Daily UK Phone Call Testing - ONLY FREELANCER IN UK ONLY

I run recurring customer-service quality checks for a UK-based business and need a dependable freelancer who can dedicate roughly two hours everyday, during normal UK office hours, to place and evaluate test calls. Every call will be in English and the emphasis is on Call Review—listening for how agents greet, handle questions, and close conversations. What you’ll actually do each day: • Dial the numbers I provide, follow a simple customer scenario, and record the interaction. • Fill in a short review form immediately after each call, noting anything that affects service quality. • Upload the raw recordings and your completed form through Freelancer so I can compile weekly performance reports. You may use a landline, mobile, or reputable VoIP solution, as long as audio is clear and the caller ID shows a UK number. A stable internet connection and quiet environment are essential. Please let me know your hourly rate in your bid. Payments will be released solely through Freelancer; this is a freelance engagement, so no statutory deductions or benefits apply. I’m looking to start next week and will choose the bidder who demonstrates reliability, attention to detail, and a concise but insightful sample report.

Mã dự án: 40358712