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Work From Home Call Center Executives (Hindi & English) – Medical/Healthcare Process We are hiring Work From Home Call Center Executives for a healthcare/medical support process. The role involves handling customer calls related to medicine orders, basic tele-support, and coordination with doctors. Key Responsibilities: • Handle inbound and outbound calls professionally • Assist customers with medicine-related queries and order support • Coordinate with doctors for prescription verification (if required) • Maintain call records and update CRM systems • Provide accurate information with a customer-first approach Requirements: • Fluency in Hindi and English (both spoken and understood clearly) • Prior experience in BPO / Call Center / Healthcare support preferred • Basic understanding of medicines or healthcare terminology is a plus • Good communication and listening skills • Must have a laptop, stable internet connection, and headset • Ability to work in shifts Job Type: • Remote / Work from Home • Full-time or Part-time options available Compensation: • Fixed monthly salary or per-call basis (to be discussed) • Performance-based incentives Additional Preferences: • Candidates from India preferred • Immediate joiners will be given priority If you are interested, please apply with your experience details, language proficiency, and availability.
Mã dự án: 40352275
12 đề xuất
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Hoạt động 5 ngày trước
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12 freelancer chào giá trung bình ₹25.417 INR cho công việc này

Hello, I am interested in your project, Home-Based Bilingual Health Support Agents. I've successfully completed projects involving Telemarketing, Sales, CRM before. Happy to discuss the details whenever works for you.
₹12.500 INR trong 7 ngày
3,0
3,0

Subject: Proposal for Bilingual Health Support Agent Position I understand that you are looking for proficient Work From Home Call Center Executives fluent in both Hindi and English to assist in the healthcare sector. With over 12 years of experience in customer support and a solid background in healthcare processes, I can effectively manage inbound and outbound calls, ensuring your customers receive accurate information about medicine orders and tele-support. My previous roles have equipped me with essential skills such as maintaining CRM systems and coordinating with medical professionals. My technical knowledge includes using tools like AWS for data storage and communication platforms to streamline operations. I'm confident I can bring a customer-first approach to your team. Could you share more about the specific technologies or platforms your current team uses for call management? Looking forward to the opportunity to contribute to your esteemed organization!
₹37.500 INR trong 7 ngày
0,0
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I am excited to apply for this role as it closely matches my experience and skills in customer support. I am fluent in both Hindi and English, with strong communication and listening abilities that help me handle inbound and outbound calls effectively. I have prior experience in customer service and am comfortable assisting customers with queries, maintaining records, and updating CRM systems. I also understand the importance of accuracy and empathy, especially in healthcare-related interactions. I have a reliable laptop, stable internet connection, and headset, and I am flexible to work in shifts while delivering a customer-first experience.
₹16.000 INR trong 7 ngày
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Hii, I'm interested in your Home-Based Health Support Agent project. I have strong experience in customer support, patient communication, appointment scheduling, and remote assistance. I'm empathetic, professional, and committed to providing prompt, confidential, and patient-friendly support. I can start immediately and assure you of reliable, high-quality service with excellent communication. I'd love the opportunity to contribute to your project and help ensure smooth client support. Best regards, Arpita Singh
₹25.000 INR trong 7 ngày
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I bring fresh, up-to-date knowledge of the latest billing regulations and coding guidelines to your practice. I am highly detail-oriented and specialize in the meticulous entry of patient demographics and insurance verification to prevent front-end denials.
₹24.000 INR trong 30 ngày
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Hello, I am very interested in applying for the Work From Home Call Center Executive role for the healthcare process. I have prior experience working in a medical support process with PharmEasy, where I handled outbound calls for medicine order refills. My responsibilities included contacting customers, assisting them with reorders, explaining basic medicine-related information, and ensuring a smooth ordering experience. This has given me a good understanding of customer handling, healthcare terminology, and CRM systems. I am fluent in both Hindi and English, and I am comfortable handling inbound as well as outbound calls professionally. I have strong communication and listening skills, and I always focus on providing accurate information with a customer-first approach. I am fully equipped to work remotely, with a laptop, stable internet connection, and headset. I am also flexible with shifts and can join immediately. I would be happy to contribute my experience and skills to your team and ensure high-quality support for your customers. Looking forward to your response. Thank you. Best regards, Rifat
₹25.000 INR trong 30 ngày
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experience of 8+ yrs in BPO, also having basic medicine knowledge. can communicate in English and Hindi both the languages.
₹25.000 INR trong 7 ngày
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0,0

Hello, I am very interested in applying for the Work From Home Call Center Executive role for the healthcare process. I have prior experience working in a medical support process with Apollo247, where I handled outbound calls for medicine order refills. My responsibilities included contacting customers, assisting them with reorders, explaining basic medicine-related information, and ensuring a smooth ordering experience. This has given me a good understanding of customer handling, healthcare terminology, and CRM systems. I am fluent in both Hindi and English, and I am comfortable handling inbound as well as outbound calls professionally. I have strong communication and listening skills, and I always focus on providing accurate information with a customer-first approach. I am fully equipped to work remotely, with a laptop, stable internet connection, and headset. I am also flexible with shifts and can join immediately. I would be happy to contribute my experience and skills to your team and ensure high-quality support for your customers. Looking forward to your response. Thank you. Best regards, Prakash Goswami
₹25.000 INR trong 1 ngày
0,0
0,0

Hello, I would like to apply for the Work From Home Call Center Executive role for your healthcare process. I have hands-on experience handling customer interactions, including resolving queries, managing order-related support, and maintaining accurate records. I am fluent in both Hindi and English, and I’m confident in handling inbound and outbound calls with clarity, empathy, and professionalism. I am comfortable working with CRM tools, updating call logs, and ensuring smooth coordination. I understand the importance of accuracy and confidentiality, especially in a healthcare-related process, and I always maintain a customer-first approach while handling sensitive information. Additionally, I have a basic understanding of medical/medicine-related terminology and I am a quick learner, which helps me adapt quickly to new processes, including prescription coordination if required. I have a dedicated work setup with a laptop, high-speed internet, and a headset, ensuring uninterrupted communication. I am available to join immediately and can work flexible shifts. I am highly responsible, detail-oriented, and focused on delivering quality customer support while meeting performance targets. I would love the opportunity to contribute to your team. Thank you for your time and consideration.
₹20.000 INR trong 5 ngày
0,0
0,0

Dear Hiring Manager, I am writing to express my strong interest in the Call Center Executive position for your healthcare support process. With a solid foundation in communication and a customer-first mindset, I am confident in my ability to handle both inbound and outbound calls effectively while maintaining the high standards required for medical support. Why I am a Great Fit: Language Proficiency: I am fluent in both Hindi and English, enabling me to communicate clearly and professionally with a diverse range of customers and medical professionals. Technical Readiness: I already possess a functional laptop, a stable high-speed internet connection, and a professional headset, ensuring I can start contributing immediately without any technical delays. Customer-Centric Approach: I understand the sensitivity of healthcare-related queries. I am committed to providing accurate information regarding medicine orders and coordinating with doctors with precision and empathy. Operational Flexibility: I am comfortable working in shifts and am proficient in using CRM systems to maintain detailed call records and documentation.
₹30.000 INR trong 28 ngày
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