We are requiring a IVR credit card theatre ticket bookin system.
We need to give the caller options for choosing the show they want to watch, the date of the show, the time of the show and what type of ticket they require(child adult etc) linked to a database that can be updated by the customer. Once this has been selected to then go on and take payment by credit card. It would need to be able to be used by multiple customers. Ability to import ivr recordings for each stage. We have a credit card script wich is tested with our credit card provider which we can supply the script for.
Calls can arrive into the system either from one of our existing ivr's or direct.