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We are hiring an experienced IATA-qualified airline ticketing agent for ongoing, initially part-time support for an Australian travel platform. The role will help us establish and operate a compliant airline ticketing support function through an authorised agency, host/consolidator, or approved GDS arrangement. This is not a request for shared logins, personal credentials, or unauthorised ticketing access. Responsibilities may include: • Booking and issuing airline tickets • Fare construction and fare-rule interpretation • Reissues, revalidations, exchanges, cancellations, and refunds • Schedule changes, queues, PNR servicing, and disruption support • ADM prevention and documentation • Supporting leisure and corporate airline bookings • Helping document practical ticketing procedures and escalation paths Required experience: • Hands-on airline reservations and ticketing experience • Proficiency with at least one major GDS: Amadeus, Sabre, or Travelport/Galileo • Strong understanding of airline fare rules, taxes, refunds, exchanges, and servicing • Reliable written English and availability for ongoing remote support IMPORTANT SCREENING QUESTION: Do you hold an IATA-issued ticketing qualification or certificate? Please state the exact qualification, issuing body, and completion date. Be prepared to provide a verifiable certificate or credential reference privately if shortlisted. In your application, also state: 1. Which GDS platforms you have used and for how long 2. Your recent ticketing and servicing experience 3. Whether you have worked with Australian travel agencies, IATA-accredited agencies, hosts, or consolidators 4. Your time zone, weekly availability, and hourly rate 5. Whether you can support an initial paid trial followed by ongoing work All access and ticketing activity must be handled through properly authorised arrangements. Applicants offering shared credentials or ways to bypass provider or accreditation rules will not be considered.
Project ID: 40728653
7 proposals
Remote project
Active 4 days ago
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7 freelancers are bidding on average $28 AUD/hour for this job

Hi, I’m interested in supporting your Australian travel platform. I have almost 10 years of experience as a Virtual Assistant, with strong experience in customer support, administrative coordination, data entry, research, email communication, and working with international clients. Most of my previous employers have been Australian, so I’m very comfortable working with Australian businesses, communication styles, and time zones. I’m based in the Philippines (UTC+8) and can provide ongoing remote support with flexible availability. I’m reliable, detail-oriented, and comfortable following structured procedures and learning new systems. Regarding the required airline ticketing qualification and GDS experience, I would prefer to be transparent rather than overstate my experience. I do not currently hold an IATA-issued ticketing qualification, and I would need training/access through your authorised agency, host, or GDS arrangement for the airline-ticketing responsibilities. I’m open to an initial paid trial for tasks within my current skill set and would be happy to support the administrative and customer-service side of the operation. Best regards, Anj
$25 AUD in 40 days
5.8
5.8

Hi, I’m interested in supporting your airline ticketing and travel operations. I have experience in administration, finance management, customer service, and handling documents and transactions accurately. I’m comfortable working with detailed procedures, checking information carefully, and providing reliable remote support. For the required airline ticketing qualifications , I would be happy to provide the exact details of my certification and experience if my application is shortlisted. I’m also comfortable working through authorised systems and following all required compliance procedures. I’m available for a paid trial and ongoing part-time support. Thank you for considering my application. I’d be happy to discuss the role further. Best regards, kaiza
$30 AUD in 40 days
3.1
3.1

Hello, I’m interested in supporting your Australian travel platform as an airline ticketing specialist. I understand the importance of operating strictly through authorised agency, host/consolidator, or approved GDS arrangements, and I will not use or request shared credentials or any unauthorised access. I have hands-on experience with airline reservations and ticket servicing, including fare-rule interpretation, fare construction, exchanges, reissues, cancellations, refunds, schedule changes, PNR servicing, and disruption handling. I’m comfortable working with GDS workflows and maintaining accurate documentation to help prevent ADMs and ensure compliant processing. For your screening requirements: • IATA qualification/certificate: [Exact qualification, issuing body, completion date] • GDS: [Amadeus/Sabre/Travelport-Galileo], [01 years] • Recent ticketing/servicing experience: [open to share] • Australian/IATA agency or consolidator experience: [Details] • Time zone & availability: Flexible and can accommodate your required schedule • Hourly rate: Open to discussing based on the scope and ongoing arrangement • Paid trial: Yes, followed by ongoing support I’m reliable, detail-oriented, and available for long-term remote collaboration. Best regards
$20 AUD in 40 days
2.7
2.7

Warm greetings! I specialize in airline reservations, ticketing support and travel operations, and our team of 62 professionals with 9+ years of experience can support your Australian travel platform through properly authorised ticketing arrangements. Here’s how we can help: • Handle bookings, ticket issuance, reissues, exchanges, cancellations and refunds • Manage fare construction, fare rules, taxes, PNR servicing, queues and schedule changes • Support disruption handling, ADM prevention, documentation and escalation procedures • Work through authorised GDS/host/consolidator access with compliant workflows We have experience supporting ongoing remote travel operations and can align availability with your requirements. Which GDS and authorised ticketing arrangement will be used? We can also provide the exact qualification/credential details, relevant ticketing experience, timezone, availability and hourly rate during the screening process.
$30 AUD in 40 days
2.8
2.8

As an experienced and technically astute professional, I believe I am exceptionally well-suited for your ongoing support role as an IATA-qualified airline ticketing agent. First and foremost, your need for a reliable and detail-oriented freelancer aligns perfectly with my working style Furthermore, my proficiency in the major GDS platforms like Amadeus and Sabre has not only honed my fare construction abilities but also equipped me to address schedule changes, PNR servicing, ADM prevention—with diligent adherence to industry standards. In terms of experience, I have a track record of delivering timely and organized work with great attention to detail. Notably, my technical understanding combined with operational perspective allows me not only to document practical ticketing procedures but also identify escalation paths—an incredibly important aspect of your project. Having said that, I'm available according to Australian timezones and can offer dedicated part-time hours. At the same time, my long-term support mindset ensures that I'm committed to consistent improvement and workflow efficiency throughout our collaboration. So if you're looking for a technically-inclined professional who thrives on ensuring compliance and optimizing processes as per your project needs—I'm ready to start!
$30 AUD in 40 days
1.5
1.5

Dear Hiring Manager, I am interested in this opportunity as an Airline Ticketing Agent. I have experience with airline reservations, ticketing, fare rules, reissues, cancellations, refunds, PNR servicing, and schedule changes. I am committed to working only through properly authorised ticketing arrangements and can provide credential verification privately if shortlisted. Kind regards, Rizky Fajrillia
$30 AUD in 40 days
0.0
0.0

Hello, I’m interested in your ongoing airline ticketing support project. I understand that all ticketing activity must be conducted through properly authorised arrangements and that compliance, accurate documentation, and secure access are essential. My professional background is primarily in full-stack software development and travel-business technology rather than airline ticketing operations. I therefore do not want to misrepresent any IATA qualification, GDS certification, or hands-on ticketing experience that I do not hold. However, I have experience working with travel-related systems, web applications, APIs, databases, and business workflows, and can support the technical/documentation side of a properly authorised ticketing operation. Availability: Remote, Pakistan (PKT, UTC+5) Weekly availability: 40 hours Hourly rate: AUD 30/hour Paid trial: Yes If an IATA-qualified ticketing agent is strictly required for the role, I completely understand. If there is also a technical or operational support component, I would be happy to discuss how I can contribute. Best regards, Muhammad Talal Qadir
$30 AUD in 40 days
0.0
0.0

Scarborough, Australia
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