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I’m looking for a responsive live-chat agent who can handle general customer inquiries with speed and professionalism. All interactions must be covered in Arabic, French, and English, keeping tone polite and solution-oriented at all times. Key points • Support channel: Live chat only—no phone or email work. • Inquiry type: General questions about our products and services, typical turnaround expected under one minute per message. • Platform: I’m open to any reliable chat tool. If you have a favorite (Zendesk Chat, LiveChat, Intercom, Crisp, etc.), let me know and explain why it fits. I’m also happy to adopt a new solution you can set up quickly. Deliverables 1. Daily coverage during the agreed shift window (please propose your availability). 2. Consistently clear, grammatically accurate replies in Arabic, French, and English. 3. End-of-shift summary highlighting common issues, resolved tickets, and any unresolved items that need escalation. If you excel at courteous communication and can juggle multiple chats without missing details, I’d love to hear how you would approach this role and which tool you recommend to keep response times low.
Project ID: 40369697
28 proposals
Remote project
Active 56 yrs ago
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