetation, Power lines, and Water. *3D Mapping:*Creating high-precision 3D models and terrain analysis (DEM/DTM). *GIS Mapping:*Proficient in spatial analysis, data conversion, and land use mapping. Technical Proficiency: Experienced with [List your software, e.g., ArcGIS, QGIS, Terrasolid, etc.]. I am committed to delivering high-quality, accurate, and timely data for your projects. I would love to discuss how my skills can add value to your current or future mapping requirements. Looking forward to hearing from you. Best regards, Naveen KV
₹25,000 INR in 7 days
0.0
0.0

Hi, This is Matt from Matthew, based in the Vancouver, United States. I've worked on AI automation systems very similar to what you're building—especially solutions that integrate chatbots for customer inquiries across multiple platforms. Your concept to streamline customer interactions is clear and scalable. For this project, I would use a stack that includes Node.js for backend services, React for the website frontend, and integrate WhatsApp API for handling inquiries. The AI chatbot would be developed using OpenAI's API to ensure it can effectively manage customer queries on WhatsApp and your website. For order and payment processing, I'd implement modular services that can communicate with your existing systems or databases, ensuring a smooth customer experience. I have experience with integrating payment gateways and automating workflows, which will be crucial for your requirements. I emphasize clean, maintainable code, proper Git integration, and thorough documentation so you can extend the solution long-term. Happy to share relevant work and discuss the best structure for your goals.
₹20,000 INR in 7 days
0.0
0.0

Hi, We'd approach this as a unified AI automation system where WhatsApp and your website share the same workflow, giving customers a consistent experience while reducing manual work. Our methodology: Map your customer journey first to identify inquiry, order, and payment touchpoints. Set up an AI assistant for WhatsApp to handle common questions, guide customers, and escalate when needed. Integrate the same AI workflow into your website for inquiries, order handling, and payment-related interactions. Connect APIs securely so customer data, order status, and payments remain synchronized. Add conversation logs, fallback responses, and admin controls for reliability and easy management. Perform end-to-end testing across WhatsApp, website flows, orders, and payments before deployment. The result is a scalable automation setup that improves response times, reduces repetitive tasks, and creates a smooth customer experience across both channels.
₹25,000 INR in 15 days
0.0
0.0

Hello, I can build and integrate your AI automation system across WhatsApp and your website. My plan is to integrate the official WhatsApp Business API with an AI language model like OpenAI to handle customer inquiries automatically. I can build a web chat assistant widget for your site that answers customer questions and manages conversational workflows. For website order and payment processing I can connect the AI backend to your database and payment gateways like Stripe or Razorpay. I can configure secure API webhooks to process payments verify order statuses and update your inventory records in real time. 1) Which payment gateway such as Stripe Razorpay or PayPal does your website currently use? 2) Is your website built on a specific platform like Shopify WooCommerce or a custom web stack? 3) Do you already have an approved WhatsApp Business API account set up? Thanks, Bharat
₹22,000 INR in 10 days
0.0
0.0

I can help automate your customer support and business operations using AI across WhatsApp and your website. My approach would be to: - Set up an AI chatbot for WhatsApp and website inquiries. - Automate customer questions, product/service recommendations, and lead collection. - Automate order creation and processing. - Integrate your existing payment gateway for secure payment processing. - Add human handover for complex or sensitive queries. - Test and optimize the complete workflow before launch. I have experience with AI automation and business process workflows, and I’ll focus on building a reliable system that reduces manual work and improves customer response time. I can complete the initial setup for ₹20,000 INR (excluding any third-party API/platform charges). I’d be happy to discuss your current website, WhatsApp setup, and payment system and create the best automation strategy for your business. Best regards, Ihtisham
₹20,000 INR in 7 days
0.0
0.0

Hi, I can help build an AI-powered customer automation system for your WhatsApp and website. I can develop an AI assistant that can: * Answer customer inquiries automatically * Handle common customer-service questions * Connect with your website/backend * Assist with order processing * Integrate securely with your chosen payment gateway * Escalate complex requests to a human when needed I have experience with Python, AI/ML, web development, APIs, and backend integration. I can structure the system so the AI, WhatsApp integration, website, orders, and payment gateway work together reliably. I can start immediately. Before development, I would like to confirm which WhatsApp API/provider, website technology, and payment gateway you currently use. Thank you.
₹25,000 INR in 7 days
0.0
0.0

New Delhi, India
Member since Aug 18, 2026
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