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Customer service via email, and shipping tracking/verification

$2-8 USD / hour

Đã hủy
Đã đăng vào hơn 4 năm trước

$2-8 USD / hour

I run a e-commerce website selling a single product. I need someone with fluent English to help with customer service via email. You would also need to use an online shipping platform to help make sure that each shipment is correct. Please answer these questions to apply: 1) What kind of customer service experience do you have? 2) I'm hiring for the initial period of 3 weeks, with the possibility of becoming something a long-term. Can you commit to a long-term partnership? What's your current work life like (daily/weekly), and where do you see yourself in the next few years? 3) Write an example email to a customer that is complaining to you that the skirt that she bought from you has shrunk in the washing machine. Feel free to make up details. 4) Correct the following paragraph's spelling/grammar errors: "In the mont of Jully, already dazling Kyot becoming even more charming as it's scenery enveloped in delicate sherry blossoms."
Mã dự án: 21112519

Về dự án

18 đề xuất
Dự án từ xa
Hoạt động 5 năm trước

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18 freelancer chào giá trung bình $5 USD/giờ cho công việc này
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Hi sir, hope you're doing good sir. Studied your proposal and i am very glad that i can do this as i have an experience of copyrighting as well of more than 2 years. Quality will not be compromised, i gurranttee. Waiting for your positive response,
$2 USD trong 40 ngày
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I have extensive CS experience as I was responsible for the improvement and maintenance of Toyota South Africa program at a regional and national level. I am a freelancer which allows me the freedom to accept positions of this nature for 3 weeks or longer. We are very sorry to hear about your experience with the skirt. Please advise me of what products were used in the washing process to pass this to our quality assurance department. I also need your receipt or invoice to arrange compensation for you. I am sure you would agree we need to establish the age and manufacturing process to activate the process. During the month of July dazzling, Kyoto becomes even more enchanting as it is enveloped in delicate cherry blossoms.
$8 USD trong 40 ngày
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Hi sir / mdm , I'm looking for a freelance job with a good employer which we can work together as a team and make this a successful one . Give me a chance to work as a team with you . Hearing from you
$5 USD trong 10 ngày
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Hi, I am interested to apply for this job and I will be able to do the tasks involved. 1. I have 8 years Customer Service which also includes Customer Retention experience. My previous job includes but not limited to answering inbound calls, providing resolutions to customers concerns thru calls and emails, process cancellations and refunds, creating tickets, answering general and product-related questions, doing outbound calls for follow up, basic troubleshooting and up-selling. And since I was also part of the leadership, I also took escalated calls and have done administrative tasks. 2. Yes, I can commit to a long-term partnership. I am currently a freelancer which gives me flexible time to work with clients and I see myself as a successful freelancer in the next few years. 3. Oh no! Thanks for letting us know Ms. Smith and we're very sorry that this happened. If we may ask, what products did you use during the washing process and were the instructions for washing the skirt been followed? Nonetheless, we can also forward your concern to our higher management for the return and refund policy. We value our customers. Thank you for the feedback. 4. In the month of July, already dazzling Kyoto becomes even more charming as its scenery is enveloped in delicate cherry blossoms. I can start right away if given the chance and I sincerely hope that you would consider my application for this job. Regards, Honey
$5 USD trong 40 ngày
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I have 10 years of experience doing email and chat support. My clients before were MySpace, Tagged, Twitter, Periscope, and Uber. I have a strong background knowledge of technical support engagement to assist clients and customers. Yes, I can commit to a long term partnership with you. My day to day life is cooking and doing house chores. I see myself in the next few years as an expert in doing customer service. Hi Linda, Thanks for contacting us and for letting us know the issue. To assist you further with your concern, please fill out the details below and send it back to us together with the image or quick video of the items you are having issues with. This will be forwarded to the concerned department for documentation and inspection and so we can check the best possible way to help you. Before sending it back to us, please check our Return/Replacement Policy and make sure all is understood. If you have met the following requirements, please proceed in sending us the details needed: Note: In filling out the file, please be specific and provide us with detailed information of the issues/concerns you are having with the item. Full name: Order Number: Date Delivered: Item: Item Issue: Looking forward to hearing back from you so I can help you out with this. Regards, Rod 4) In the month of July, already dazzling Kyoto becoming even more charming as it's scenery enveloped in delicate cherry blossoms.
$5 USD trong 40 ngày
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I learned my specialties Virtual Assistant, Social Media Marketing, Data Entry, Prospecting, and Customer service, and many other Virtual Assistant Tools from being mentored and taught from all over the globe. my focus every day is on my clients, what they need, and what will bring them one more step closer to their overall goal. S K Y K E: live:memoracionac E M A I L: acmemoracion@ yahoo. com
$5 USD trong 40 ngày
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Hi, Greetings of the day! As per your requirement, we have filled the questions below. 1) Talking about customer service experience, we have our client’s subscriptions and breakdown covers support service on calls and emails 2) Definitely yes, for the long term partnership. My current work life is that I have dedicated employees who work on subscription plans and give technical assistance to the clients. If this partnership works will meet up in the future and have a cup of coffee or tea according to your preference. 3) I am sorry to hear that, May I know when you purchased the skirt from us? The only condition is that the purchase should not last more than 1 and a half month. Do you still have the receipt with you? As it will be quite easy for us to get the details and since we have no money return policy system we assure you that your product will get replaced within 72 working hours and you’ll be getting a new skirt within the same price range. 4) Correct the following paragraph's spelling/grammar errors: "In the month of July, already dazzling Kyoto becomes even more charming as its scenery is enveloped in delicate cherry blossoms." Thanking You, Vinayak
$5 USD trong 40 ngày
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hi I have seen your project and it's very interesting kind of work for me because I am working in a BPO company where I do similar kind of work in daily basis. via chat, Emails, calling I am good at customer service. I do US and UK customers service. I am very good at sales. I know to deal with them and the situation according to customer's. I am good at computer programs I know very well social marketing and how to make sales online. I have that kind of confidence where I always try to do new things. and most of the time it works. Looking forward to hearing you to discuss further for this project. Regards Mukesh
$4 USD trong 27 ngày
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Hello, I came to know that you are looking for a Customer Service Representative and I am interested to apply in that position. I have been a Customer Service Representative providing assistance through live chat, email, and outbound call for over 3 years now in one of the leading Telecommunications Company in Australia (Telstra). As a Chat Support Consultant, I am assisting customers with their sales, order status/follow up, billing disputes, payment arrangement, refund, and technical support inquiries. I also have a vast experience in handling complaints as I normally receive bill dispute related concerns. I have the ability to handle multiple complex chats at a time as I have been exposed to a fast-paced environment. And I'm always wanting a long term relationship with my clients, if you will let me work with you for a long time, I would appreciate it. Hi, Customer. I appreciate that you have provided feedback for the item that you have purchased. I know how frustrated you are right now since you have not used the skirt you purchased and it has shrunk. With our policy, there would be no return or exchange for these kinds of terms and we also provide the instructions on how you will wash the skirt and it is indicated on the stickers attached to it. I hope that you understand. Best regards. In the month of July, it is already dazzling and becoming even more charming as it's scenery enveloped in delicate cherry blossoms. I hope to hear from you soon!
$5 USD trong 40 ngày
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1)I have been working in the BPO Industry for over 9yrs and most recently with an online store and have developed impeccable chat and email manners. I'm an expert when it comes to inquiries like order status, order edit, delivery status, refund/return, and accessing orders via Shopify. 2)I would definitely love to have a long term partnership if given the chance. In the next few years, I want to take the complete internal training program for my position so I would be on the fast track to becoming either a Quality Assurance Analysts, a Trainer or one of my wildest dreams, a Project Manager. 3)Dear Michelle, Hope all is well with you. Firstly, we want to take this opportunity to apologize about what happened with your order. I know how frustrating this must be. We certainly didn’t intend to add to your holiday stress. We know you needed that skirt for your upcoming party. I have checked with the management and as a courtesy, we are sending you a brand new skirt. It should arrive tomorrow via UPS with tracking number:[#]. We've also added an attachment for you to get some tips to avoid facing the same problem when dealing with delicate fabrics. Once again, Michelle, I sincerely apologize for the inconvenience. If you have any questions in the meantime, feel free to contact me directly. Have a great day! Sincerely, April 4)In the month of July, already dazzling Kyoto becomes even more charming as its scenery is enveloped in delicate cherry blossoms.
$7 USD trong 40 ngày
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1) I have been in the outsourcing industry for 9 years now doing project management and customer support. My team and I have handled the customer support requirements of various companies in the US. We do chat support, email support and answer calls. We use the client's project management or ticketing system. By the way, I have graduated International Studies major in Japanese. 2) I'm hiring for the initial period of 3 weeks, with the possibility of becoming something a long-term. Can you commit to a long-term partnership? What's your current work life like (daily/weekly), and where do you see yourself in the next few years? - Yes, I can commit to a long term work. In the next five years I can see myself still doing freelancing. 3) Write an example email to a customer that is complaining to you that the skirt that she bought from you has shrunk in the washing machine. Feel free to make up details. - Hi Mary, Thank you for letting us know about your concern. We will gladly replace the skirt you bought with a new one. Please wait for 7 days to receive the new item. We apologize for any inconvenience caused. 4) Correct the following paragraph's spelling/grammar errors: "In the mont of Jully, already dazling Kyot becoming even more charming as it's scenery enveloped in delicate sherry blossoms." - In the month of July, already dazzling Kyoto will become even more charming as its scenery is enveloped in delicate cherry blossoms.
$8 USD trong 40 ngày
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1) i don't have a customer services experience but i do know how things works 2) i'm a college student in few years i see myself as a doctor 3)Dear customer We are sorry to hear that ,but the mate Relevant Skills and Experience 3) Dear customer We are sorry hear that , but the materials that the skirt are made of are listed on the website are known for shrunk
$8 USD trong 20 ngày
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1) I have two years experience working as a Customer Service Manager in an Australian entity. My role involves helping the sales staff to achieve great results, by performing all administration and customer service duties. I wish to bring my skills in building and managing cross-functional teams and processes to realise a client-focused approach in providing solutions to any challenges. 2) I'm open to a long-term work arrangement. I devote 5 hours a day, Australia Time Zone, Monday - Friday. In the next five years, I wish to develop myself into a great manager of people or perhaps one who takes the lead in managing some major projects. 3) Hi Meg, Thank you for your email and for informing us about the skirt. Could you, please, find the time to bring it over to our store so that our staff can examine it? Our staff will be on hand to offer assistance and get to the root of the problem. Kind regards, Eric Customer Relations Manager. 4) In the month of July, already dazzling Kyoto will even become more charming as its scenery is enveloped in delicate cherry blossoms.
$5 USD trong 40 ngày
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Về khách hàng

Cờ của UNITED STATES
Tokyo, United States
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Thành viên từ thg 9 4, 2019

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