Only if you have a experience in this BID!
We are looking to connect Asterisk with Freepbx working with SugarCRM
we will not use Soft Phones for this !
Multi call handling
call logging in CRM
Call recording is auto and we should be able to play in the Log Call detail View if needed.
Admin will see the current calls and admin should be able to monitor real time or join
There is many SugarCRM apps on SugarForge.
Budget for this 100$
You need to explain how will you proceed.