BigCommerce Contact Form & Logo Fix

@extreamcode

Hi, I understand how frustrating it is when your contact form seems fine but messages never arrive—that hidden communication breakdown can really hurt your business. With my background in PHP, BigCommerce, and email delivery troubleshooting, I’ll methodically check your form submission flow—from the template’s PHP handling, email settings in your store, to critical DNS verification like SPF and DKIM records. Once identified, I’ll ensure reliable email delivery to your primary and secondary addresses, confirmed with test submissions. For the logo spacing, I’ll precisely adjust the CSS on your Contact Us page only, reducing the white space above and below the logo to create a clean, professional alignment that looks great on both desktop and mobile, without affecting other pages. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I’ll also provide a concise hand-off note listing every change made. Could you share which email service or provider you’re using for your store’s email to help me tailor the troubleshooting approach? Thanks, Asad

@sunilsharma15495

★★★★★★ START NOW ★★★★★★ Message me so we talk in detail.. Yes, I can Fix BigCommerce Contact Form & Logo perfectly !! I placed bid after checked your requirement if you want you can ask me any question regarding your requirement. I'm interested to work on your project. And don't worry about work. first check my work if you happy Then pay me. Please let me know if you require any detailed information. Waiting for your reply. I hope you response me. Thanks

@asiflak

Hi,\nI understand the urgency of fixing your BigCommerce "Contact Us" page, where messages aren't reaching your inbox. I have extensive experience in diagnosing email issues, including templates and DNS settings. I will methodically trace the form submission process, ensuring that all settings are correctly configured for reliable delivery. Alongside this, I will reduce the excess white space around your logo on the Contact Us page, ensuring a clean and professional appearance on both desktop and mobile. My goal is to provide you with functional solutions and a smooth user experience.\nThanks,

@PolestarDesigns

Hi, By reading your project description "My BigCommerce “Contact Us” page looks fine on the front end, but the messages n........". I can assure you I can complete your project within time, and I am ready to take a start on your project. Let me know when it is expected? I have 8-year experience in illustrations and graphic design including strong grip on PHP, CSS, Website Optimization, HTML, Email Handling, BigCommerce and Web Design. I highly value professionalism and hold myself strictly accountable to represent my client’s brand. Take a look at my profile and previous work: https://www.freelancer.com/u/PolestarDesigns?w=f Looking forward to work with you. Cheers. Mahnoor. A

@NadiaCrea8weB

Hi there, I’ve reviewed your BigCommerce 'Contact Us' issue and I’m confident I can restore reliable inbox delivery while tightening the header spacing for a clean, device-consistent look. Are you able to share your current SPF/DKIM setup and any existing mail logs for quick validation? I’ll diagnose end-to-end: verify form submission flow (template, store email settings, SPF/DKIM DNS), implement a scoped CSS tweak to reduce header whitespace only on the Contact Us page, and deliver test results from primary and secondary addresses plus a hand-off note listing changed files and DNS records; Would you prefer a controlled test window and a written report? Best regards,

@wallymna

** THIS IS NOT AN AUTOMATIC BID - AVAILABLE IMMEDIATELY ** Hello, this appears to be a form processing error possibly conflicting with a firewall prohibition of sending SMTP (Port 25) based emails from your contact us form, this is a fairly easy task, ill also look into the spacing tweak for you, the entire project will have a fixed cost of 49.99 USD and completion time of 2-3 hours with IMMEDIATE availability, please drop me a message to get started, Thank you!

@developermou

Drawing from my 12 years of experience in web development, I can confidently offer you expert assistance for your BigCommerce platform. My familiarity with CSS, HTML, and PHP affords me a deep understanding of the inner workings of your website, enabling me to trace and resolve any issue efficiently and effectively. Not only will I identify the root cause for your "Contact Us" form mishap, but I’ll also provide you with a comprehensive diagnosis accompanied by the concrete tweaks I'll make; no copy-paste generic proposals here. As you've asked for, I'll deliver on two fronts: ensuring your contact form submissions reliably reach their intended destination and optimizing the logo spacing on all relevant pages without causing any disturbances elsewhere. Your satisfaction is my utmost priority, which is why I always ensure my deliveries are supported by transparent evidence like test submissions and detailed hand-off notes. This way you can be confident not only in the fix but also aware of any changes that might affect future projects. In conclusion, hiring me means receiving not just a fix, but also an opportunity to leverage both my broad technical skill set as well as my deeply ingrained commitment to client satisfaction; abilities honed over a long period of time in this essential industry. Trust me with your project – I’ll troubleshoot it thoroughly, optimize it precisely, and ensure you have all the tools you need to understand

@AlexDeveloper911

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, CSS, HTML, BigCommerce, Email Handling, Website Optimization, Web Design Lets connect in chat so that We discuss further. Regards

@jackson325

Hello, I understand your need for a reliable "Contact Us" form on your BigCommerce site, where submissions currently don’t reach your inbox. I have extensive experience diagnosing and resolving email issues, ensuring form submissions deliver as intended. In a recent project, I successfully rectified a similar issue by examining email settings, DNS records, and template structures, which resulted in a seamless communication flow between the site and the client’s email system. ✅My Plan: - Audit the email settings and form template to identify any discrepancies. - Check DNS records (SPF/DKIM) for proper configuration. - Implement necessary changes to ensure form submissions reach your specified email addresses. - Tighten the header to reduce excess white space around the logo on the "Contact Us" page, ensuring a clean alignment for both desktop and mobile views. Could you please clarify which email service you are currently using for notifications? Additionally, do you have access to your DNS records? Best regards, Hongqiang Chen

@Ahmedh058

Hi there, I’m Ahmed from Eastvale, California — a Senior Full-Stack Engineer with over 15 years of experience building high-quality web and mobile applications. After reviewing your job posting, I’m confident that my background and skill set make me an excellent fit for your project — BigCommerce Contact Form & Logo Fix . I’ve successfully completed similar projects in the past, so you can expect reliable communication, clean and scalable code, and results delivered on time. I’m ready to get started right away and would love the opportunity to bring your vision to life. Looking forward to working with you. Best regards, Ahmed Hassan

@maksymh31

Hello, I will diagnose and fix your Contact Us notifications and tighten the logo spacing on that page only. Plan: reproduce the problem with two test submissions; inspect the contact form template and Stencil theme for incorrect form action/recipients; review BigCommerce store notification settings, SMTP/send provider configuration, and mail logs; verify DNS (SPF/DKIM) and add/adjust records if needed; and implement a scoped CSS change on the Contact Us template (.page-type-contact or specific template class) to reduce top/bottom logo padding across desktop and mobile. I will run end-to-end tests, deliver proof of successful sends to both addresses, and provide a short hand-off note listing every file/snippet and any DNS entries changed. To start I need BigCommerce admin/collaborator access or theme ZIP, DNS host access (or ability to add TXT records), and the primary + secondary test emails. I can diagnose within 24 hours and finish fixes within 48 hours after access. Can you provide BigCommerce admin/collaborator access (or theme ZIP), DNS host access (or ability to add TXT records), and the primary and secondary test email addresses to verify delivery? Best regards,

@shahrukhh5

Hi, I understand the issue: the Contact Us form submits but emails are not delivered. I will systematically trace this from BigCommerce email settings template behavior and DNS (SPF/DKIM) to identify and fix the root cause then verify delivery with test submissions. I’ll also adjust the logo spacing on that page only without affecting other templates and provide a clear hand off note. Best regards, DCS

@juanestebana17

Hi, I'm Juan, a BigCommerce specialist who loves turning tricky mail issues into reliable, measurable wins. I’ll diagnose why your Contact Us form submissions aren’t delivering and implement a focused fix, plus tighten the header spacing on that page for desktop and mobile. How I’ll work: - End-to-end mail flow audit: test a real submission, inspect the form’s action/template, verify the store’s email settings, and confirm SMTP/notification routing in BigCommerce. - Deliverability check: inspect SPF/DKIM on your domain, adjust DNS records if needed, and validate that notifications land in both your primary and a secondary test address with proof (screenshots/logs). - Page polish: apply CSS and, if needed, small template tweaks so the header logo sits neatly, but only on the Contact Us page. - Handoff: provide a concise note listing all files, snippets, and DNS entries touched. Deliverables: reliable delivery to both addresses, a tightened header on the Contact Us page, and a clear handoff document with proof of test submissions. To scope the work, could you confirm the primary and secondary recipient emails for form notifications and whether SPF/DKIM records are configured for your domain? Best regards,

@billybryan98

Hello, I hope you are doing well. I’m a hands-on BigCommerce developer with years of experience in e-commerce storefronts, troubleshooting forms and email deliverability. I specialize in tracing the data path from submission to inbox, adjusting templates, and aligning DNS records to ensure reliable delivery. To diagnose, I’ll inspect the form action and template code, then run controlled test submissions to your primary and secondary addresses and capture proof. I’ll review store email settings and SPF/DKIM records, and adjust DNS as needed. I’ll also tighten the header spacing on the Contact Us page with page-scoped CSS to remove excess whitespace so the logo aligns across desktop and mobile, without affecting other templates. End-to-end, I’ll handle the work using my BigCommerce, CSS/HTML, and PHP expertise, deliver a tested, reliable fix, and provide a concise handoff note listing altered files, snippets, and DNS entries. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan

@borisdeveloper71

Hello,there Thank you for posting your project, "BigCommerce Contact Form & Logo Fix." I've read the description carefully and am confident that I can successfully complete this project. I have over 7 years of experience in PHP, HTML, CSS, BigCommerce, Web Design, Website Optimization and Email Handling. I have done some projects as smiliar as this one. I can share my previous project experience if you'd like. I enjoy learning new technologies and taking on challenges, even those that seem impossible. I'm very interested in this project and am confident that I can deliver the best results possible without stress. I look forward to working with you. Thank you, Boris

@tarast7

Hello, How are you? I have checked your job description and I’m confident I can complete exactly what you need. I have extensive experience with BigCommerce, CSS, HTML, and email handling. My approach will start with diagnosing the email issue by reviewing your store's email settings, DNS records, and the template itself to identify why the form submissions are not delivered to your inbox. I will test each component thoroughly to ensure reliable delivery to your chosen address and a secondary test address, providing proof of successful test submissions. Additionally, I will tighten the header spacing on the "Contact Us" page by removing the excess white space above and below the logo, ensuring a clean alignment across both desktop and mobile views—all while keeping other templates untouched. After implementing these changes, I'll provide a short hand-off note listing any altered files, snippets, or DNS entries. Thanks.

@mohdadil14

Hi, I can fix both issues quickly and cleanly: restore Contact form email delivery and reduce the logo spacing on the Contact Us page only, without affecting the rest of your store. Approach Audit the Contact form (template/JS) and BigCommerce email settings. Check deliverability: SPF/DKIM/DMARC and routing issues. Test submissions to your primary and a secondary email with proof. Apply page-specific CSS/template targeting to tighten header spacing on Contact Us only (desktop + mobile). Deliverables Form emails reliably delivered and verified. Clean, reduced logo spacing on the Contact page only. Brief hand-off note listing files/snippets or DNS changes. I can start right away and keep changes safe and contained.

@Foraxis

After reviewing your project, I’ve already identified some opportunities to enhance the outcome. The issue with your BigCommerce contact form not delivering messages sounds like something I’d genuinely enjoy working on, and I’d love to dive in. A clean, user-friendly form is crucial, and tightening the header spacing will make the page look polished across devices. I bring solid hands on experience and have successfully completed similar projects off site, including form troubleshooting, email configuration, and theme customization. I’ll methodically check the template, email settings, DNS records, and make precise header adjustments without affecting other pages. If this feels like the right fit, let’s start with a quick chat. Worst case, you walk away with clarity on the scope, real numbers, and a free quote. Regards, Curtley

@miljanan1

Hi there, I understand the frustrations of having your BigCommerce “Contact Us” page appear functional on the front end but failing to deliver messages to your inbox. Rest assured, I have the expertise to diagnose and resolve this issue promptly. With a keen eye for detail and extensive experience in troubleshooting similar problems, I will meticulously investigate the template, email settings, DNS records, and any other potential culprits to ensure the contact form submissions start reaching your inbox reliably. Additionally, I will optimize the logo spacing on the Contact Us page to enhance the overall design alignment across different devices. My approach involves conducting a thorough analysis of each possible point of failure and implementing precise adjustments to rectify the email delivery problem and optimize the logo spacing without affecting other templates. Upon completion, I will provide you with a detailed hand-off note outlining the modifications made. I am confident in my ability to restore the functionality of your “Contact Us” page and enhance the visual appeal of your website. Let's work together to address these issues effectively and ensure seamless communication through your online platform. Looking forward to collaborating with you on this project. Miljanan