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Android Calling Integration with Pipedrive CRM

We make learning and training solutions for corporates. We need to sell these to companies, based on their requirements. We have a Sales team and an ISM team. ISM team is the first PoC for deals. They generate leads as well.

We use Pipedrive CRM for sales pipeline management. We need integration of call tracking and monitoring on the Android app of Pipedrive, which every Salesperson has on his/her mobile.

1. When a salesperson or ISM makes a dial, or gets an incoming call, the phone number has to be looked up in Pipedrive.

2. If the phone number is found in Pipedrive, the call has to be tagged as an activity to the respective customer, done by the respective salesperson / ISM, at the time the dial was made, and what actually happened (customer busy, did not pick up, switched off, missed call, call happened).

3. If the call went through, the duration of the call has to be recorded in the activity notes. If the phone number is not found in Pipedrive at the time of the call, but added later to Pipedrive, there has to be some sync capability to sync those calls.

4. If the number is found in more than one contact, let the call be tagged to the contact added earliest in the system and not marked as quit.

We can also have a flag in the system to configure whether we want to store the actual recording of the call in Pipedrive, as it helps in quality check.

5. The system should be able to provide the following analytics to us based on filters of from date, to date, salesperson / ISM, organization name, organization revenue, organization sector, person called etc..

No of dials

No. of calls that went through

No. of calls that were busy

No. of calls that were not picked up

[login to view URL] calls where other party number was switched off

No. of incoming calls that were missed

Duration of calls that went through

A downloadable excel sheet of the actual call log post applying the filters above

Please refer the attached requirements document for a detailed look.

Kĩ năng: Android, Mobile App Development, PHP, Kiến trúc phần mềm, Kĩ thuật

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Về Bên Thuê:
( 0 nhận xét ) Bengaluru, India

ID dự án: #20894935

10 freelancer đang chào giá trung bình ₹1140/giờ cho công việc này


Hey there, My self Dilip. i have highly experience in Android base application development and customization related work. As you want to build Android Calling Integration with Pipedrive CRM are able to do it. S Thêm

₹750 INR / giờ
(525 Nhận xét)

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₹1000 INR / giờ
(11 Nhận xét)

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₹1000 INR / giờ
(100 Nhận xét)

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₹1788 INR / giờ
(17 Nhận xét)

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₹1500 INR / giờ
(23 Nhận xét)

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₹1111 INR / giờ
(49 Nhận xét)

Hi, Hope you're doing great!! --> Based on your initial inputs, I understand that you want to develop a Android Calling Integration with Pipedrive CRM I am an expert mobile app developer having 5+ years of experienc Thêm

₹1250 INR / giờ
(8 Nhận xét)

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₹1000 INR / giờ
(13 Nhận xét)

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₹1000 INR / giờ
(1 Nhận xét)

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₹1000 INR / giờ
(0 Nhận xét)