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I'm seeking a reliable virtual assistant to manage inbound calls and schedule appointments for home service leads. Your work will support local businesses like roofers, plumbers, and cleaners. Key Responsibilities: • Answering calls in English (VOIP provided) • Following a script to ask basic questions • Booking leads into Google Calendar or GoHighLevel • Logging call notes in our CRM Requirements: • Strong spoken English • Availability during U.S. hours (EST or CST preferred) • Friendly, patient, and dependable on the phone Compensation: $500-$700/month full-time, or $150-$250 per client part-time. Bonus for experience with lead generation, GoHighLevel, or call centers. Please include a short voice sample or video intro if available.
Project ID: 39589204
96 proposals
Remote project
Active 9 mos ago
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96 freelancers are bidding on average $473 USD for this job

Hello Dear Client, As a proffesional virtual assistant with vast experience in appointment setting i am perfect for this position. I can aswer phone calls, do cold calling while following the script, book leads and accurately input data in the CRM. I have excellent communication skills and i am available during us hours. I am proffesional ,patient, reliable and friendly to ensure 100% customer satisfaction. Kindly send me a text for further discussion. Regards, Purity
$700 USD in 30 days
8.3
8.3

Good day, I came across your project and would love to assist! With 8 years of experience in virtual assistance, accurate data entry, and detailed internet research, I’m confident I can deliver exactly what you need—on time and with great attention to detail. Here’s what I can offer: Fast and accurate data entry (Excel, Google Sheets, CRM, etc.) Ecommerce (Shopify, eBay, WooCommerce, Wix, Amazon) Thorough internet and market research Email management, scheduling, and admin support 100% confidentiality and professionalism Daily progress updates and clear communication Why choose me? Proven track record with 400+ successfully completed projects 4.9 Overall rating, 373 Positive reviews Reliable, detail-oriented, and deadline-driven Flexible with time zones and available for long-term work Let’s talk about how I can help your project succeed. I’m ready to get started right away! Looking forward to working with you. Best regards, Sonny Al Dave
$500 USD in 20 days
7.4
7.4

Hello, I am Jonie Ann Morales, I'm from the Philippines, and I am an undergrad student at the University of Mindanao with a bachelor course in Hotel Restaurant Management, My previous job was I am an Operation Manager at RJM trucking, In which I have experience for almost for 2 years and I have experience in Virtual Assistant for almost a year at Reliable Home Care as a Scheduling Coordinator. I have experience in Data Entry, Answering phone calls, Scheduling meetings, Assisting visitors, and carrying out administrative duties like encoding, filing documents, billing, and scanning. Professional communication via phone calls and email. I have Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, Google spreadsheet, and canva editing. Best Regards, Jonie
$500 USD in 7 days
7.1
7.1

Hello Dear, With 15+ years of experience in virtual assistance and client-facing roles, I’m well-prepared to manage your inbound calls and appointment scheduling with professionalism and warmth. I specialize in supporting home service businesses like roofers, plumbers, and cleaners—ensuring every call is answered clearly, calmly, and with purpose. Why choose us? We offer reliable availability during U.S. hours, fluent English communication, and experience with GoHighLevel, Google Calendar, and CRM systems. We're trained to follow scripts precisely and record accurate call notes to maximize lead conversion and scheduling efficiency. You’ll gain a dependable voice for your business—friendly, patient, and always on point. Thank You
$500 USD in 7 days
6.6
6.6

Hello, I appreciate the opportunity to assist with call management and appointment scheduling for your home service leads. I understand the importance of supporting local businesses like roofers, plumbers, and cleaners by managing their inbound calls and booking appointments efficiently. My strong spoken English and friendly demeanor will ensure that every caller feels valued and informed. I will follow your provided script carefully to gather necessary information and log all call notes into your CRM accurately. Additionally, my availability during U.S. hours aligns perfectly with your needs, allowing for seamless communication. I am excited about the possibility of contributing to your business's success and building strong relationships with your clients. What specific tools and systems do you currently use for call logging and appointment management? Thanks, Muhammad Awais
$750 USD in 14 days
6.2
6.2

Hi there! I'm Burhanuddin and I'm very interested in joining your team as a Virtual Assistant. With my strong spoken English, I can ensure smooth communication between you and your potential clients. Not only am I patient and dependable, but also skilled in executing tasks just like logging call notes and booking leads. My experience in data entry and my SPECIALIST IN EXCEL further equip me for this role.
$250 USD in 7 days
5.9
5.9

⭐⭐⭐⭐⭐ Hello Valuable Client, CnELIndia, led by Raman Ladhani, is well-equipped to meet your project needs with a dedicated team experienced in inbound call management and appointment setting for service-based businesses. Our trained virtual assistants are fluent in English, work U.S. EST/CST hours, and excel in phone communication with a patient and friendly demeanor. We’ll assign VAs skilled in using GoHighLevel and Google Calendar for efficient scheduling and accurate CRM note logging. Calls will follow your script to ensure consistency and quality. We bring prior experience supporting roofers, cleaners, and similar trades, enhancing our understanding of your leads’ needs. We propose starting with a dedicated full-time VA or a part-time model based on your client load, scaling as needed. Our team is dependable, performance-monitored, and quick to adapt to your processes. Voice samples can be shared upon request. Looking forward to helping your business grow.
$500 USD in 7 days
5.8
5.8

I've successfully managed high-volume call centers using cloud-based VoIP systems and appointment scheduling software, significantly improving efficiency for a similar client by 25%. My experience includes implementing robust call routing protocols, CRM integration, and detailed call logging. My approach involves a three-stage process: 1) Initial setup—integrating your existing systems with a chosen VoIP platform and scheduling software (e.g., Calendly, Acuity) ensuring seamless data flow and custom call routing; 2) Training—thorough onboarding to master your specific workflows and communication preferences; 3) Ongoing optimization—continuous monitoring, analytics review, and system refinement to boost efficiency and enhance client satisfaction. I'll utilize CRM integrations for optimal data management. Ready to optimize your call handling and appointment scheduling? Could you share details about your current system and desired call volume to ensure I create a tailored, high-performing solution?
$601.46 USD in 21 days
4.8
4.8

Hi there, I'm an experienced virtual assistant with strong English communication skills and a friendly, dependable phone presence. I'm available during U.S. business hours (EST/CST) and have experience handling inbound calls, scheduling appointments, and logging detailed notes into CRMs like GoHighLevel and Google Calendar. I'm comfortable following scripts and know the importance of being patient and professional on every call. I can support your home service clients—like roofers, cleaners, and plumbers—with high-quality lead handling and appointment setting. I can do full time with you! Voice sample i'll share when you open the chat. Looking forward to work with you! Thanks & Regards Mussadiq Hussain
$500 USD in 7 days
4.7
4.7

With my five years of experience as a Virtual Administrative Assistant and Customer Support Representative, I am confident in my ability to excel in your virtual assistant role. My work has involved managing inbound calls, skillfully navigating customer inquiries, and scheduling appointments - components that are directly applicable to your project description. I am competent in working with VOIP systems, script adherence, and have familiarity with Google Calendar for efficient appointment bookings. I leverage strong interpersonal skills to ensure callers feel heard, valued and understood. My track record demonstrates my timeliness in logging accurate data on CRM platforms to provide valuable intel for the team. Additionally, my expertise in Microsoft Word, Excel, Powerpoint and G Suite further contribute to my proficiency in data entry. My commitment to maintaining strong communication lines aligns with the essence of any successful virtual collaboration. I am passionate about offering exemplary service to support local businesses like yours thrive. At $500 per month full-time or $150 per client part-time, you are assured of top-notch support at cost-effective rates. Let's schedule a call so we can further discuss how I can add value to your business!
$500 USD in 7 days
4.1
4.1

As a skilled and accomplished Virtual Assistant, I have demonstrated my ability to handle a wide range of tasks in various settings. From customer service to lead generation and appointment setting, I have honed my skills to ensure I am dependable, efficient and can provide optimal support from start to finish. Although my profound experience includes a vital component of your project- working as an Apartment Setter & Call Center agent - this allows me to approach each call confidently and effectively, following outlined scripts and logging pertinent data accordingly. I am fluent in spoken English and operate on U.S hours, making it seamless for me to answer phone calls and correspond with your clients during EST or CST periods. My extensive experience in the installation and implementation of CRM systems guarantees that your valuable client information will be recorded accurately for easy future references. In conclusion, what separates me from others is not just the robust skill set but also an unwavering commitment to my work. It's not just about checking off boxes or responding to calls; it's about delivering tangible results through careful note-taking, strategic decision-making, and anticipating potential hurdles. By partnering with me, Sidra, you entrust your virtual assistant needs to someone who combines efficiency with humanity - a skill that is irreplaceable when it comes to appointment scheduling and dealing with clients.
$500 USD in 7 days
4.0
4.0

Hello, With over 7 years of experience in Data Entry and Customer Support, I have the skills necessary to excel in managing inbound calls and scheduling appointments for home service leads. I have carefully reviewed the project requirements and am confident in my ability to fulfill the responsibilities outlined. To efficiently handle incoming calls, I will utilize a VOIP system to answer calls in English, follow a script to gather necessary information, and schedule appointments using Google Calendar or GoHighLevel. Additionally, I will diligently log call notes in the CRM to ensure seamless communication and record-keeping. I am fluent in English, available during U.S. hours, and possess a friendly and patient demeanor essential for effective phone communication. My experience in customer support equips me to handle inquiries professionally and efficiently. I would appreciate the opportunity to discuss this project further with you. Please feel free to connect with me in chat to explore how I can contribute to the success of your business. Best regards.
$275 USD in 7 days
4.3
4.3

Hi there, Thanks for the detailed post—I’d be happy to support your home service clients by handling calls and booking appointments. I’m Victor, a dependable virtual assistant with strong spoken English and a calm, friendly phone presence ( https://www.freelancer.com/u/victorb8?review_context_id=38487440&review_type=project&frm=victorb8&sb=t). I’m comfortable using scripts, logging notes in CRMs, and scheduling via Google Calendar or GoHighLevel. I’m available during U.S. hours and understand the importance of making a great first impression for local businesses. When given a task, I perform accurately and timely—and I’d be glad to provide a short voice sample if needed. Thanks, Victor
$700 USD in 7 days
3.5
3.5

With robust experience as a virtual assistant, I am keen to employ my varied skill set in managing your inbound calls and scheduling appointments to bolster your home service leads. My adeptness with CRM systems, including Google Calendar and GoHighLevel, will ensure seamless logging of call notes and polished organization of leads. As an individual fluent in English with a strong spoken proficiency, I pride myself on my multi-tasking abilities and maintaining the highest level of professionalism during phone interactions. Throughout my career, I have led successful lead generation efforts and provided exemplary customer support. Importantly, what separates me from other virtual assistants is my passion for sales. I don't just collect contacts; I start conversations that convert into meaningful relationships. I tailor my approach to be diligent yet persuasive while booking appointments – a focus deepened by my familiarity with cold calling and outreach techniques. In summary, hiring me means securing a versatile virtual assistant proficient in all aspects pertinent to your project description. From efficient handling of calls using provided VOIP essentiallly aiding your friendly local businesses like roofers, plumbers and cleaners through complete CRM management to refining operations with skills like data entry, you can truly rest easy knowing your business is progressing seamlessly.
$500 USD in 7 days
2.2
2.2

As an experienced engineer with a wide array of skills, including Virtual Assistant responsibilities, I believe I am uniquely qualified for your project. Not only am I exceptionally fluent in spoken English and have the availability to work during U.S hours, but my previous career exposed me to managing large volumes of data and juggling multiple tasks at once- skills that would be invaluable in calendar management and call logging. Additionally, my diverse experience allows me to bring a fresh perspective to this role. Throughout my career I've successfully managed projects, mitigated risks and optimized processes which I believe are all key skills for increasing efficiency in any role, including call management. Moreover, my reusable skill sets in Microsoft Excel,PPT and Word could positively contribute towards data analysis reporting and generate project status reports etc. Finally, as a potential long-term partner,I embrace open communication and transparency . My multi-tiered professional experience provides me the ability to adapt to changing needs and ensures that I'll navigate client requests proficiently while maintaining top-quality work throughout my tenure. Give me a chance to showcase my skills and I promise you'll be satisfied with the results. Let's build something great together!
$333 USD in 7 days
2.3
2.3

I am a perfect fit for your project. I understand the need for a reliable virtual assistant to manage inbound calls and schedule appointments for home service leads. With experience in call management, customer service, and CRM systems, I can ensure seamless handling of calls and appointment scheduling for roofers, plumbers, and cleaners. While I am new to freelancer.com, I have extensive experience in providing virtual assistance off-site. I am proficient in English, available during U.S. hours, and have a friendly and patient phone demeanor. I would love to chat more about your project! Regards, Keenan
$400 USD in 14 days
1.0
1.0

With my extensive experience in call center management, data entry, and customer support, I am confident that I would be the ideal fit for your project. I am a native English speaker, have a strong command over the language, and excel in communicating with customers. answering calls, conduct basic questioning as per script, schedule appointments, and update documents aligns perfectly with my skill set.I understand the importance of maintaining high standards of service in the service industry and have a proven track record of delivering quality work without compromising on deadlines. My ability to multitask paired with my sharp problem-solving skills will ensure efficient call management - leaving you with more time to focus on your core business operations. I can work across different time zones and assure you of my unfailing availability throughout the U.S. hours (EST/CST) maximizing lead conversions, and boosting your efficiency. Let's discuss further on how we can grow your business together- reach out to me anytime.
$500 USD in 7 days
0.8
0.8

WordPress Web design (CSS+HTML). Content writer and translator. MS office Excel and MS Word. Virtual Assistance. Web search. Data Processing. Designing banners and logos. Creative writing.
$250 USD in 3 days
1.0
1.0

Hi there, I’m excited to support your mission in helping local service businesses grow! With a clear, friendly phone presence and a calm, dependable attitude, I’d be a great fit for managing inbound calls and booking appointments efficiently. ✔ I speak fluent English with a neutral accent — clear, warm, and easy to understand. ✔ I’m familiar with tools like Google Calendar and CRMs, and I’m quick to learn new platforms like GoHighLevel. ✔ I follow scripts confidently, log detailed call notes, and ensure every lead feels heard and taken care of. ✔ I’m fully available during U.S. hours (EST/CST) — and I’m ready for a full-time position. Quick question for you: Is there a preferred CRM you’re using (other than GoHighLevel), and how many inbound calls should I expect daily per client? I’ll be happy to share a voice recording or quick video intro — just let me know your preferred format or platform. Looking forward to supporting your growing team! Warm regards, Sourav Mukherjee
$550 USD in 30 days
1.0
1.0

This is exactly the kind of project I was built for. I understand the importance of clean and seamless communication for managing inbound calls and scheduling appointments for home service leads. While I am new to freelancer.com, I have tons of experience and have done other projects off site. I possess the necessary skills to excel in this role, including strong spoken English, availability during U.S. hours, and a friendly demeanor. Let me know if you're ready to work with someone who doesn't miss. Regards, Chris Mouton
$400 USD in 7 days
0.0
0.0

Chicopee, United States
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