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Description TCG DATAE is a Florida-based company that helps people recover unclaimed funds held by the State of Florida. We work under a licensed Florida attorney. We are growing our remote team in the Dominican Republic and are hiring full-time phone agents. What you will do: Make outbound calls to people in the United States who have money owed to them (high volume: 200+ calls per day) Explain the recovery process clearly and answer their questions Close the case and schedule the client's signing appointment Keep case notes up to date in our system Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch and two short paid breaks Full time, long term Pay: Base pay of $500 USD per month Commission on every case you close Weekly performance bonuses Overtime available for top performers Requirements: You live in the Dominican Republic Fluent spoken English (all calls are with U.S. clients); Spanish is a plus Your own computer, headset and stable internet connection Basic computer and internet skills Call center, sales or collections experience is a plus Training: one week, Monday to Friday. The next group starts October 19, 2026. To apply: start your proposal with the word "Florida", tell us about your phone or sales experience, and attach a one-minute voice recording introducing yourself in English.
Project ID: 40748598
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5 freelancers are bidding on average $460 USD for this job

Florida I have reviewed your bid request for call center agent and I am very interested in your project. I was trained overseas and have an extensive customer service record so contact me so we can discuss further or begin. I work in milestones and the "payment for time" option. If payment is by milestones, then the milestones are 50% payment once the initial work/draft is done and the remaining can be paid if/when revisions are needed and completed. Bonuses welcomed and much appreciated. I've done many jobs on freelancer.com and hope for many with you and if nothing else add me to your coder list and notify me of your future jobs. Thanks.
$500 USD in 8 days
4.9
4.9

Florida Hello dear client, I would love to be considered for the Phone Agent position. I am based in Kenya and have experience in outbound calling, lead generation, appointment setting, follow-ups, lead qualification, and handling objections professionally. I am comfortable making high-volume calls, speaking with U.S. prospects, explaining information clearly, answering questions, and guiding interested clients toward the next step. I am also organized with CRM updates, case notes, follow-ups, and appointment scheduling. I am confident working independently, following scripts and procedures, and maintaining a professional and conversational tone throughout calls. I am also comfortable working full-time during U.S. business hours. I understand the position is advertised specifically for applicants in the Dominican Republic, so I would be happy to know whether you would consider a strong remote candidate based in Kenya. I can provide the requested one-minute English voice recording. Best regards, Ruth Akinyi
$500 USD in 7 days
1.7
1.7

Hello, I am Mohammad Musaif, an MBA graduate with 2+ years of experience as a Customer Support Associate at Tech Mahindra, Hyderabad, handling customer calls and multilingual transcription work. I speak fluent English, Hindi, Marathi and Urdu, and I am calm, patient and a good listener, even in difficult conversations. I have a stable setup to work from home and can start immediately. I would be happy to do a short trial call or sample task to show my quality. Please message me and I will respond quickly. Thank you, Mohammad Musaif
$500 USD in 7 days
0.0
0.0

Florida Hi there, I’ve read your brief and I can help you with your bilingual call center needs. I have extensive experience in sales and customer service, making outbound calls to clients, and I understand the importance of clear communication in recovery processes. For your project, I’d recommend implementing a structured script to ensure consistency and effectiveness in every call. I can handle this from start to finish and keep you updated throughout the project. I can also show you relevant examples of similar work before we begin. Send me a message and I’ll explain exactly how I’d approach your project. IF YOU ARE NOT HAPPY YOU DON'T PAY! Kind regards, Shain WWD Digital Solutions
$300 USD in 7 days
0.0
0.0

Hello Tomas, Thank you for sharing this opportunity. While I’m not looking for a full-time call center position, I would be interested in supporting your team on a project-based or ongoing basis with English-Spanish legal and business support. I' m a Dominican attorney with experience in legal research, contract and document drafting, document review, client communication, and English-Spanish legal translation. Given your work with legal processes and U.S. clients, I believe my background could be a valuable addition to your team. I would be happy to assist with: • English-Spanish legal and business document translation • Document review and preparation • Legal research and administrative legal support • Client-facing written communication • Other remote support related to your case management process If your team has a need for this type of support, I would be glad to discuss your needs and how I could contribute on a freelance or ongoing basis. Best regards, Xavieri Medrano
$500 USD in 7 days
0.0
0.0

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