£2-5 GBP / giờ
Title: Call Answering
- I am looking for a freelancer to handle my call answering needs.
- The project requires answering less than 10 calls per day during business hours. Ad hoc as calls come through, currently low volumes (2-3 per day) but, will increase.
- The ideal candidate should have experience in customer service and be able to provide excellent customer support.
- The calls to be answered will primarily be related to appointments and general customer service inquiries.
- The freelancer should be able to handle customer inquiries professionally and efficiently.
- Knowledge of the company's products and services is essential and will be provided.
- The freelancer should have strong communication skills and be able to provide accurate and timely information to customers.
- The project requires availability during business hours to ensure all calls are answered promptly.
- Experience in a similar role or industry is a plus.
- The freelancer should be able to handle customer complaints and resolve issues effectively.
- Attention to detail and a friendly demeanor are essential for this project.
- The ideal candidate should be able to maintain a positive and professional attitude at all times.
- Fluency in English is essential and multiple languages is a bonus, but not required.
- The project duration is expected to be ongoing, with the possibility of a long-term collaboration.
- Additional services likely to be added with a long-term collaboration are: Social Media Management, Competitor Analysis, Business Performance tracking, General Personal Assistant tasks.
ID dự án: #37507810
Về dự án
51 freelancer chào giá trung bình £4/giờ cho công việc này
this job requires problem solving skills, emotional control, and customer service skills. i used to be in that profession and have those skills. i hope i'm the right candidate for this job. Thanks.