Đã Đóng

Customer Service Manager

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Responsibilities:

Supervise day-to-day operations in the customer service department.

Respond to customer service issues in a timely manner.

Create effective customer service procedures, policies, and standards.

Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.

Implement an effective customer loyalty program.

Maintain accurate records and document all customer service activities and discussions.

Assess service statistics and prepare detailed reports on your findings.

Hire and train new customer service agents.

Manage the approved budget of the customer service department.

Stay informed on the latest industry techniques and methods.

Requirements:

Bachelor’s degree in business administration or relevant field.

A minimum of 5 years of proven experience in a customer service position.

Proficiency in Microsoft Office and customer service software.

Outstanding written and verbal communication skills.

Good understanding of management practices and techniques.

Excellent leadership and interpersonal skills.

Kĩ năng: Chăm sóc khách hàng

Xem nhiều hơn: please find proposal resolution department customer service company, virtual customer service manager, customer service manager, international pharmaceutical service company seeking country marketing manager china, customer service seo company, fortune 500 company customer service, customer service project manager, virtual customer service rep fashion company, customer service manager ebay, customer service company number for customer service, freelancer com customer service manager, customer service manager skills, ui company customer service number, canadian companies seeking an outsource company to do sales or customer service, customer service company, customer service manager jobs, customer service manager jobs in australia, customer service manager resume, customer service outsourcing company in riyadh, customer service support company

Về Bên Thuê:
( 0 nhận xét ) Los Angeles, United States

ID dự án: #31007770

19 freelancer chào giá trung bình $31/giờ cho công việc này

FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Thêm

$25 USD / giờ
(61 Nhận xét)
5.8
saadness786

Hey I’m medical student and I’ll can work upto 8-10 hours a day. I’m in need for money as you know medical colleges fees is extremely high. I can do all IT related work. Waiting for your response. Thank you

$25 USD / giờ
(0 Nhận xét)
0.0
fatima2khalid

Dear Hiring Manager, When I learned of your need for a Customer support, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient support with experience providing remot Thêm

$25 USD / giờ
(0 Nhận xét)
0.0
bernadethave

Hi, Customer service is one of my specialty skill. For the past 8 years CS is my main role on all my job. I am confident enough that I can work on this job with highest standard.

$38 USD / giờ
(0 Nhận xét)
0.0
Eselink

Hello, I'm interested in this job of a customer service representative and I can work up 20hrs a week with a minimum of 25$/hr.

$33 USD / giờ
(0 Nhận xét)
0.0
Rodolphemg6

To whom it may concern, I believe to be the best candidate for your project as I have worked many customer support positions before throughout many years and I can proudly say that I am very good at it. If hired I can Thêm

$25 USD / giờ
(0 Nhận xét)
0.0
armanbsdt

I have experience in banking sector for more then 15 years as a business correspondent in reputed bank as well as having distributorship of bio green biodegradable product you can also check in web thanks

$30 USD / giờ
(0 Nhận xét)
0.0
mnelson94

Hi I have the perfect Customer Service Manager in my Call Center that have years of experience, my agent is ready to work on this Campaign for you. My agent speak fluent English and we can start immediately. We are Thêm

$25 USD / giờ
(0 Nhận xét)
0.0
rizwanamjadbutt

Hi Sir I have read your job description and I can see that you are looking for a “Customer Service Manager”. I can help you provide seamless “Customer Service Support" services with money back guarantee. My name is R Thêm

$40 USD / giờ
(0 Nhận xét)
0.0
mohammadmahfuz99

[login to view URL] Hi! This is Mohammad from Bangladesh. I have over 4 years of experience in Virtual assistance and I have worked with several real est Thêm

$35 USD / giờ
(0 Nhận xét)
0.0
graceprz3

Hello, I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, p Thêm

$38 USD / giờ
(0 Nhận xét)
0.0
nomi34

Hey I have understood your requirements and I am very pleased to inform that I have my experience is all the listed fields. I have been Operational Project Manager in addition to that my core responsibility also includ Thêm

$38 USD / giờ
(0 Nhận xét)
0.0
Mohrmd

Dear sir/madam Arabic is my mother language, and English is my second language. Because I have been working in a customer service for 10 years it becomes one of my skills and passion so, I go through your project det Thêm

$25 USD / giờ
(0 Nhận xét)
0.0
Aline5048

Hello! My name is Aline, I am an Administrator, and I am passionate about working as a Freelancer! Currently, I have a super office in my house, two internet providers, two laptops, and a monitor to avoid any unforese Thêm

$25 USD / giờ
(0 Nhận xét)
0.0
israt37b2

Greetings, I am excited to be applying for the Customer Service manager position. I believe that my education, skill set and experience make me a suitable candidate for this role. My last 20 years job experience wh Thêm

$30 USD / giờ
(0 Nhận xét)
0.0
KellysVAServices

Good afternoon, My name is Kelly Wiersema and I’d like to introduce myself as a candidate for the Customer Service Manager position. I am a native Dutch speaker and I am fluent in English. During my previous work ex Thêm

$30 USD / giờ
(0 Nhận xét)
0.0
deniensaunders1

I am delighted to be applying for the Customer Service Manager Position. Due to my previous experience in the customer service field, I have developed many skills that I can leverage to successfully fulfill this role. Thêm

$38 USD / giờ
(0 Nhận xét)
0.0
jhoncarlo028

Hi, I was delighted when I saw this job post that you're looking for a Customer Service Manager who will lead the customer service department to thrive in the industry and provide excellent service. I've been working Thêm

$35 USD / giờ
(0 Nhận xét)
0.0
chuckmgargantos

You won't be needing another people to do the training, hiring, interviews, team management, etc. I can do all these things and I can provide a proof that I am someone whom you can trust and give my 150% just to ensure Thêm

$34 USD / giờ
(0 Nhận xét)
0.0