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My calendar on the Airbnb website stays busy, yet I no longer have the hours in the day to answer every message in a timely way. I need a reliable partner who can step in and take full ownership of guest communication and reservation handling for one active listing. Here is exactly what needs to happen each day: • Respond to new inquiries on the Airbnb website within 1-2 hours, using a warm, professional tone that reflects my existing house rules and listing details. • Confirm all new bookings, double-checking dates and guest counts, and send a brief welcome note that includes any custom information the guest requests. • On the morning of arrival, send my standard self-check-in instructions (door code, Wi-Fi, parking tips). On the evening before departure, send the short check-out reminder message. I’ll grant you co-host access to the Airbnb website (no mobile-app work required). All message templates, house rules, and FAQs are ready to go; you simply personalise them when appropriate. Clear English, attention to tone, and consistency are essential. If this sounds like a routine you can maintain seven days a week, let’s talk and get you added as a co-host right away.
Project ID: 40555774
82 proposals
Remote project
Active 1 hour ago
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82 freelancers are bidding on average $11 USD/hour for this job

Quick question: Which time zone is your Airbnb listing in, and approximately how many guest inquiries and bookings do you receive each week? I have 7+ years of experience in customer support, virtual assistance, and hospitality communication. I can manage your Airbnb guest messaging by responding promptly to inquiries, confirming reservations, personalizing guest communications, and sending timely check-in and check-out messages while following your house rules and templates. My approach focuses on fast response times, professional communication, and a seamless guest experience that helps maintain excellent reviews and smooth day-to-day operations. Thank you, Jojo.
$12 USD in 40 days
3.7
3.7

Providing guests with quick, friendly and professional communication is what creates a great Airbnb experience. I'll managing daily inquiries, confirming reservations, personalizing message templates and ensuring every guest receives timely, consistent communication. You can rely on me to keep your listing running smoothly while maintaining a positive guest experience :)
$8 USD in 40 days
3.0
3.0

It sounds like you've put a lot of thought into this project and want to get it done right. I've successfully managed Airbnb guest communication for multiple hosts, ensuring prompt responses and positive guest experiences. Understanding the importance of timely and friendly communication, I will handle inquiries, bookings, and guest interactions seamlessly. With your clear instructions, I'll ensure that every guest receives the necessary information promptly. My expertise lies in optimizing performance, ensuring security, and enhancing user experience on the Airbnb platform. Would it be a ridiculous idea for you to send me a message and see whether we're the right fit for this project? Kind regards, Curtley
$11 USD in 7 days
2.4
2.4

Hi, I have hands-on experience managing Airbnb guest communication as part of my work with a UK short-term rental company, where I handled guest inquiries, booking confirmations, check-in/check-out messages, and ensured prompt, professional responses to maintain a great guest experience. I'm available to monitor messages daily, respond within your 1–2 hour target, personalize your templates when needed, and manage reservations accurately as a reliable co-host. I'm detail-oriented, fluent in English, and comfortable working seven days a week. I can start immediately at $10 USD/hour and would love to help keep your guests happy while taking this responsibility off your plate. Samiha S.
$12 USD in 40 days
2.6
2.6

Hi, I don't think you're really hiring someone to answer Airbnb messages, you're hiring someone to protect your time while making sure every guest still feels like they're speaking directly with you. That's exactly the role I've played for short-term rental businesses, most recently supporting the daily operations of a US portfolio with 90+ properties. I became the person owners didn't have to check behind because they knew guests were being looked after. Here's what I'd bring to your listing: 1. I learn your communication style so guests experience a consistent voice—not a "VA voice." 2. I spot potential issues early. If a guest's message hints at confusion or dissatisfaction, I address it before it turns into a poor review. 3. I keep your inbox organized, so every inquiry, booking, arrival, and departure happens on time without you having to remember a thing. 4. I communicate like a co-host who cares about your business, not someone simply working through templates. One listing may sound simple, but I know it's the consistency that matters. Guests remember how quickly they're reassured, how smoothly check-in goes, and whether someone is there when they need help. My job is to make that happen while giving you back your evenings and weekends. If you're looking for someone you can eventually stop thinking about because everything is simply handled, I'd love to be that person. Looking forward to hearing from you. Mariagoretti Osoluka
$14 USD in 40 days
2.3
2.3

Dear Client, I hope this message finds you well. I came across your Airbnb guest communication project and I am genuinely excited. I have strong experience managing vacation rental listings with professional guest communication, and I would love to help you maintain your busy calendar. What is the target? You need a reliable partner to handle guest inquiries, booking confirmations, check-in instructions, and check-out reminders for your active Airbnb listing—responding within 1-2 hours with a warm, professional tone. Core skills: Airbnb Co-Host Management Guest Communication Reservation Handling Professional Tone & Attention to Detail Time Management & Consistency How I solve & deliver: Respond to all new inquiries within 1-2 hours. Confirm bookings and send welcome notes with custom info. Send self-check-in instructions on arrival day. Send check-out reminders before departure. Follow your existing templates and house rules. Available 7 days a week. Thank you for your time. I am confident I can deliver reliable, professional service. Best Regards
$8 USD in 40 days
0.0
0.0

Hello, I am Rushiraj, and I have to say your project couldn't describe a better match for my core skills. As a full-time freelancer with over 12 years of experience, I have developed a strong sense of organization and communication that has helped me to excel in roles requiring efficient email handling and managing virtual tasks. I am committed to delivering timely responses in clear English, maintaining proper tone, and ensuring consistency – precisely what your project requires.
$12 USD in 40 days
0.0
0.0

Hello, I think I'm suitable for being a great virtual assistant, and I'd be honored to get an opportunity within this job. I'm both a native Arabic speaker and have a fluent, excellent level of English, along with my experience in customer support. I'd be pleased to get hired and start working with you.
$25 USD in 30 days
0.0
0.0

Hello, I am excited to apply for your Airbnb Guest Communication Support position. With over 10 years of experience in Customer Service, Administrative Support, and Email Management, I have strong communication skills and a customer-first approach. I am confident in handling guest inquiries, managing reservations, and ensuring guests receive prompt, professional, and friendly support. What I Can Help You With: - Respond to guest inquiries within 1–2 hours - Confirm bookings and verify reservation details - Send personalized welcome messages - Deliver self-check-in instructions - Send check-out reminders - Maintain clear communication and accurate records Why Choose Me? ✔ Professional and friendly communication ✔ Detail-oriented and highly organized ✔ Reliable with quick response times ✔ Excellent problem-solving skills ✔ Committed to delivering exceptional guest experiences Tools I Use: Airbnb, Google Workspace, Microsoft Office, Gmail, Google Calendar, Trello, Notion, and CRM Systems. My goal is to provide seamless guest communication, improve response times, and ensure every guest enjoys a smooth and positive experience from booking to check-out. I am available to start immediately and can provide consistent, reliable support. Thank you for your consideration. Best regards, Ina
$8 USD in 40 days
0.0
0.0

Hello, I understand you're looking for a dependable co-host who can take full ownership of guest communication while maintaining the friendly, professional tone of your Airbnb listing. With your message templates, house rules, and FAQs already in place, I can ensure guests receive prompt, personalized, and consistent responses throughout their stay. My workflow combines careful attention to detail with AI-assisted productivity to help maintain fast response times without sacrificing quality. Every message is reviewed before being sent to ensure it matches your house rules, guest requirements, and communication style. Here's how I'll handle your listing: * Respond to new guest inquiries within your 1–2 hour response window. * Confirm bookings after verifying dates and guest details. * Personalize welcome messages based on guest requests. * Send check-in instructions on the day of arrival. * Send check-out reminders before departure. * Handle routine guest questions while escalating anything unusual to you when necessary. I value clear communication, confidentiality, and consistency, and I'm comfortable working with Airbnb co-host access. My goal is to provide every guest with a smooth, professional experience while giving you confidence that your inbox is always under control. I'm available for long-term collaboration and can adapt to your preferred workflow from day one. I look forward to working with you.
$9 USD in 40 days
0.0
0.0

Hello! I have 4+ years of experience with Short Term Rental, and Hospitality Management in Guest Relations. I am also a previous Employee with Airbnb, specialized in Guest communications, and handling inquiries, check-in, and mid-stay concerns. I am confident enough with my ability that I can seamlessly manage your Airbnb Guest operations.
$9 USD in 40 days
0.0
0.0

Hello, I would be happy to support you as a reliable Airbnb co-host for your listing. I understand how important timely communication and smooth guest handling are for maintaining strong reviews and a great guest experience. I am confident I can manage your daily communication needs consistently, including responding to inquiries within 1–2 hours, confirming bookings carefully, and ensuring all guest messages are handled in a warm, professional tone that matches your house rules and listing style. I am also comfortable handling the full guest journey—sending booking confirmations, personalized welcome messages, and timely pre-arrival and check-out instructions. Attention to detail, consistency, and professionalism are my strengths, and I understand the importance of maintaining trust with guests throughout their stay. I can work 7 days a week and ensure no message or booking request is missed or delayed. I am ready to follow your templates and instructions closely while adding a personal touch when needed. I would be glad to join as your co-host and help you manage your listing smoothly and efficiently. Looking forward to working with you. Miss Muneeba
$12 USD in 40 days
0.0
0.0

Hi, I know you're busy, so I'll keep this brief. My name is Elfri, and I'd love to support you as your Airbnb Co-Host by ensuring every guest receives prompt, friendly, and professional communication throughout their stay. I noticed you're looking for someone to take full ownership of guest messaging and reservation handling. I'm detail-oriented, organized, and comfortable following established workflows to provide a consistent guest experience. Here's how I can help: - Respond to guest inquiries promptly with a warm and professional tone. - Confirm reservations while carefully checking booking details and guest information. - Send personalized welcome messages, self-check-in instructions, and check-out reminders using your existing templates. - Follow your house rules, FAQs, and communication standards consistently. I'm comfortable working with web-based platforms and understand the importance of timely responses, accuracy, and excellent customer service. My goal is to help you maintain a smooth hosting experience while giving you more time to focus on growing your business. I'd be happy to discuss more details about your workflow, expected response times, and how I can best support your Airbnb listing. Looking forward to hearing from you! Best regards, Elfri P.S. Approximately how many guest conversations or reservations do you typically handle each day? This will help me better understand your daily workflow.
$8 USD in 40 days
0.0
0.0

Hello, I would love the opportunity to help manage your Airbnb guest communications. I have over 8 years of experience in reception, customer service, and administration, including more than 5 years as a Medical Administrator. My roles have required me to respond promptly to enquiries, manage schedules, communicate professionally, and provide excellent customer service while paying close attention to detail. In addition, I have completed a Coursera Property Management course, which has given me a strong understanding of property operations and the importance of creating a positive guest experience. I understand that timely communication is essential in short-term rentals. I am confident in my ability to respond to guest enquiries within your required timeframe, confirm bookings accurately, personalise message templates, and ensure guests receive clear check-in and check-out information while maintaining a warm, professional tone. I am reliable, organised, and committed to providing consistent, high-quality support. I enjoy building positive relationships through excellent communication and would be excited to become a trusted co-host for your listing. Thank you for considering my proposal. I would welcome the opportunity to discuss how I can support you and help provide an exceptional experience for your guests. Kind regards, Arnia Barnard
$10 USD in 40 days
0.0
0.0

Hi there, I read your project details regarding your Airbnb listing and would love to assist you as a reliable co-host. Managing guest communication with a strict 1-2 hour response time is something I can easily commit to throughout the day, as I am highly organized and used to coordinating dynamic schedules and logistics. Since you already have the templates and FAQs ready, I will ensure they are beautifully personalized for each guest to maintain a warm, professional tone. I have a strong eye for detail, meaning I will meticulously double-check dates, guest counts, and ensure check-in instructions (door codes, Wi-Fi, parking) are dispatched exactly on time. I am ready to start immediately and adapt to your workflow right away. Let's have a quick chat to discuss how I can take this weight off your shoulders. Best regards, Albin
$12 USD in 40 days
0.0
0.0

Hello, I saw your Airbnb listing is busy and you need help responding to guests quickly. I can help you reply messages fast, handle guest questions, and ensure every guest has a great experience. I am reliable, organized, and available to start immediately. I am also willing to learn your system and follow your instructions carefully. I would love to work with you and support your business.
$8 USD in 40 days
0.0
0.0

Hi, I’d be glad to help you with guest communication for your Airbnb listing. I have experience with customer communication, virtual assistance, and coordinating digital tasks. I’m organized, detail-oriented, and comfortable following templates, house rules, and clear processes. I can help reply to guest inquiries, confirm booking details, send welcome messages, check-in instructions, check-out reminders, and adapt the answers when guests have specific questions. I understand how important it is to keep communication friendly, clear, and on time, especially for Airbnb guests. I can make sure messages are professional but still warm and natural, so guests feel well taken care of. I’d be happy to review your current templates, listing details, and house rules, and then follow your process as a co-host. Best, Lu
$10 USD in 40 days
0.0
0.0

Hi, I'll handle all of your guest communication and reservation handling, confirm booking, respond to queries, and help you manage your calendar. My expertise as a VA and customer support makes me effective for the project. Let's connect and discuss more in the chat.
$12 USD in 40 days
0.0
0.0

I am confident I can take full ownership of your Airbnb guest communication and reservation management while maintaining the high standard of service you expect. With experience in customer support and virtual assistance, I understand the importance of prompt, friendly, and professional communication. I can consistently respond to guest inquiries within 1–2 hours, personalize message templates when appropriate, confirm bookings accurately by verifying dates and guest counts, and ensure every guest receives a warm welcome. I am also comfortable managing your daily communication workflow, including sending self-check-in instructions on arrival mornings and check-out reminders the evening before departure. I pay close attention to detail, follow established procedures, and communicate in clear, polished English to provide guests with a smooth and consistent experience. I am available seven days a week and can reliably manage this routine through the Airbnb website. I'd be happy to discuss your expectations further and get started as a co-host as soon as you're ready.
$15 USD in 35 days
0.0
0.0

Hello, I’m very interested in supporting you as a reliable co-host for your Airbnb listing. With my strong background in customer service and communication, I’m confident in my ability to manage guest interactions professionally, promptly, and with a warm, welcoming tone that reflects your standards. I understand the importance of timely responses and consistency in guest communication. I am fully capable of replying to inquiries within 1–2 hours, confirming bookings accurately, and ensuring all details—such as dates and guest counts—are carefully checked. I will also follow your established message templates while personalizing responses to meet each guest’s needs. Additionally, I can consistently handle daily messaging routines, including sending self-check-in instructions on arrival day and check-out reminders before departure. I am detail-oriented, organized, and committed to maintaining a smooth and positive guest experience at all times. I am available to manage this responsibility seven days a week and can take full ownership of communication tasks, allowing you to focus on other priorities with confidence. I would love the opportunity to work with you and contribute to keeping your listing running efficiently. Looking forward to discussing this further. Best regards, Nathalie V.
$8 USD in 40 days
0.0
0.0

Nairobi, Kenya
Member since Jul 2, 2026
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