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customer care for female job in NCR

Only Female can apply (18 to 25 years)

requirement of good communication in english and hindi

experiance - privious ecommerece customer care experiance

Job Responsibilities :

1. Answer general customer inquiries thought calls, chat, emails until inquiry is closed.

2. Vendor registration for uploading product and follow up

3. Investigate customer concerns about product depictions online, such as inaccurate images or product descriptions and making corrections as needed.

4. Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received.

5. Maintain customer service log, tracking all incoming inquiries and detailing out customer requests, product defects, shipping errors, etc.

6. Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising.

7. Work with Operations to address and resolve store issues.

Kĩ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng

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Về Bên Thuê:
( 19 nhận xét ) delhi, India

ID dự án: #20717944

6 freelancer đang chào giá trung bình ₹25141 cho công việc này


I have an experience working as an chat representative, call center rep and in back office as well. Currently working in one of the MNC. Posses 10 plus years of experience.

₹30000 INR trong 7 ngày
(0 Nhận xét)

assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. Relevant Skills Thêm

₹27777 INR trong 8 ngày
(0 Nhận xét)

hey I m sonali. I read ur project. I think I can do this project. I m very good in communication. I know Hindi English nd Punjabi languages. I can speak in three languages. I have some experience to solve the problems Thêm

₹12511 INR trong 10 ngày
(0 Nhận xét)

Hello; We are a company based in India providing a one-stop solution for all your business needs, We provide a wide variety of services, such as Call center services, Virtual Assistants and Back office solutions. We Thêm

₹25000 INR trong 20 ngày
(0 Nhận xét)

Please I really have good knowledge when it comes to customer service.

₹22222 INR trong 10 ngày
(0 Nhận xét)

Hello, I'm available to work as a customer representative. All the details will be provided once we connect. thanks!

₹33333 INR trong 15 ngày
(0 Nhận xét)