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Online Customer Service Assistant

We are looking for customer support assistants who can converse in both English & Malay, to help us deal with everyday online e-commerce operations which includes but not limited to

Customer service / chat / emails

Processing orders / updates of spreadsheets documentation

Returns / cancellation management

Confirmation and tracking of shipments

Relevant additional tasks deemed necessary will be assigned from time to time

You can access the customer chat systems / work from your home so long as you have internet

As we are inviting multiple candidates for this offer, we have 2 working slots and you will be shortlisted for either morning slot 10am-12pm or evening slot 4pm-6pm everyday (Singapore time) from Monday to Friday.

So total working hours per week is about 10 hours from Monday - Friday. Budget is USD30 for 10 hours, paid weekly

This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis until the time we find you suitable for full time employment at our company

We’ve been running our business for more than 5 years and will want to hire on a long term basis.

With that said we are not looking for short term employees and will terminate contract If given such scenarios

You are making too many mistakes.

Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business

You don't reply to your emails or other communication chats in a timely manner.

You do not abide by the terms of a written SOP or oral agreement.

Kĩ năng: Chăm sóc khách hàng, Customer Experience, Tiếng Anh (Anh), Hỗ trợ khách hàng

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Về Bên Thuê:
( 80 nhận xét ) kl, Malaysia

ID dự án: #29480519

Được trao cho:


My education and work experience would make me the best candidate for this position. Should you wish to discuss further, feel free to add me in sktpe [login to view URL]

$180 USD trong 7 ngày
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53 freelancer chào giá trung bình$115 cho công việc này


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Work as Freelance Translator, Freelance Transcriber, Freelance Subtitler, Freelance Mobile Apps and Application Tester for 5 years. Work as Senior Officer - Main Decision Maker on Australia Freelancer Enterprise for 4 Thêm

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German and French are my native languages. I am fluent in English too. I am a beginner in Spanish. I used to work in an international law firm and notaries as a legal assistant, so I have experience with administrative Thêm

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Hi, my name is Muhammad Faris. I am a native Malaysian speaker and currently living in Malaysia. I am glad to have a part time job as a customer service. I can properly manage my working schedule to follow the company' Thêm

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