We require assistance to fix an issue with a Freepbx installation where the music on hold is not working. The following is the flow of activity.
1. Call comes in and goes to a ring group. Phones ring correctly.
2. Person answers call and can put on hold and hold music plays correctly.
3. If person parks the call, no music on hold is played.
We have tried to send the call to a new ring group and assign a new music on hold setting but this does not work.
When placing the call on hold, the correct hold music plays. In reading the settings for call parking, it stays it can not override the music on hold setting if one is setup in the preceding truck etc.
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I have 8 years of experience in freepbx and voip. I can resolve your mentioned issue during call parking . please let me know to start work on your project