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PROJECT ADMIN DM INSTAGRAM Nama Wahyu Rahmat Dani Posisi yang Dilamar Admin Instagram / Customer Service Online Deskripsi Project Project ini bertujuan untuk memberikan pelayanan kepada pelanggan melalui Direct Message (DM) Instagram dengan cepat, ramah, dan profesional. Tugas utama meliputi menjawab pertanyaan pelanggan, memberikan informasi produk, membantu proses pemesanan, serta menangani keluhan pelanggan. Tugas yang Dikerjakan 1. Membalas DM pelanggan dengan sopan dan cepat. 2. Memberikan informasi produk, harga, dan promo. 3. Membantu pelanggan dalam proses pemesanan. 4. Menjawab pertanyaan yang sering diajukan (FAQ). 5. Mencatat pesan atau pesanan pelanggan. 6. Menjaga komunikasi yang baik dengan pelanggan. Contoh Balasan DM Pertanyaan Harga Pelanggan: "Halo, berapa harga produk ini?" Admin: "Halo Kak, terima kasih sudah menghubungi kami. Harga produk tersebut Rp50.000. Jika ada pertanyaan lain, silakan tanyakan ya Kak." Pertanyaan Stok Pelanggan: "Apakah stok masih tersedia?" Admin: "Halo Kak, untuk saat ini stok masih tersedia. Jika ingin melakukan pemesanan, kami siap membantu." Keluhan Pelanggan Pelanggan: "Pesanan saya belum sampai." Admin: "Mohon maaf atas ketidaknyamanannya, Kak. Bisa kirimkan nomor pesanan agar kami bantu cek status pengirimannya?" Keahlian yang Digunakan - Komunikasi yang baik - Pelayanan pelanggan - Manajemen waktu - Penggunaan Instagram - Ketelitian dan tanggung jawab Hasil yang Diharapkan Memberikan pengalaman pelayanan yang baik kepada pelanggan sehingga meningkatkan kepuasan dan kepercayaan terhadap bisnis.
Project ID: 40486314
43 proposals
Remote project
Active 2 days ago
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43 freelancers are bidding on average $19 USD/hour for this job

Most freelancers will focus on features, but the key to success in your Instagram DM Admin project lies in building trust and satisfaction. Your biggest risk here probably isn’t development; it’s customer retention. By ensuring quick, friendly, and professional responses, you can turn inquiries into conversions and complaints into loyalty. My approach involves not just answering queries but also proactively engaging customers, providing personalized assistance, and maintaining a positive brand image. Leveraging strong communication skills, time management, and Instagram proficiency, I aim to enhance user experience, drive repeat business, and foster brand advocacy. Let's discuss how we can elevate your customer service through Instagram DMs without missing a beat.
$18 USD in 7 days
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1.6

Hello Wahyu Rahmat Dani, I understand that you are looking for an Admin Instagram/Customer Service Online expert to enhance customer interactions through Direct Messages. Your goal of providing quick, friendly, and professional service is crucial in building strong customer relationships. With over 12 years of experience in full-stack development and automation, I have honed my skills in effective communication and customer service. I am well-versed in utilizing platforms like Firebase for real-time messaging and can leverage tools such as Appium or Selenium for testing automated responses if needed. Your outlined tasks resonate with my expertise, particularly in managing FAQs and addressing customer concerns promptly. A seamless communication process will not only elevate customer satisfaction but also foster trust towards your business. How do you plan to measure the success of the customer interactions on Instagram? Looking forward to your response! Best regards, [Your Name]
$25 USD in 7 days
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PROPOSAL PENAWARAN JASA Halo Kak Wahyu, Perkenalkan, saya Amelia. Saya tertarik untuk membantu project sebagai Admin Instagram / Customer Service Online. Saya memiliki pengalaman dalam bidang operasional dan customer handling, serta terbiasa berkomunikasi dengan pelanggan secara profesional dan responsif. Saya mampu membalas DM dengan cepat, memberikan informasi produk secara jelas, membantu proses pemesanan, serta menangani pertanyaan maupun keluhan pelanggan dengan baik. Keahlian yang saya miliki: • Customer Service & Customer Handling • Administrasi dan pencatatan data • Komunikasi yang baik dan ramah • Pengelolaan Instagram dan media sosial • Teliti, bertanggung jawab, dan mampu bekerja sesuai target Saya siap membantu menjaga kualitas pelayanan pelanggan sehingga dapat meningkatkan kepuasan dan kepercayaan terhadap bisnis yang dijalankan. Terima kasih atas waktu dan perhatiannya. Saya berharap dapat bekerja sama dalam project ini. Hormat saya, Amelia
$20 USD in 40 days
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Halo Kak, Saya tertarik dengan project ini karena cukup sesuai dengan pengalaman saya di bidang administrasi dan virtual assistant. Saya terbiasa bekerja secara online, membalas pesan, mengelola data, dan membantu berbagai kebutuhan administrasi. Saya juga aktif menggunakan Instagram sehingga sudah familiar dengan fitur DM dan cara berkomunikasi dengan pelanggan. Saya orang yang responsif, sabar menghadapi pertanyaan berulang, dan cukup teliti dalam mencatat pesanan atau informasi penting. Jika diberikan kesempatan, saya akan berusaha memberikan pelayanan yang ramah dan membuat pelanggan merasa nyaman saat berinteraksi dengan akun bisnis Kakak. Terima kasih, saya siap belajar dan mulai bekerja apabila dibutuhkan.
$15 USD in 40 days
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Hi, I'm interested in this Instagram DM Admin role and I believe my background is a strong fit. I have hands-on experience in customer service handling inquiries, complaints, and order assistance daily. Currently, as an Account Manager, I manage multiple client relationships and ensure smooth, professional communication at all times — skills that translate directly into managing DM interactions. What I bring: • Experience in customer-facing communication • Handling FAQs, orders, and complaints professionally • Strong attention to detail in recording customer data • Account management mindset — every customer is a relationship worth building I'm ready to start immediately and open to discussing your workflow and expectations. Best regards, Putra Aldina Saleh
$20 USD in 40 days
0.0
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Halo saya tertarik membantu mengelola akun Instagram Anda. Saya dapat cepat membalas komentar dan pesan, menjadwalkan postingan, serta menjaga interaksi dengan pelanggan untuk meningkatkan kepuasan dan kepercayaan terhadap bisnis. Saya responsif, mudah beradaptasi, dan berkomitmen memberikan hasil terbaik. Saya siap bekerja sesuai target dan berdiskusi lebih lanjut mengenai hal ini. Terima kasih
$15 USD in 40 days
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I have extensive experience in English, including speaking, listening, and writing, with a C1 level. I also have a good background in customer service, communication, and problem-solving.
$18 USD in 96 days
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Hello, I am interested in this Instagram Admin project. I have experience handling customer communication, administrative tasks, and responding to inquiries in a professional and friendly manner. I am familiar with Instagram, customer service, and managing customer questions regarding products, orders, and promotions. I am detail-oriented, responsive, and committed to providing excellent customer support. I can communicate clearly, handle customer concerns patiently, and ensure that every customer receives a positive experience. Thank you for your time and consideration. I look forward to the opportunity to work with you. Best regards, Muthia
$15 USD in 15 days
0.0
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Bonjour, Je suis intéressée par votre projet de service client sur Instagram. J’ai de l’expérience en service à la clientèle, en communication avec les clients, en prise de messages et en suivi administratif. Je suis une personne sérieuse, polie, fiable, organisée et attentive aux détails. Je peux répondre aux messages directs de façon professionnelle, donner les informations sur les produits, aider les clients dans leurs questions, transmettre les demandes importantes et gérer les suivis avec respect et rapidité. Je suis aussi à l’aise avec les réseaux sociaux et je comprends l’importance d’une réponse claire, courtoise et rapide pour garder la confiance des clients. Je suis disponible pour commencer par quelques heures par semaine afin de bien suivre vos consignes et offrir un service de qualité. Merci beaucoup.
$20 USD in 5 days
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Hi, I am interested in this Project Admin opportunity. I have strong communication, coordination, and organizational skills, along with experience handling documentation, stakeholder interactions, and administrative tasks. I am reliable, detail-oriented, and can efficiently manage assigned responsibilities. I would be happy to discuss the project requirements further. Looking forward to hearing from you. Thank you.
$20 USD in 40 days
0.0
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Hello, I am interested in this Instagram Admin position. I have experience in customer service and administrative support from my previous role in the banking industry, where I regularly communicated with customers, handled inquiries, and ensured a positive customer experience. I understand the importance of responding to customer messages promptly, professionally, and with empathy. My goal is to help customers feel valued, build trust in the business, and contribute to overall customer satisfaction. I am detail-oriented, responsible, and committed to providing excellent service. I would be happy to support your Instagram account and assist your customers effectively. Thank you for your consideration. Best regards, Windie
$20 USD in 40 days
0.0
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I am a meticulous person, I am confident that with my meticulousness, I can be an Instagram DM admin who responds to customer chats well. I have good communication skills and good time management, l am sure I can reply to customer chats quickly.
$20 USD in 40 days
0.0
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Saya memiliki pengalam admin kredit, yang membuat saya memiliki skill komunikasi dan ketelitian yang tinggi.
$15 USD in 40 days
0.0
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Halo! Saya sangat tertarik dengan posisi Admin Instagram ini. Saya memiliki pengalaman dalam mengelola akun media sosial, membuat jadwal konten (content scheduling), membalas DM/komentar dengan ramah dan cepat, serta menganalisis engagement. Saya terbiasa menggunakan tools seperti Canva dan Meta Business Suite. Saya siap bekerja secara detail dan konsisten sesuai batas waktu 40 jam per minggu yang ditentukan untuk memastikan akun Anda berkembang pesat. Terima kasih!
$25 USD in 40 days
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Saya tertarik untuk membantu mengelola akun Instagram. Saya mampu membuat caption yang menarik, membalas pesan dan komentar dengan ramah, mengatur jadwal posting, serta menjaga interaksi dengan followers agar tetap aktif. Saya juga teliti, bertanggung jawab, dan dapat bekerja sesuai arahan. Saya siap belajar serta memberikan hasil terbaik untuk membantu perkembangan akun Instagram Anda. Terima kasih atas kesempatan yang diberikan.
$20 USD in 40 days
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Halo, Saya tertarik untuk mengerjakan proyek ini. Saya adalah freelancer yang teliti, bertanggung jawab, dan berkomitmen menyelesaikan pekerjaan tepat waktu. Saya dapat mengikuti instruksi dengan baik serta selalu berusaha memberikan hasil yang rapi dan sesuai kebutuhan. Saya memiliki kemampuan dalam desain menggunakan Canva, pengetikan, pencarian data di internet, dan pekerjaan administrasi sederhana. Saya siap belajar hal baru dan memberikan hasil terbaik untuk proyek ini. Terima kasih atas waktu dan kesempatannya. Saya berharap dapat bekerja sama dengan Anda. Hormat saya.
$20 USD in 40 days
0.0
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dengan pengalaman saya yang punya online shop sendiri saya akan memeberikan pelayanan terbaik kepada semua pelanggan
$20 USD in 40 days
0.0
0.0

Hi there! I've got the skills to provide quick, friendly, and professional customer service through Instagram DMs. I understand the importance of maintaining good communication with customers to ensure a seamless experience. Your project requires clean, professional, and user-friendly interactions with clients. I excel in effective communication, customer service, time management, Instagram usage, attention to detail, and responsibility. I'm the right person for this job because I am committed to delivering top-notch service, speedy responses, and a fast turnaround. I am available for a quick chat! Best Regards, Ty
$18 USD in 7 days
0.0
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I believe I am the best candidate for this project because I have experience managing brand and seller relationships, handling customer communication, and maintaining service quality. I am detail-oriented, responsive, and understand how to create professional and engaging interactions on social media. I am also familiar with organizing content, replying to audiences, monitoring account performance, and working consistently to help improve engagement and customer satisfaction.
$20 USD in 40 days
0.0
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I currently work in hotel reservations, where I assist guests with bookings, answer inquiries, follow up on potential customers, and help maximize occupancy through effective communication and customer service. This role has strengthened my sales, negotiation, and client relationship skills within the hospitality industry. I am comfortable communicating with customers, understanding their needs, and helping convert inquiries into confirmed bookings.
$20 USD in 40 days
0.0
0.0

madiun, Indonesia
Member since Jun 1, 2026
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