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I need our WhatsApp Business inbox covered every day so customers always get a quick, friendly reply. Message volume is modest, yet consistency matters: you will hold full admin rights while a small group of supervisors stays in the loop for escalations or spot-checks. Key expectations • Handle all incoming chats during the agreed hours, follow our reply templates, and flag anything unusual to supervisors. • Keep basic analytics: number of chats, first-response time, common questions, and customer sentiment. A concise summary at week’s end is enough—Google Sheets or any similar tool is fine. • Maintain orderly labels, chat notes, and archives so anyone with supervisor access can retrace a case in seconds. If you’re comfortable juggling WhatsApp Business features and pulling light reports, this will be an easy, ongoing routine.
Project ID: 40645981
38 proposals
Remote project
Active 5 days ago
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38 freelancers are bidding on average €390 EUR for this job

With my extensive experience in data entry, virtual assistant and administrative support roles, I believe I am the perfect fit for your Daily WhatsApp Support Admin position. I have an eye for detail and can effortlessly handle high volumes of work without compromising on quality. My proficiency in using tools like Google Sheets and wide range of chat platforms will enable me to maintain precise records and generate concise yet meaningful weekly summary reports. In addition, my firm’s specialization in accounts payable/receivables management ensures that I'm comfortable working with customer transactions and financial data that you might require for basic analytics or any other purposes. Moreover, my team's skillset in areas such as data research and conversion can prove valuable in troubleshooting or escalating complex customer inquiries as well. Above all, what truly sets me apart is my unwavering commitment to delivering top-notch, prompt and courteous customer service. With me on your team, you can be assured that your customers will always receive quick, friendly responses that align with your organization's ethos. Thank you for considering my candidacy!
€500 EUR in 7 days
8.5
8.5

As an experienced data analyst and virtual assistant, I bring a unique skill set to this Daily WhatsApp Support Admin role. While juggling the daily influx of incoming chats, I will simultaneously keep detailed records of crucial data such as number of chats, first-response time, common questions, and customer sentiment. Given my deep familiarity with Google Sheets and other similar tools, providing you with a concise weekly summary will be an effortless task. Furthermore, I possess strong organizational skills. This is instrumental for maintaining orderly labels, chat notes and archives which are critical for quick case retracing. Alongside my expertise in data management, my ability to fluently navigate several Whatsapp Business features would prove invaluable in optimizing your customer support experience. Lastly, my commitment to delivering consistent and friendly service aligns closely with your specific project requirements. The fact that your message volume is modest but consistency is key identifies this as an ongoing routine that plays to all of my existing experience and skills sets. Don't hesitate to choose me for unparalleled administration proficiency wrapped in efficient customer service expertise!
€250 EUR in 1 day
7.6
7.6

Hi There, We can provide reliable ongoing support for your WhatsApp Business inbox, ensuring customers receive prompt, professional, and friendly responses during agreed working hours. Our team can assist with Managing incoming chats using your approved reply templates, Escalating unusual or sensitive queries to supervisors, Maintaining labels, notes, and organised chat records, Tracking chat volume, response times, common queries, and customer sentiment, Preparing concise weekly reports in Google Sheets or Excel, General customer service and administrative support. We are comfortable working with structured workflows and keeping supervisors updated whenever escalation is required. Please note that we typically work on an hourly basis, making or receiving phone calls is not included in our service scope. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. If this schedule aligns with your requirements, we are ready to get started. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
€499 EUR in 7 days
6.2
6.2

Hi, Do your customers write in English or Albanian? If it's Albanian I'm the wrong person for this and wish you best luck for your job. Albania sits 3 hours behind me, so your whole working day falls inside mine. That means daily, not "most days." Volume being modest works in your favour here quick replies stay quick because nothing queues up. The weekly summary I'd keep in Sheets: chat volume, first-response time, the questions that keep repeating, and anything that sounded like a complaint before it turned into one. That last column is usually the one worth reading. Kind regards, Jawad Aziz
€300 EUR in 30 days
4.6
4.6

Hello! I can help you with WhatsApp management. As a virtual assistant with 10 years of experience, I have a well-rounded skillset that corresponds perfectly with your project requirements. Proven time-and-task management skills guarantee that your WhatsApp Business inbox will never be neglected. Combining this proficiency with my data entry and analytical abilities, I ensure concise yet comprehensive weekly reports that highlight the key areas you've outlined such as first-response time and common questions. Moreover, my experience in customer support has honed my ability to use pre-approved message templates while remaining empathetic; this will save valuable time, ensuring our responses are both quick and friendly. My attention to detail will create an orderly system for all message labels, notes and archives making it easy for supervisors to retrace a case in seconds. When selecting a virtual assistant, trust in confidentiality is paramount. I value your privacy and promise secure handling of your data. If you choose me, you're not just getting a virtual assistant: you're gaining an essential teammate who's rigorously dependable, resourceful, efficient, proactive, and above all else - committed to ensuring every client interaction upholds the high standard of your business. I look forward to partnering up with you!
€300 EUR in 30 days
4.1
4.1

As a seasoned professional with a strong understanding of both technology and business operations, I genuinely believe that I am the right candidate for your project. Not only am I well-versed in WhatsApp Business features and data analytics tools such as Google Sheets, but I also have a knack for providing consistent, reliable, and friendly customer support. With my strong technical problem-solving skills, juggling an efficient WhatsApp inbox management system is second nature to me. Moreover, as an adept project coordinator, I understand the value of proper documentation and organization. I will ensure that all chat labels, notes, and archives are meticulously maintained so that any supervisor can easily retrieve or trace the case if needed. My proficiency in data scraping and automation - skills that have undeniably become essential now more than ever - will further streamline your workflow even during peak volume times. Lastly, my clients consistently appreciate the quality of service and timely communication that I provide. I have built my freelance career on fostering long-term relationships rooted in trust and transparency. If you'd like to give your customers prompt and satisfying WhatsApp support from a reliable freelancer with a detail-oriented mindset, then I am eager to collaborate with you on this project. Let's bring some order to your digital operations together!
€300 EUR in 7 days
4.2
4.2

In a fast-paced digital world, timely and efficient customer support is crucial. My name is Sheza and I am your ideal candidate for the role of Daily WhatsApp Support Admin. With my extensive experience in providing excellent customer service, my adeptness at data entry, and proficiency with virtual assistance, I effectively tick off all the requirements listed in your project description. Utilizing my skills as an efficiency enthusiast and detail-oriented professional, I'll ensure none of your customers' queries go unanswered or mishandled. I'll promptly reply to all incoming chats using your provided templates while also flagging anything unusual to the assigned supervisors. Additionally, given my background in bookkeeping, proficient use of Excel or Google Sheets is second nature to me. As such, I will not only keep track of vital statistics like chat volumes, first-response time, but also succinctly summarize the information for review. Choosing me for this project means reducing administrative hassle on your end while ensuring top-quality customer experience. Together we can simplify communication management on WhatsApp Business and let your brand's reputation soar! Let's get started today!
€400 EUR in 7 days
3.5
3.5

As a seasoned Digital Marketing & Creative Media Specialist, I have acquired extensive skills and experience well-suited to be your dependable Daily WhatsApp Support Admin. With my deep understanding of virtual assistance, data entry, and Google Sheets, I can seamlessly handle your company's chats and ensure consistent responses that align with your templates. Additionally, my proficiency in maintaining records, comprehensive labeling, and chat archives will enable swift retrieval for any escalations or spot-checks. One essential attribute I bring to the table is my ability to leverage technology effectively. Having worked on AI-assisted tasks like video editing in YouTube Shorts, TikTok, and Reels as well as using automation tools for Lead Generation and Data Entry, I am comfortable juggling the features of WhatsApp Business while concurrently generating light reports through Google Sheets. My familiarity with different digital platforms will supplement your desired analytics and reporting requirements. Lastly, what makes me stand out is my well-regarded attention to detail that ensures high-quality work married with an unfailing dedication to timely deliveries. For an ongoing project like this that requires consistency and reliability, you can count on me to manage your WhatsApp Business inbox competently and provide impeccable support to your team. Let's not just meet expectations but exceed them together.
€300 EUR in 30 days
3.1
3.1

Hello there I understand the importance of maintaining consistent communication with customers on your WhatsApp Business inbox and handling all incoming chats promptly and efficiently. I am experienced in using WhatsApp Business features and can easily follow reply templates while flagging any unusual issues to supervisors. I will also ensure to keep track of basic analytics and maintain organized chat archives for easy reference by supervisors. Rest assured, I am capable of handling this ongoing routine with ease and professionalism. I have expertise in area of Data Entry, Customer Support, Virtual Assistant, Analytics, Customer Service, Social Media Management, Google Sheets and Administrative Support N:B: Please consider the quoted price as placeholder. Price can be negotiated after proper discussion. Regards, Faizan Siddiqui
€382 EUR in 4 days
2.4
2.4

Greetings! I can manage your WhatsApp Business inbox daily with quick, friendly replies using templates, and flag unusual issues to supervisors. I will maintain labels and archives, and provide a weekly summary with chat volume, response times, common questions, and sentiment. I have experience with WhatsApp Business and reporting. Let me know your preferred hours and I will begin. Thanks, Revival
€250 EUR in 7 days
4.1
4.1

Greetings, I’d love to help you manage your WhatsApp Business inbox. It sounds like you're looking for someone to ensure that customers receive prompt and friendly responses daily. I can efficiently handle incoming chats according to your templates, ensuring that any unusual situations are flagged to supervisors. With experience in customer support and data entry, I can maintain organized chat notes and labels, so everything is easy to track. I’m also comfortable with Google Sheets, which means I can handle basic analytics and provide you with a concise weekly summary of chat metrics, like response times and common inquiries. My goal is to keep things running smoothly so your customers feel valued and informed. Best regards, Muhammad Arshman
€500 EUR in 5 days
1.2
1.2

Hello, I understand the importance of providing daily WhatsApp support to ensure prompt and friendly responses to customers. As a skilled Virtual Assistant with experience in customer service and support, I am well-equipped to handle all incoming chats efficiently. I will adhere to your reply templates, escalate any unusual issues to supervisors, and maintain consistent communication with the team. In addition, I will keep track of key analytics such as the number of chats, response times, common queries, and customer sentiment. By summarizing this data in Google Sheets, I will provide valuable insights for improving customer interactions. Organizing labels, chat notes, and archives will also be a priority to facilitate quick case retracing by supervisors. I am available during your specified hours in the Albania timezone to ensure seamless coverage. Could you please clarify if any specific training or onboarding process is required for this role? Best regards, Saddam
€500 EUR in 7 days
1.2
1.2

Hi there, Managing a WhatsApp Business inbox with consistency, clear reply templates, and light reporting is work I'm comfortable handling as an ongoing routine — the kind of role that rewards steadiness and attention to detail more than anything flashy. How I'd approach it: Cover all incoming chats during agreed hours, replying promptly using your templates while keeping tone friendly and on-brand. Flag anything unusual or outside standard scenarios to supervisors right away rather than guessing, so escalations don't sit unanswered. Keep chats organized with clear labels, notes, and archives so any supervisor can quickly retrace a case history without digging. Track basic analytics as we go — chat volume, first-response time, common question themes, and general customer sentiment — and compile a concise weekly summary in Google Sheets (or whichever tool you prefer). I understand the trust involved with full admin access and would treat the inbox with the same care and confidentiality as if it were my own business communications. Happy to discuss your typical message load and preferred working hours to confirm fit.
€400 EUR in 7 days
1.0
1.0

This project immediately caught my attention because it is exactly the type of work I do best. Your need for consistent, friendly replies on WhatsApp Business aligns perfectly with my focus on maintaining a clean, professional, and user-friendly experience. I understand the importance of structured analytics and organized chat management for effective customer support. While I am new to freelancer, I have tons of experience and have done other projects off site, including managing customer interactions and reporting metrics using tools like Google Sheets. If this sounds like what you're looking for I'd love to hear more about your project. Regards, Warrick Van Eeden
€350 EUR in 7 days
1.2
1.2

Hello, I can cover your WhatsApp Business inbox daily with consistency, speed, and clean handoff discipline. I’m comfortable managing full admin access, following reply templates, and keeping supervisors informed only when escalation or review is needed. I’ll keep the inbox organized with clear labels, notes, and archives so any case can be traced quickly. I can also maintain a simple weekly report covering chat volume, first-response time, common questions, and customer sentiment in Google Sheets or your preferred tool. This is exactly the kind of routine operations work I handle well: steady, responsive, and structured. Best regards, Panagiotis
€555 EUR in 3 days
0.0
0.0

Hi — "Daily WhatsApp Support Admin" is right in my wheelhouse. I'm a senior engineer (11+ yrs) specialized in AI chatbots & agents (LLM integration, WhatsApp/Telegram/Discord, natural conversation flows) — exactly what this needs. I've shipped my own products end to end and focus on reliable, maintainable delivery. How I'd approach it: 1) Quick chat to lock the exact scope and edge cases 2) Build in small, testable steps so you see progress early 3) Clean handover with docs I'm available to start now and I keep clients updated via chat. Let me know your questions. Best, Chris
€454 EUR in 8 days
0.0
0.0

I will establish the daily coverage for your WhatsApp Business inbox, ensuring all customers receive a quick, friendly reply according to your established reply templates. The first execution step involves setting up the necessary administrative structure for managing the incoming chats and ensuring the inbox is fully covered every day. I will maintain full admin rights while preparing the required weekly summary, including tracking the number of chats and first-response time in a Google Sheet. Deliverables will include the daily inbox management, the organized chat notes and archives, and the end-of-week analytics summary. This process will be checked by reviewing the weekly report and verifying the organization of the chat history. To ensure smooth execution, what are the specific hours during which I should be actively monitoring the WhatsApp business inbox?
€500 EUR in 7 days
0.0
0.0

Hi, Many thanks for your thoughts on my proposal! I have more than 5 years experience in customer service and administrative tasks, so I can efficiently manage your WhatsApp Business inbox. I have closely followed your requirements and feel confident in covering your chats every day, using your reply templates, marking unusual cases as such, and labelling, noting and archiving your inbox for any supervisor to be able to retrace a case within seconds. I'm also sure that, with a bit of extra work, I can create a pretty summarized week's analysis from light analytics in my team's chat, first response time, top questions and customer sentiment, and always having a quick, nice summary of the past week without having to do more work to get it. I would like to chat with you about agreed hours, reply templates and the format for reporting. Please give me a time when we can talk. Regards, Noreen
€250 EUR in 7 days
1.6
1.6

Hello, I’m a reliable Virtual Assistant with experience in administrative support, customer service, data entry, web research, lead generation, email handling, and calendar management. I can help with organizing data, researching information, managing communication, following up with clients, scheduling meetings, and supporting day-to-day business operations. I’m detail-oriented, responsive, and comfortable working independently while following instructions carefully. I also provide clear progress updates and make sure tasks are completed accurately and on time. I’m ready to start and would be happy to discuss your project requirements. Best regards, Nahla Shifa
€500 EUR in 7 days
0.0
0.0

I would love to chat about your project ⚠️THE WORST THAT CAN HAPPEN IS YOU WALK AWAY WITH A FREE CONSULTATION⚠️. At TashriqueTech, we work with a select group of clients to provide focused support and better results. Our WhatsApp Business support services are designed to ensure your customers receive prompt and friendly replies every day. With full admin rights and a commitment to consistency, we’ll manage incoming chats during agreed hours, utilizing your templates and flagging any unusual issues to supervisors. We’ll also maintain clear analytics, tracking chat volume, response times, and customer sentiment, providing a concise weekly summary in Google Sheets. Our organized approach ensures that all chat notes and archives are easily accessible for supervisors. IF YOU'RE NOT HAPPY YOU DON'T PAY. So, feel free to message me to discuss how we can meet your needs. Check out our portfolio for examples of our work!
€400 EUR in 7 days
0.0
0.0

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