Choose at least one of the following areas in Managing Operations.
• Design of goods and services
• Managing quality
• Process and capacity design
• Human resources and job design
• Supply chain management
• Inventory management
Analyse Mayfield hospital in the selected area (s). Based on your analysis, you are expected to investigate in the hospital critically and make recommendations about how Jerry can improve its performance. You should show how performance will be improved in terms of performance indicators which are applicable in your selected area (s). Consider triple bottom line - described as the incorporation of economic, environmental and social factors as the three dimensions of sustainability in business practice - in your analysis.
Write down your findings in an individual essay in 2000 words. Your essay must be supported by enough pieces of evidence including academic resources (books and journal articles).
The essay will be assessed according to the following criteria:
Critical review of relevant Operation Management theories (30%)
Analytic discussion with relevant and similar example(s) and applying appropriate solutions of Operations Management (40%)
Conclusion and recommendation (20%)
Clarity of writing, essay structure, correct referencing (10%)
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