I currently own and operate a gay telephone chat line in Sydney, Australia. I purchased the system around eight years ago from a company in Canada. They have since been brought out by another company who no longer wishes to deal with operators like myself. (They are more interested in supporting their own systems which are both gay and straight).
I need to get the software re-written so I can make changes and add more features.
The current system operates on a proprietory language with a Dialogics E1 30 line telephony board. All hard and software currently in use is getting on for ten years old so I'm assuming the system would need to be re-built from the ground up using the current system as a base.
I have attached a detailed requirements document.