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I need an Android application that lets my internet subscribers manage every aspect of their account from a single, branded interface. After signing in with their phone number and a one-time password, a customer should be able to see plan details, real-time data usage, past invoices, and initiate renewals or upgrades without leaving the app. Integrated support is just as important: a built-in live chat window will connect users to our help-desk team, while a lightweight ticketing system records issues, assigns reference numbers, and pushes status updates via notifications. Both support channels must sync with our existing CRM; I can supply API documentation and test credentials. Clean, modern UI/UX, Kotlin (or Java) code that meets Play Store guidelines, Firebase (or equivalent) OTP authentication, push notifications, and crash analytics are expected. Deliverables • Full Android Studio project with well-commented source • Production-ready APK/AAB, signed and aligned • API integration documentation and Postman collection • Brief hand-off session or video walk-through so my in-house team can maintain the app Acceptance criteria • Successful OTP login on first attempt for 95 % of test users • Live chat latency under two seconds on a 4G connection • Tickets created in-app appear in our CRM within one minute • No critical or major issues in Google Play Pre-Launch Report If this scope matches your expertise, tell me how you would approach the chat and ticket modules and the timeline you foresee.
Project ID: 40503700
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Active 6 days ago
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46 freelancers are bidding on average ₹11,175 INR for this job

This looks straightforward at first, but in my experience there’s usually a key detail that can cause issues later. I’ve handled similar projects before and can outline a practical approach for you. For similar work and case studies, feel free to check my profile: https://www.freelancer.com/u/Microlent Let me know if you I'd like me to walk you through the plan. – Rajesh Rolen
₹7,000 INR in 7 days
9.5
9.5

Hello We are Ominfowave Software Services Pvt. Ltd., and we have an expert mobile application development team with 10+ years of experience in building reliable, high-quality apps. ? Our Core Expertise •Android App Development (Kotlin / Native) •iOS App Development •Flutter & FlutterFlow (Cross-platform) Our team understands not just development, but also performance, user experience, scalability, and timely delivery. ? What We Can Deliver ✔ Social media integrations (Facebook, Google, Twitter, etc.) ✔ Google APIs (Maps, Places, FCM, YouTube, Analytics) ✔ Offline & cloud database solutions (SQLite, MySQL, Realtime DB) ✔ Secure payment integrations (Stripe, PayPal, Braintree) ✔ Ad monetization (AdMob, Appodeal, MobVista) ✔ In-App Purchases ✔ Location tracking & real-time features ✔ Chat & messaging applications ? App Types We’ve Built •Social Media Apps •Shopping & eCommerce Apps •Job Portals •Taxi / Carpooling Apps •VPN & Utility Apps •Travel & Booking Apps •Live Streaming Apps •AI & Machine Learning–based Apps ? Why Work With Us •10+ years of hands-on experience •Clean, scalable & secure code • Clear communication & regular updates • On-time delivery with quality assurance • Long-term support after project completion We would love to work with you and build a long-term, trusted business relationship. Let’s discuss your idea and turn it into a successful application Warm regards, Vishal Nasit Ominfowave Software Services Pvt. Ltd.
₹10,000 INR in 7 days
8.4
8.4

Hello, I have 10+ years of experience in full-stack and mobile application development, including Android apps using Kotlin/Java along with backend integrations using Node.js, PHP, and Laravel. I also have strong expertise in building scalable customer portals, real-time chat systems, and CRM-integrated ticketing solutions. I have reviewed your requirements and understand the need for a secure subscriber management app with OTP login, usage tracking, invoicing, renewals, and seamless support integration. For the chat module, I would implement a real-time solution using Firebase/Socket-based architecture to ensure sub-2-second latency on 4G networks. For the ticketing system, I would design an API-driven workflow synced with your CRM, ensuring instant ticket creation, status updates, and push notifications within one minute. I can deliver a production-ready, Play Store compliant Android app with clean architecture, proper documentation, and smooth handover. Estimated timeline: 10–14 days depending on API readiness. Best regards
₹12,000 INR in 7 days
7.0
7.0

Hi I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. Please consider me and initiate a chat for further detailed discussion. Regards, Anju Logical Soft Tech Pvt Ltd, Indore(M.P)
₹30,000 INR in 12 days
6.6
6.6

Hello Client, Greeting of the day!!!! I read your job description I have sound of five years plus experience in App development. I have been DEVELOPED 35+ Apps, three taxi apps, Two socials apps and restaurant apps based on GPS location and notification functionality and based on different domain like sports, Health, GYM, personal business and social etc I have testing team for testing apps. I think I am strongest person for doing this job and provide the quality product with testing. I am always available for your support. Thanks Sr. Mobile Developer
₹35,000 INR in 20 days
6.6
6.6

As a seasoned Full Stack Developer with over a decade of experience, I have finely honed my skills in Android and Java. Over the years, I have successfully delivered more than 100 projects across various domains including mobile app development. For your project, my depth of knowledge and expertise put me in the prime position to meet your requirements for a clean and modern UI/UX design that meets Play Store guidelines. Additionally, my proficiency with Kotlin and Java code ensures that you will have a production-ready APK/AAB, signed and aligned, along with an Android Studio project that is well-commented and easy to maintain. As for functionalities like the integrated live chat window, lightweight ticketing system, backed up by API integration documentation and Postman collection, my significant experience in this area will allow me to deliver precisely the kind of integrated support you need, further syncing seamlessly with your CRM system. To ensure smooth handoff of the project, I am committed to conducting a detailed video walk-through or brief hand-off session to familiarize your in-house team with every aspect of the application. I believe the combination of my technical brilliance and dedication to delivering quality results will make me an invaluable asset to transforming your vision into reality. Let's work together to build an ISP customer Android app that not only meets but exceeds your expectations!
₹17,500 INR in 7 days
5.1
5.1

With more than 9 years of experience in Android and mobile app development, my team and I are perfectly suited for this project. We not only have the technical skills necessary to create a clean, efficient, and modern UI/UX, but we're also well-versed in integrating various APIs to ensure seamless service for your customers. Our proficiency in Java will allow us to meet all the requirements, including Firebase OTP authentication for a secure login, push notifications for important updates, and even crash analytics to keep everything running smoothly. Moreover, our deep knowledge of Android Studio can guarantee a well-commented and documented source code which will not only enable a smooth hand-off to your team but also offer great flexibility for future enhancements. On top of that, our commitment to delivering high-quality work at an effective cost has made our past clients happy and confident in our ability. If you choose us for this project of creating an ISP customer app with integrated support, you can trust that we shall work tirelessly to deliver a product that not only meets your specifications but also exceeds your expectations. We understand the significance of your CRM system sync so that created tickets appear within one minute and we assure you that we are capable of meeting this criterion. Thank you for considering our application; we look forward to the possibility of serving you.
₹17,000 INR in 7 days
5.3
5.3

Hello, I can develop your Android customer self-service application with OTP login, account management, data usage tracking, invoice history, renewals, live chat, and CRM-integrated ticketing. I have experience building Kotlin/Android applications with Firebase authentication, real-time APIs, push notifications, analytics, and CRM integrations. The app will be secure, responsive, and optimized for smooth performance on modern Android devices. I will provide the complete source code, APK/AAB files, API documentation, and a simple handover guide after delivery. Thank you.
₹10,000 INR in 7 days
4.8
4.8

Hi there, With 4 years of experience in Android development, backend integration (Python/Node.js/Spring Boot), and real-time communication systems, I can build your ISP customer app with OTP authentication, account management, CRM-integrated support, and a modern Android experience. For chat, I would use Firebase or WebSocket-based real-time messaging integrated with your CRM, while the ticket module would create and sync tickets directly through your API with push notifications for status updates. I’ll deliver a clean Kotlin-based application, complete API integration documentation, production-ready APK/AAB, and a maintainable architecture designed for future expansion. Could you share which CRM platform you are currently using and whether the live chat API is already available or needs to be integrated through the CRM?
₹8,000 INR in 7 days
4.4
4.4

Read the brief — Kotlin Android app for ISP subscribers: phone + OTP login (Firebase Auth), plan/usage/invoice screens, in-app live chat + ticketing, both synced to your existing CRM. Acceptance targets: 95% OTP success, <2s chat latency, ticket sync <1 min, clean Play Pre-Launch report. Shipped subscriber-side mobile apps with CRM-backed chat + ticket flows before — same architecture. Approach: Firestore for chat messaging (keeps latency well under 2s), bidirectional webhook with your CRM for ticket status sync, FCM for push, Firebase OTP for auth. Crashlytics + Performance Monitoring for the Play Pre-Launch metrics. Deliverables: full Android Studio project, signed APK + AAB, Postman collection for the CRM endpoints, hand-off walkthrough video for your in-house team. On @krishbusiness005's question — CRM webhook latency and OTP success are the two acceptance gates with the most failure risk; worth confirming your CRM's webhook SLA upfront. Ping me to discuss.
₹12,000 INR in 18 days
4.5
4.5

With vast experience in Full-Stack, Mobile App Development, and Cloud Solutions, my team and I are well-versed in delivering scalable, high-performance solutions that align specifically with your project objectives. I'll ensure a seamlessly integrated UI/UX for your Android application using Kotlin or Java code that strictly meets Play Store guidelines. We are also adept at incorporating third-party APIs - such as the Firebase OTP authentication and push notifications your project needs - to enhance user functionality. Our past work testifies to our expertise in creating clean, commented codebases and delivering production-ready builds adhering to the highest standards. We understand the unique requirements of your project including live chat functionality and ticketing systems which we have ample experience with. This means not only creating lightweight support channels with fast latency but also synchronizing them with your existing CRM to streamline processes. Your required acceptance criteria speaks to our strengths in creating efficient and faultless software for our clients. When it comes to deadlines, we believe in setting realistic timelines without compromising on quality.
₹7,000 INR in 7 days
3.9
3.9

Hello, I can build your ISP customer self-service Android app with OTP login, plan management, real-time usage tracking, invoice history, renewals/upgrades, live chat, and CRM-integrated ticketing. For the chat module, I would use WebSocket-based real-time messaging to keep response times under 2 seconds on a typical 4G connection. The ticketing system will create reference numbers instantly, sync with your CRM through the provided APIs, and send push notifications whenever ticket status changes. The app will be developed in Kotlin following Play Store best practices, with Firebase OTP authentication, push notifications, crash analytics, and a clean, modern UI. You'll receive the complete Android Studio project, signed APK/AAB, API integration documentation, Postman collection, and a hand-off session for your team. Based on the scope, I estimate 3–5 weeks for development, testing, CRM integration, and Play Store readiness. I can start after reviewing the API documentation and CRM endpoints.
₹7,000 INR in 8 days
4.0
4.0

We propose to develop a feature-rich ISP Customer Android App designed to enhance customer experience and simplify service management. The application will allow users to view and pay bills, track data usage, manage subscriptions, raise support tickets, receive notifications, and monitor account status in real time. Our team will create a modern, user-friendly interface with secure authentication and seamless API integration with your existing ISP system. The app will be optimized for performance, security, and scalability, ensuring smooth operation across Android devices. With experience in mobile app development and customer-centric solutions, we are committed to delivering a reliable, intuitive, and high-quality application that helps improve customer satisfaction and operational efficiency for your ISP business.
₹7,600 INR in 8 days
2.8
2.8

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu
₹7,000 INR in 7 days
3.2
3.2

With over a decade of experience in full stack development, mobile app development and API integrations, I can confidently say that I am the perfect fit for your ISP Customer Android App project. My expertise with Java and Kotlin aligns perfectly with your requirements, ensuring clean, modern UI/UX design and code that follows Play Store guidelines. My proficiency in Firebase will also allow for secure OTP authentication and efficient handling of push notifications. What sets me apart from the rest is the fact that I am not just a developer; I'm also skilled in workflow automation. This will be particularly useful for you as I can promise seamless integration of your customer support mechanisms - both the live chat and ticketing system with your existing CRM. This will lead to better time management, smoother communication and more satisfied customers. Lastly, my knack for performance optimization and code refactoring will ensure that your app operates smoothly for your users. Be it handling high loads of data or keeping the latency of live chat under two seconds on a 4G connection, I will ensure a speedy, efficient experience for your subscribers. Let's connect soon to discuss further, and let my track record of delivering robust, reliable solutions speak for itself!
₹7,000 INR in 7 days
2.3
2.3

Hello, I can develop a production-ready Android ISP customer app with OTP login, plan & usage dashboard, invoice history, renewals/upgrades, live chat integration, and ticketing system synced with your existing CRM via APIs, built in Kotlin with clean architecture and Play Store–compliant standards.
₹7,000 INR in 7 days
2.3
2.3

Hey! As an experienced full-stack developer with a strong background in API integration, Java, and mobile app development, I am confident that I am the right fit for your ISP Customer Android App project. With over 5 years of working with various businesses globally, I have developed an intuition to understand their needs and deliver their vision as a functional, robust product, just as I would do for you. What sets me apart is not only my technical skills but also my ability to think beyond the code. For your chat and ticket modules, I foresee integrating your existing CRM seamlessly with the app while ensuring quick syncing without any data loss. I will ensure that your app satisfies all acceptance criteria, leveraging Kotlin/Java for clean codes, Firebase for OTP authentication and push notifications alongside Google's recommended Play Store Guidelines. Moreover, my broad experience in building and scaling SaaS platforms will come in handy as it demands integration of various systems with efficient execution - a challenge that excites me. While delivering a high-performance product is essential, maintaining it post-handoff is equally important. That's why I'll make sure to provide detailed API integration documentation and offer a brief hand-off session or video walk-through for your team's ease post-project.
₹7,000 INR in 10 days
1.8
1.8

We build Android apps at Apie Technologies using Kotlin + Firebase — OTP authentication, push notifications, API integrations, and Play Store deployment are standard deliverables for us. For the chat and ticket modules specifically: live chat can run on Firebase Realtime Database (or a WebSocket if your CRM prefers that) — syncing under 2s on 4G is straightforward with this architecture. For ticketing, we'd POST ticket data to your CRM API on creation, store locally with Room DB for offline resilience, and push FCM notifications on every status change. Both channels will be wired against the API docs and test credentials you provide. OTP auth via Firebase Phone Authentication handles the 95% first-attempt success requirement reliably. 30-day timeline: Week 1 — auth + account screens. Week 2 — data usage/invoice/upgrade flows. Week 3 — chat and ticketing with CRM integration. Week 4 — testing, crash analytics (Firebase Crashlytics), signed APK/AAB, and handoff docs. What CRM system are you integrated with — do you have a REST API spec we can review before we start?
₹10,000 INR in 30 days
1.5
1.5

Hi, I can help with an Android subscriber app where customers can view plan details and real-time data, manage invoices, renew or upgrade, and get full in-app live chat and ticketing synced to your CRM. I’ll start by confirming your CRM/chat APIs and designing the Kotlin architecture, screens, and Firebase OTP flow end-to-end. To reduce risk, I’ll build in small milestones with early integration mocks, performance checks for chat, and a sync test plan against your test credentials. Which CRM endpoints and authentication method will we use for chat and tickets? Do you prefer Java or Kotlin for the production codebase? If you share the API docs, we can align on timeline and begin.
₹11,794 INR in 3 days
1.0
1.0

Hey There, I can understand your project very clearly. You need an Android app for your ISP customers where they can manage plans, track usage, view invoices, renew services, and connect with support through live chat and ticketing—all from a single app. I have very good experience with Android development, API integrations, Firebase authentication, real-time chat systems, push notifications, and CRM integrations. I have worked on similar customer portal and service management applications before and can build a secure, fast, and user-friendly solution that follows Google Play Store guidelines. For the chat and ticket modules, I would integrate them directly with your existing CRM APIs to ensure real-time synchronization, notifications, and smooth customer support workflows. I will provide the best solution according to your budget and would be happy to discuss the timeline and requirements in more detail. Thanks, Rohit
₹7,000 INR in 7 days
0.1
0.1

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