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Expert Zendesk Customer Service Representative for Dropshipping E-commerce Store

We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service for Dropshipping & E-Commerce stores

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)

- Communicate on Skype daily with our support team - Display a high level of professionalism at all times

- Create Zendesk marcos for future possible scenarios to speed up the workflow

Kĩ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng, Trợ lí trực tuyến, Zendesk, Tiếng Trung giản thể (Trung Quốc)

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Về Bên Thuê:
( 106 nhận xét ) hong kong, Hong Kong

ID dự án: #20865695

20 freelancer đang chào giá trung bình $5/giờ cho công việc này

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by Thêm

$8 USD / giờ
(45 Nhận xét)
7.9
jonna88

Hello, how are you today? You can call me Jenna. I am interested in working for this project and I believe I can do this job very well. Currently, I am not committed with any other jobs and hoping we can discuss more a Thêm

$5 USD / giờ
(44 Nhận xét)
6.1
okechukwu1

Hello blue! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service Thêm

$8 USD / giờ
(6 Nhận xét)
5.3
TechNamrata09

blue Hello, I already handle the ecommerce customer support and order fulfillment job before, for ebay, amazon, shopify store. My job responsibilities are : 1) Check client queries on daily basis, Troubleshoot, Resol Thêm

$5 USD / giờ
(6 Nhận xét)
4.5
webdeveloper135

Hi, I can for sure make a positive contribution (100%) , my background and skills closely match your job requirements.. I have over 5 years professional experience with Customer Support (ZENDESK) providing support an Thêm

$5 USD / giờ
(10 Nhận xét)
3.8
mohsinalizafar

Hello sir blue i have experience in Zendesk of more then 3 years i can do this job easily please message me so that we can start work i am waiting for response Thanks

$5 USD / giờ
(2 Nhận xét)
2.5
i8solutions

I AM AN EXPERIENCED ZENDESK CUSTOMER SERVICE REPRESENTATIVE. I AM PERFECT IN ENGLISH. CONTACT ME PLEASE

$4 USD / giờ
(4 Nhận xét)
2.2
Dennco

We are based in Pakistan, having a great facility and English speaking professionals who can handle the work quite efficiently. We have been working with many clients, some of them are: [login to view URL] canvas Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
joseivanna32

Hello, With this letter, I would like to express my sincere interest in the position you have available. As a trained communicator and problem solver with 3 year of experience, I guarantee excellent customer service. I Thêm

$4 USD / giờ
(0 Nhận xét)
0.0
barka777

Thank you for giving me an opportunity to hide on your project I would like to state that I have worked previously with [login to view URL] as a chat and Email support representative in which I booked hotels, categories of Thêm

$7 USD / giờ
(0 Nhận xét)
0.0
Ahmedtaha111

Hello, What makes me qualified for your project is: • Excellent Command of English language (written & Spoken fluently) • More than 6 years experience working as a sales representative • Competent at managing responsi Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
iMubishi

Hi, I have read your description details and it occurs to me that I might be the best candidate for this project as I have a relevant portfolio. How about we discuss further over a voice chat?

$3 USD / giờ
(0 Nhận xét)
0.0
nimulislam

Hello Sir, I am graduate from Computer Science & Engineering. I have excellent working experience of 5 years with freelancing project on Data entry, Virtual assistant, Customer support, Data Processing, Excel, MS, Data Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
rishekanand

I am in such profil for last 12 years. I shall take this project and give desired outcome. I have handled customers across the globe Europe, africa, gulf and asian.

$7 USD / giờ
(0 Nhận xét)
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss about it. Best regards, Jasenka J.

$6 USD / giờ
(0 Nhận xét)
0.0
JEvaris2

Blue, I'm interested in your project. Please send me a message so that we can discuss more. As a highly competent Customer Service Representative, I would bring a dedicated, reliable, and driven attitude to this role. Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
lucianhosliag

Dear Mr./Mrs., blue I am proficient in written and spoken English, proven by tests such as TOEFL, or work experience. I believe your position would be a great fit for me because I have experience working as a Live Ch Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
naidu92

Blue Hi, I have reviewed your project description, I have experience as Technical support associate and resolved complex issues over the chat and on phone . I have experience handling various tasks related to custom Thêm

$3 USD / giờ
(0 Nhận xét)
0.0
ziyabeig

Hello Blue, I saw your requirement and i thought to apply- I do have strong working experience in Customer Service with Zendesk and Remedy ticketing tools to solve customer issues related to shipping , cost and produ Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
SingleDad02

I am an experienced TSR/CSR /IT for 11 yrs specialized in MS tools, hardware/software, customer service, Zendesk(6yrs), Oracle, pretty much everything the new technology offers. I was a working student before working a Thêm

$8 USD / giờ
(0 Nhận xét)
0.0