I need predictive dialer and reporting software for our issabel pbx server.
Asterisk verison 16.16.1
1- Predictive dialer and reports.
2- After the automatic dialer, the desired announcement will be played, dtmf dialing will be recorded and reported.
3- Search will be made according to queue availability.
4- The number of calls to be made at the same time and the number of redial calls can be entered in the subscriber or queue information to be transferred if the number of calls is answered.
5- Campaign can be created.
6- The dialer will automatically call a list of customers and when they pick up, it will route the call to an available agent.
7- It will be web-based and needs to be written with nodejs.