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We are looking for an experienced Amazon FBA Expert to help us resolve an ongoing inventory and FNSKU/barcode issue with Amazon. We have a product with multiple prescription/strength variations, and Amazon has incorrectly mixed the inventory between the different variations. Customers are receiving the wrong prescription/strength even though the products were correctly prepared and labeled before being sent to Amazon. Current Issue: Amazon has mixed inventory between different FNSKUs/strengths. Barcodes/FNSKUs are not matching the correct product variations in Amazon's fulfillment system. Customers are receiving incorrect strengths. Some product variations are showing unavailable while other variations show incorrect quantities. We have already contacted Amazon multiple times, but their responses have not provided a proper resolution. The issue has been ongoing for several months. What We Need: We need an experienced Amazon FBA specialist who can: Investigate the inventory/FNSKU issue. Review the shipment and inventory history. Communicate effectively with Amazon Seller Support. Escalate the case through the appropriate Amazon channels. Identify why the inventory was incorrectly assigned/mixed. Help get the inventory correctly assigned to the appropriate FNSKUs. Help prevent customers from continuing to receive the wrong strength. Provide a clear action plan and regular updates. Important: We are looking for someone who has actually handled Amazon FBA inventory discrepancies, stranded/mixed inventory, FNSKU issues, and Seller Support escalations, not just a general Amazon VA. Please include in your proposal: Your Amazon FBA experience. Examples of similar inventory/FNSKU issues you have resolved. Your approach to resolving this case. How you would escalate the issue with Amazon. We are ready to provide all relevant shipment details, case history, screenshots, and supporting evidence to the selected expert. Budget: ₹2,500–₹3,000
Project ID: 40659006
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13 freelancers are bidding on average ₹4,646 INR for this job

Hi, This is a case I recognize — FNSKU mixups between product variations are one of the more frustrating FBA issues because Seller Support's first-line agents often don't understand the root cause, so cases loop without resolution for months, exactly like yours has. I've handled mixed/stranded inventory and FNSKU misassignment cases before. In my experience, this almost always traces back to one of a few causes: mislabeled units at the manufacturing/prep stage getting comingled in a shared bin, an inbound shipment plan that didn't separate SKUs correctly at receiving, or Amazon's system incorrectly linking multiple child ASINs to overlapping FNSKUs during a catalog update. Given yours involves prescription strengths specifically, I'd treat this as high-priority from day one — the risk isn't just lost sales, it's customer safety and account health exposure. My approach: I'd start by pulling your full shipment and inventory history to pinpoint exactly when the mixup began, cross-check it against removal/adjustment reports, and build a clear timeline of evidence. From there, I escalate through Seller Support with a structured case — not vague complaints, but specific FNSKU/ASIN discrepancies backed by data — and push for a Catalog/Fulfillment specialist rather than tier-1 support, since that's usually where real fixes happen. I can start reviewing your shipment/case history as soon as you share it. Thanks,
₹5,000 INR in 7 days
2.1
2.1

Hi, I manage Seller Support case escalations regularly as part of running a 9-marketplace Amazon account, so I know how to build a case that gets real attention instead of generic replies. My approach: Step 1 – Investigate: Review Manage FBA Inventory and Shipment history to pinpoint exactly where the mismatch started. I'll check the Product Barcode setting under FBA settings — if Manufacturer Barcode is allowed instead of FNSKU-only labeling, that's a common root cause of this kind of mixing between similar-packaged variations. Step 2 – Collect proof: Gather shipment IDs, inventory discrepancy screenshots, and customer complaint order IDs showing the wrong strength received. Step 3 – File the case: Submit through Account Health with clear, organized evidence, framed explicitly as a customer safety issue — this gets prioritized faster than a standard inventory dispute. Step 4 – Escalate: If responses stay generic, push for a live call instead of reopening the same case repeatedly, and escalate through Account Health/Safety channels until it's actually addressed. Step 5 – Mitigation: Recommend deactivating affected SKUs temporarily so no more customers receive the wrong strength while the case is being resolved. I'll keep you updated at every stage so you always know exactly where the case stands. Ready to start as soon as you share the shipment and case details.
₹3,000 INR in 7 days
1.2
1.2

Hi there! If you don’t find my work satisfactory, you don’t pay a single penny, I’ve reviewed your project carefully. I’m confident and the right person for this project. My name’s Ali Akbar, a professional Amazon Virtual Assistant and FBA Account Manager with over 3 years of hands-on experience. I focus on accurate, clean work delivered on time and within your budget, with clear communication throughout the process. Your satisfaction matters to me, and I’ll keep working until you’re fully happy with the results, so you never feel stuck or unsure about the progress. ***Here’s a quick overview of my Amazon expertise*** • Business Planning • Amazon Product Hunting • Amazon Product Sourcing • Amazon Keyword Research • Product Listing Optimization • Listing Copywriting • PPC Campaigns & Optimization • Shipment Plans & Solutions • A+ Content Creation • Product Launching & Ranking • Seller Central Management • A to Z Seller Account Management I’m ready to start right away. I’d love to help you make this project successful. Best regards, Ali Akbar
₹1,500 INR in 7 days
3.2
3.2

Hi, I have 5+ years of hands-on experience with Amazon Seller Central and FBA, including inventory management, FNSKU/barcode issues, shipment discrepancies, stranded inventory, and Seller Support cases. I can investigate your inventory issue, review shipment and FNSKU history, identify where the variations were incorrectly mixed, and work with Amazon Support to escalate the case through the appropriate channels. I will also focus on preventing customers from receiving the wrong strength and getting the inventory correctly assigned. I am comfortable handling complex FBA cases and providing clear updates and an action plan throughout the process. I’m ready to review your case history, screenshots, shipment details, and supporting evidence and start immediately. Thank you.
₹5,900 INR in 7 days
0.0
0.0

Hi, Your inventory/FNSKU issue caught my attention because I have hands-on experience as an Inventory Planner at Flipkart, where I worked with inventory accuracy, SKU-level tracking, stock movement and inventory discrepancy analysis. While reviewing your case, I can apply that inventory-planning experience to: Trace the affected SKUs/FNSKUs and shipment history Identify where inventory may have been incorrectly mapped or mixed Analyze the discrepancy between shipped, received and available inventory Review existing Amazon Seller Support cases and documentation Help structure a clear, evidence-based escalation to Amazon Provide a practical action plan to prevent the issue from recurring I understand this requires root-cause analysis rather than generic Amazon VA support. If you share the affected FNSKUs/ASINs and previous case details, I can start by mapping the inventory discrepancy and identifying the likely source of the issue.
₹4,000 INR in 5 days
0.0
0.0

Hi, I’m an **Amazon FBA Specialist with 5 years of hands-on experience** managing Seller Central, FBA inventory, shipment reconciliation, FNSKU/barcode issues, stranded inventory, and Seller Support escalations. I understand the urgency here, especially since customers are receiving the **wrong prescription/strength**. My priority would be to identify where the FNSKU-to-product mapping failed, stop further incorrect fulfillment, and get Amazon to correct the inventory. **My approach:** * Audit affected ASINs, SKUs, FNSKUs, and variations. * Review shipment, receiving, and inventory adjustment history. * Verify FNSKU/barcode assignments against the correct products. * Investigate receiving errors, incorrect FNSKU mapping, or mixed/commingled inventory. * Review all previous Amazon cases and responses. * Compile evidence including shipment IDs, SKUs/FNSKUs, quantities, and screenshots. * Escalate through the appropriate FBA/Seller Support channels with a clear technical explanation. * Push Amazon to investigate and correctly assign the affected inventory. * Recommend immediate actions to prevent further incorrect fulfillment. I don’t approach these issues as a general VA. I focus on **root-cause analysis, evidence-based escalation, and getting Amazon to take corrective action**. I can begin by reviewing your existing cases and inventory records, identify the likely cause, and provide a clear action plan for resolution.
₹7,000 INR in 7 days
0.0
0.0

⭐⭐⭐first check my previous work and portfolio screenshots then hire me for your project⭐⭐⭐ Hi Sir, I am pretty sure that my experience, skills, and proven results make me a strong fit for this role. My first priority will be stopping incorrect-strength orders and identifying where Amazon mixed the FNSKU inventory. I have almost 5+ years of hands-on Amazon FBA experience and have handled inventory discrepancies, incorrect FNSKU mapping, stranded units, and variation issues. I am attaching related work screenshots for your review, and you are welcome to take a look. My Expertise Include: ● FNSKU, SKU, ASIN, and barcode mapping audit ● Shipment and inventory history review ● Mixed and stranded inventory investigation ● Variation quantity reconciliation ● Seller Support case creation and follow-up ● Escalation to FBA Inventory and Catalog teams ● Evidence preparation for internal bin checks ● Corrective action plan and regular updates Why Choose Me: ● Practical Amazon FBA troubleshooting experience ● Clear communication and complete transparency ● Persistent case follow-up until resolution ● Reliable support to prevent repeat issues I will review your shipments, labels, case history, and inventory reports, then build an evidence-based escalation. I am ready to start immediately and help get every unit assigned to the correct FNSKU. Best regards, Muhammad Shaban
₹1,500 INR in 2 days
0.0
0.0

I can help you with your Amazon FBA inventory management task. I understand the importance of accurate inventory tracking, identifying stock issues, and maintaining proper records. I can carefully review the provided details, screenshots, and supporting information and deliver a clear, accurate report based on your requirements. Why choose me: Amazon FBA knowledge Accurate and detail-oriented work Clear communication Timely delivery Professional and well-organized report I’m ready to start immediately and can complete the project within 5 days.
₹3,000 INR in 5 days
0.0
0.0

I’m an experienced Amazon FBA Virtual Assistant with 5+ years of experience in Amazon account management, FBA inventory, FNSKU issues, shipment discrepancies, and Seller Support escalations. I can thoroughly review your shipment and inventory history, identify the root cause of the mixed inventory, organize supporting evidence, and communicate with Amazon through the appropriate escalation channels. My focus will be on correcting the FNSKU/variation mapping, preventing further incorrect customer shipments, and providing you with clear updates and an actionable resolution plan.
₹7,000 INR in 7 days
0.0
0.0

Hi there, I can help you resolve your mixed FNSKU inventory issue and fix the discrepancies in your Amazon Seller Central. As an Amazon FBA Specialist, I have extensive hands-on experience handling stranded inventory, incorrectly assigned barcodes, and escalating complex cases through Amazon Seller Support. Here is my action plan to fix your inventory: 1. Deep Audit: I will review your shipment logs, inventory history, and FNSKU mapping to pinpoint exactly where the sorting error occurred. 2. Seller Support Escalation: I will open targeted cases and escalate them through the correct Amazon channels (requesting bin checks or physical inventory counts if necessary) to stop canned responses. 3. Inventory Re-assignment: I will work to get the mixed units correctly assigned to their respective FNSKUs and prevent further incorrect customer shipments. I understand how critical this is for prescription/strength variations, and I am ready to start investigating your inventory history immediately. Let's connect in chat to get this resolved! Best regards, Usman
₹4,500 INR in 5 days
0.0
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Mandi, India
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