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Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

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MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking

• 5-10 years customer service experience in corporate business environment

• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.

• Preparing Statements of Advice.

• Preparing documentation for meetings.

• Lodging applications and preparing submissions for new business.

• Liaising with internal teams and colleagues to resolve problems and find solutions.

• Creating and maintaining client files.

• Liaising with financial institutions on behalf of clients.

• Giving technical support to clients on bespoke software, if they are using it at home.

• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.

• Assessing client budgets and creating financial plans.

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking

• Must have customer service experience

• High time management and organisational skills

• Has Microsoft office experience

• Excellent telephone manner

• Preferable experience in a similar position

• Must have administration experience

• A passion for great customer service

• Reception/administration experience

• Ability to time manage a variety of tasks

• High attention to detail

Kĩ năng: Chăm sóc khách hàng

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Về Bên Thuê:
( 2 nhận xét ) Highbury, Australia

ID dự án: #30931239

18 freelancer chào giá trung bình $5/giờ cho công việc này

mohamedBJ

Hi I am an expert in customer service and can start right away You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forw Thêm

$5 USD / giờ
(2 Nhận xét)
5.7
sodais

Hi, I am an experienced Customer Support representative, I have an experience for customer service for more than 5 years, I use to work in a firm where I use to take calls, emails and chats. I am very much familiar wi Thêm

$3 USD / giờ
(4 Nhận xét)
4.1
webdeveloper135

Hi! Having read through your job description, I am thrilled to be applying for this position as my 6 years of experienceand I’m currently looking for a job in customer support services I have 6 years of experience wo Thêm

$6 USD / giờ
(3 Nhận xét)
1.2
sudarakanish

I am W.F.P.A Sovis. I have 5 years of experience as a freelancer. Has 2 years experience as a virtual assistant. I have been doing all this work about 5 years experience . If I am selected to the above post I assure yo Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
mahtojahtihpej

Hey client ? I have read and understood your project. I have excellent skills that match it and i can deliver quality work free and in time. I believe you will be satisfied with my work. Kindly consider me. Thanks in a Thêm

$3 USD / giờ
(0 Nhận xét)
0.0
bharathsupriya12

Hey, Hope you are doing great!! There are two primary things that every accounting firm should take care of – a) Expansion of the business b) Delivering excellent customer service. These two elements are supposed to Thêm

$6 USD / giờ
(0 Nhận xét)
0.0
aapkaalokraj60

I read your project wrok and requirements. I have done MCÀ and I have 3 years of experience in customer service, MS office work... I fullfil your all required skills Regard Alok mandal

$3 USD / giờ
(0 Nhận xét)
0.0
rameshmeel852

Hello, I have read the discretion of your project and understood that you are looking for Customer service manager. I glad to inform you that I can do this project as per your requirement because I am a professional Thêm

$3 USD / giờ
(0 Nhận xét)
0.6
nomi34

Hi I have read your job description and come to know you are more in need of Agile Technical Project Manager. I have Master in Project Management and Have experience of project manager of more than 5 years. I exactly u Thêm

$10 USD / giờ
(0 Nhận xét)
0.0
(0 Nhận xét)
0.0
mustafamazhar171

Myself is energetic and having a good experience in customer service. I worked with so many nationalities and observed their nature.

$5 USD / giờ
(0 Nhận xét)
0.0
chotranigarima

I have a relevant experience in this profile, Which you are looking for. And if given an opportunity. I will give my 100℅

$5 USD / giờ
(0 Nhận xét)
0.0
Njatja

MY NAME IS SANJAYSINH...I NEED A MONEY...I AM COMPLETE YOUR WORK....I AM DAILY WORK IN DATA ENTRY,EXCEL,PDF, EDITING... THIS IS MY HOBBY....

$2 USD / giờ
(0 Nhận xét)
0.0
wajali000

Greetings! I have read your project details and I can effectively complete your project's tasks. I am an MBA and have more than 6 years of professional experience in sales and marketing. I am completely organized, re Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
hiralp133

Hello there, Here to inform you that I am having an experience of customer service manager for the 5 years including india and also UAE. I do have complete knowledge of customer handling and management. If you give me Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
(0 Nhận xét)
0.0
hemakhushalani

I am an Experienced and Certified individual in Customer Experience Management. I always keep a solution oriented approach toward any problem. My experience with customers has taught me that every customer is different Thêm

$6 USD / giờ
(0 Nhận xét)
0.0
Deepk1972

Hello and Good Morning, I understand your requirements and consider myself a perfect fit for this role. I come with over 18 years of experience in providing end to end bookkeeping, monthly/quarterly management accoun Thêm

$8 USD / giờ
(0 Nhận xét)
0.0