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I need reliable, ongoing support to keep my courier company running smoothly each day. Your main focus will be three core areas, responding to customer inquiries, slotting collections and drop-offs into our calendar, and keeping all shipment records and invoices up to date. Expect to live inside Slack with me and the drivers; quick turnaround on messages there is essential. You’ll work comfortably with Microsoft Office for spreadsheets and basic docs, update client notes in our CRM, and move orders through our logistics management platform so drivers always have the latest route information. Deliverables I will review weekly: • Customer tickets closed and flagged issues escalated • Next-day delivery schedule confirmed in the system by 4 p.m. local time • Admin folder updated with signed PODs, invoices, and mileage logs If you’re organized, proactive, and already familiar with the tools above, I’d love to start with a short trial and grow the hours from there.
Project ID: 40423843
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5 freelancers are bidding on average $22 USD/hour for this job

Hello! I can help with handling your courier operations by managing customer inquiries, scheduling collections and drop-offs efficiently, and keeping shipment records and invoices updated. I’m comfortable working with Microsoft Office, CRM updates, and logistics platforms, ensuring your team always has the latest info. I can support daily quick responses in Slack to keep everything running smoothly. What logistics platform and CRM software are you currently using? Thanks,
$15 USD in 40 days
5.2
5.2

Hello, With nearly a decade of experience as a Senior Full Stack and DevOps Engineer, I'm adept at managing complex systems, designing meaningful workflows, and fostering efficiency. The crux of your project is keeping your courier company running smoothly, which resonates with the core of my skill set. As the mainstay of your operation, I can manage customer inquiries promptly and effectively using tools like Slack and CRMs. I have extensive hands-on experience with Microsoft Office, making me more than capable of efficiently handling spreadsheets and updating shipping records in real-time. My years in backend systems will ensure I become proficient in no time with your logistics management platform - reducing room for error and ensuring seamless operations between drivers and the office. The trust you place in a virtual assistant is only worthwhile if it's accompanied by reliability and proactiveness - qualities I place a strong emphasis on in delivering results. Additionally, I am experienced in working within clearly delineated deadlines to guarantee weekly review reports are prepared well ahead of scheduled meetings. By allowing me the opportunity to support your courier business, you are partnering with someone who won't just deliver data entry. You're engaging a professional who delves deep into systems to provide intelligent management strategies while continually focusing on long-term efficiency and scalability. Let's bui Thanks! Chibike
$50 USD in 18 days
0.0
0.0

Piscataway, United States
Member since Feb 2, 2026
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