
Closed
Posted
[The Administrator removed this message for encouraging communication outside Freelancer.com. which breaches our Terms and Conditions.] Our rapidly growing IT services firm needs an experienced Technical Operations Manager who can immediately take charge of our day-to-day technical backbone and guide the team toward higher efficiency and reliability. You will concentrate on three core fronts: • Infrastructure management – keep all production and internal environments stable, scalable, and documented. • Team coordination – align engineers and support staff around clear priorities, stand-ups, and SLA-driven workflows. • Process optimization – map existing procedures, spot bottlenecks, then streamline through automation and best-practice playbooks. For this role, I’m specifically looking for someone who already brings: • Hands-on experience with cloud services (multi-provider exposure is a plus). • A recognised project management certification that demonstrates structured delivery skills. • Proven track record in IT security management, ensuring compliance and proactive risk mitigation. Success will be measured by reduced incident counts, faster release cycles, and consistently met SLAs across the board. If you thrive on keeping complex systems running smoothly while empowering the people behind them, I’d love to review your proposal and discuss how you would approach the first 90-day roadmap.
Project ID: 40544941
11 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
11 freelancers are bidding on average ₹2,591 INR/hour for this job

Hello, I am very interested in this opportunity. With 19+ years of experience in IT Delivery, Technical Operations, Program Management, and Digital Transformation, I have successfully led global teams, managed enterprise platforms, and driven operational excellence for large organizations. My experience aligns closely with your requirements: • End-to-end technical operations and infrastructure governance • Cloud-based enterprise environments (AWS) and release management • Team leadership, SLA management, incident resolution, and service delivery • Process optimization through automation, governance, and best practices • Risk management, security compliance, and executive stakeholder communication • Agile, Scrum, AWS, and Project Management certified **My first 90 days would focus on:** * Assessing infrastructure, operations, SLAs, and security posture. * Standardizing processes, improving monitoring, documentation, and automation. * Reducing recurring incidents, improving release efficiency, and establishing measurable operational KPIs. I am a results-oriented leader who believes in building reliable operations, empowering teams, and continuously improving service quality while aligning technology with business goals. I am available to start immediately and would welcome the opportunity to discuss how I can contribute to your organization. Thank you for your consideration. Regards, Rajat Chakraborty
₹1,875 INR in 40 days
1.8
1.8

As an Advanced Web Developer with extensive full-stack expertise, I am well-versed with the needs and complexities of managing crucial IT operations. My years in the industry have granted me hands-on experience with cloud services, multi-provider management, project delivery skills showcased through a recognized project management certification, and a satisfactory track record in IT security management. Collectively, these skills make me an ideal fit for your Technical Operations Manager role. What truly sets me apart is my proficiency in Python automation and utilizing tools like N8N and Zapier for automation, integrations, and process optimizations. I believe my experience with these instruments lend themselves directly to your desired outcomes of reducing incident counts, accelerating release cycles, and ensuring SLA adherence. Furthermore, my adeptness in using GoHighLevel (GHL) could be instrumental in building CRM systems or sales funnels to enhance operational effectiveness.
₹1,875 INR in 40 days
0.0
0.0

I will ensure clean code, fast performance, easy navigation, and reliable functionality. The project will be delivered on time with proper testing, documentation, and post-delivery support. I am also available for future enhancements and maintenance if required. I look forward to discussing your requirements and providing the best solution for your business.
₹1,875 INR in 40 days
0.0
0.0

Hello, I am a Python Developer and M.Sc. Data Science student with experience in AI, FastAPI, SQL, Git, Linux, and automation. I have worked on backend development and AI projects and enjoy solving technical problems. I understand the importance of reliability, documentation, and communication. I am a quick learner, dedicated to delivering quality work, and available for part-time work while maintaining timely updates. I would be happy to discuss your requirements and learn more about the project. Thank you for your time and consideration. Regards, Manish Gupta
₹1,300 INR in 20 days
0.0
0.0

Hello, I am excited to apply for your Technical Support opportunity. I have a strong technical background in software development, troubleshooting, and customer-focused problem solving. I am confident in my ability to provide reliable support while ensuring a positive experience for your users. My skills include: * Technical troubleshooting and issue resolution * Website and application support * Basic understanding of networking and cybersecurity * Excellent communication and customer service * Fast learner with the ability to adapt to new tools and technologies I understand the importance of responding quickly to technical issues, diagnosing problems accurately, and keeping customers informed throughout the resolution process. I am committed to providing timely, professional, and effective support. If selected, I will: * Respond promptly to customer inquiries and technical issues. * Diagnose and resolve software and application-related problems. * Document issues and solutions for future reference. * Work closely with your team to improve support processes and customer satisfaction. * Ensure every customer receives clear, friendly, and efficient assistance. I am dedicated, detail-oriented, and eager to contribute to your team. I would welcome the opportunity to discuss how my skills and enthusiasm can support your business. Thank you for your time and consideration. I look forward to working with you. Best regards, Adil Zaheer
₹1,875 INR in 40 days
0.0
0.0

As an accomplished multitasker and strategic thinker with a strong IT background, project management, and a love for automation, I believe I can make the biggest impact on your business as your new IT Technical Operations Manager. Over the years, I've honed my skills in automating complex processes, like the ones you're facing, to ensure smooth operations and heightened efficiency. My experience with GitLab CI, Jenkins, Docker, Kubernetes(AKS/EKS/GKE), Pulumi zero-downtime deployment and SRE methodologies align perfectly with your need to reduce incident counts and meet SLAs consistently. When it comes to the vital aspect of infrastructure management encompassing cloud services (AWS/Azure/GCP), my extensive knowledge can instantly provide stability, scalability and documentation that's crucial for your firm's expansion. Not only will I bring my distinguished qualifications in API/Microservices and IaC(Terraform/Ansible/Pulumi) to enhance your infrastructure management but also incorporate my experience with AWS/Azure/GCP that will enable me to deliver more value in this role. Additionally, my ability to detect bottlenecks within processes through effective mapping and streamline them will result in faster release cycles and overall process optimization.
₹1,875 INR in 40 days
3.0
3.0

Hello, I am interested in this project and believe I can assist you. Could you please share more details about the project, your requirements, and the expected deliverables? I would be happy to discuss them further and see how I can help. Looking forward to your response. Thank you.
₹1,250 INR in 40 days
0.0
0.0

# Ready to allocate the developer from Pune-based # Hi there, This is Shree from Kyyba. We are happy to allocate a Pune-based developer. Our certified lead will take care of your current application and gives you the complete 90-day roadmap. Infrastructure Management: We will assess the current cloud environment, standardize infrastructure using Infrastructure-as-Code (Terraform/CloudFormation), implement proactive monitoring, automated backups, disaster recovery, capacity planning, and performance tuning. Experience spans AWS, Azure, Microsoft 365, Kubernetes, Docker, and hybrid cloud environments, ensuring high availability and operational resilience. Team Coordination: We will implement Agile/Scrum practices with structured sprint planning, daily stand-ups, SLA-driven ticket management, Jira/ServiceNow workflows, KPI dashboards, and clear escalation procedures. Regular stakeholder reporting and documentation will ensure transparency across engineering and support teams. Relevant Experience: Managed enterprise cloud infrastructure across AWS and Azure. Led DevOps and CI/CD implementations for production environments. Delivered ITSM transformations using Jira and ServiceNow. Implemented security governance, disaster recovery, and compliance frameworks. Coordinated cross-functional engineering teams supporting global enterprise applications. Thanks Shree Kyyba.
₹2,777.78 INR in 40 days
0.0
0.0

Hi, This role aligns well with my interest in structured operations, process-driven execution, and improving technical efficiency across teams. I have experience working in environments where stability, clear coordination, and well-documented processes are critical. I’m comfortable working with cross-functional teams, prioritizing tasks based on urgency and impact, and ensuring smooth day-to-day execution. I also understand the importance of strong infrastructure reliability, clear workflows, and continuous process improvement—especially in fast-growing IT setups where scaling and efficiency matter equally. I’d be interested in learning more about your current stack and challenges, and discussing how I can contribute to improving stability, reducing bottlenecks, and strengthening operational delivery over a 90-day roadmap. Looking forward to your response. Thanks.
₹2,300 INR in 40 days
0.0
0.0

Pune, India
Payment method verified
Member since Aug 13, 2022
min ₹2500 INR / hour
₹100-400 INR / hour
₹1250-2500 INR / hour
₹750-1250 INR / hour
₹750-1250 INR / hour
₹37500-75000 INR
₹1500-12500 INR
$10-30 USD
£10-120 GBP
₹12500-37500 INR
€1500-3000 EUR
₹1250-2500 INR / hour
$250-500 USD
€8-30 EUR
$750-1500 USD
€750-1500 EUR
$30-250 USD
$250-300 AUD
$30-250 USD
$15-25 USD / hour
$25-50 USD / hour
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
£1500-3000 GBP