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Job Title: Part-Time E-commerce Telecaller / Order Confirmation Expert (Hindi Speaking) Job Description: We are a growing e-commerce brand looking for a reliable, polite, and persuasive Telecaller to manage our daily Cash on Delivery (COD) order confirmations. Because we operate on a COD model, your primary job is to call every customer immediately after they place an order, confirm their intent to purchase, and verify their exact delivery address (including landmarks and pin codes) to prevent failed deliveries (RTO). Your Daily Tasks: Log into our Google Sheet / Shopify dashboard to view daily incoming COD orders. Call customers within a few hours of their order placement. Politely confirm the product they ordered and the total price. Verify their complete shipping address (ask for local landmarks). Update the order status (Confirmed, Cancelled, or Fake) in our system. (Optional Bonus) Encourage customers to convert their COD order to a prepaid UPI order. Salary / Budget: This is a part-time role requiring 1 to 2 hours of work daily. We are offering a fixed rate of ₹3,500/month [OR state: ₹6 per successfully verified order]. Please bid accordingly. Eligibility Criteria & Requirements: Language: Must be fluent in Hindi (Mandatory for pan-India calling) and have a basic understanding of English. Knowing regional languages (like Gujarati, Marathi, etc.) is a big plus. Voice & Tone: Must have a clear, professional, and polite speaking voice. Equipment: Must have a smartphone, a reliable internet connection, and an active calling plan (Jio/Airtel unlimited calling). Tech Skills: Basic knowledge of Google Sheets/Excel. (Experience with Shopify or Dropdash is a bonus, but we will train you). Availability: Must be available to make calls daily (including weekends, as e-commerce runs 24/7) during standard daytime hours.
Project ID: 40679495
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28 freelancers are bidding on average ₹2,145 INR for this job

I can read and speak in hindi fluently. I have a good communication skill.i was work as a telecaller, mobile promoter and also work as a academic consultant in private sector.i have an experience of 2-3years in coustomer handling field.
₹1,800 INR in 7 days
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Hello , I am a Hindi Telecaller with good experience in customer communication,lead generation,and fallow ups . I can handle both inbound and outbound calls professionally and ensure clear , polite communication with clients . I have skills in : .Hindi customer support and & telecalling .lead generation and fallow ups .basic computer knowledge ( ms Excel , data entry and Ms word ) I am available to start immediately. Thankyou Deepanjali Tiwari
₹1,000 INR in 1 day
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I am interested in this project and can handle daily COD order confirmation calls professionally. I am fluent in Hindi and have a basic understanding of English. I can politely confirm orders, verify customer details, complete addresses, landmarks and PIN codes, and update order status accurately in Google Sheets/Excel. I am comfortable communicating with different customers and can work 1–2 hours daily, including weekends. I am reliable, patient and available to start immediately. I will focus on accurate order verification and reducing fake orders and RTO.
₹1,800 INR in 7 days
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Hello, I am interested in this Part-Time E-commerce Telecaller / Order Confirmation role. I am fluent in Hindi and can communicate politely and professionally with customers. I can call customers, confirm COD orders, verify delivery addresses and landmarks, and update order status accurately. I have a smartphone, reliable internet connection, and can work daily as required. I also have basic knowledge of Google Sheets and can learn Shopify quickly. I am responsible, मेहनती, and focused on providing accurate order confirmations to reduce RTO. I would be happy to contribute to your team.
₹1,800 INR in 7 days
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Hello, I’m interested in your Part-Time E-commerce Telecaller role. I’m fluent in Hindi with good English communication skills and have hands-on experience with Shopify and e-commerce platforms. I can efficiently handle COD order confirmations, address verification, customer follow-ups, and order status updates. I’m comfortable with Google Sheets/Excel and can quickly adapt to your workflow. I have reliable internet and can work 1–2 hours daily, including weekends, with a strong focus on reducing RTO. Can we discuss your project requirements? Best regards, Rashid Iqbal
₹3,500 INR in 30 days
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Hi, I am an experienced customer support professional with 5+ years of experience in call handling, customer service, and issue resolution. I am fluent in Hindi, Punjabi, and English, which allows me to communicate politely and persuasively with customers across different regions to confirm Cash on Delivery (COD) orders and capture exact delivery address details (including landmarks and pincodes). I am highly reliable and proficient in maintaining Google Sheets and dashboard records. Additionally, I have strong communication skills to build trust with customers and encourage them to convert COD orders into prepaid UPI payments to lower your RTO rate. I am fully available to spend 1–2 hours daily to manage your order verification log promptly.
₹2,000 INR in 7 days
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Greetings I understand you need a Hindi-speaking telecaller for order confirmations and customer engagement, and I have successfully completed similar projects in the past. Your goal is to ensure smooth communication with customers post-order to prevent failed deliveries and enhance their experience. I will efficiently manage calls, verify details, and update order statuses, while also encouraging prepaid options if needed. I bring experience in customer service and e-commerce telecalling, with a strong focus on clear communication and customer satisfaction. My polite demeanor and attention to detail will ensure that your customers feel valued and their orders are confirmed accurately. I'd love to chat about your project and suggest a follow-up discussion to explore how I can contribute to your team's success. Regards, Nabeel Ismail
₹1,300 INR in 7 days
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I will be really grateful if I get the job, I already have experience in customer service so I am kind of familiar with this LOB, and bid amount mentioned is not really what I want, whatever will be offered I will take it, this might be my first job in a freelance platform so really excited to work with you
₹1,400 INR in 7 days
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I have experience in sales and customer success and I belive I can deliver my skills here,Moreover I am excited for this opportunity
₹1,800 INR in 7 days
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Hello, I am interested in this project. I am fluent in Hindi, have good communication skills, and can handle COD order confirmation calls professionally. I can work 1–2 hours daily, update Google Sheets, and verify customer details accurately. I am available to start immediately.
₹1,500 INR in 7 days
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Hello, I am interested in working as your Part-Time E-commerce Telecaller / Order Confirmation Expert. I have good communication skills and can communicate with customers politely and professionally in Hindi, along with basic English. I understand the importance of confirming COD orders accurately and reducing RTO (Return to Origin). I can handle: Calling customers promptly after they place COD orders Confirming product, quantity and order amount Verifying complete delivery address, landmark and PIN code Updating order status as Confirmed / Cancelled / Fake Handling customer questions politely and professionally Using Google Sheets/Excel for order tracking Encouraging prepaid UPI orders when appropriate I have a smartphone, reliable internet connection and calling facility, and I can commit to 1–2 hours daily, including weekends. I am a responsible and consistent person, and I am ready to learn your Shopify/Dropdash process quickly if required. I would be happy to start immediately. Thank you for considering my bid. Regards, Namira
₹1,800 INR in 7 days
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I am pleased to submit this proposal to provide professional, part-time telecalling services specifically tailored to optimize your e-commerce operations for the Hindi-speaking market. Leveraging strong verbal communication skills and a deep understanding of customer psychology, I will act as a direct bridge between your brand and your consumers to drive higher conversions and customer retention. The scope of work focuses on executing high-impact outbound calls to confirm Cash-on-Delivery (COD) orders, which drastically minimizes product return-to-origin (RTO) rates and operational losses. Additionally, I will handle real-time inbound customer inquiries, resolve tracking and delivery issues, recover abandoned carts through persuasive upselling, and gather valuable post-purchase feedback. By maintaining a highly professional, empathetic, and persuasive tone in Hindi, this service ensures seamless customer engagement, builds long-term brand loyalty, and directly accelerates your sales volume during key peak operational hours
₹1,499 INR in 7 days
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I believe I am well-suited for this project because I have practical experience in customer communication and sales. I have worked for 3 months in sales and 3 months as a Customer Support Executive, along with experience in telecalling.
₹1,800 INR in 7 days
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"Hi there, I am fluent in Hindi and available to handle daily COD order confirmation calls right away. I have clear telephone communication skills, polite call etiquette, and can easily log details and address updates into Google Sheets from my mobile phone to help lower your RTO rate. Ready to start immediately. Looking forward to connecting!"
₹1,500 INR in 7 days
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Hello, I’m interested in helping you manage the customer-service and order-processing side of your online store. I have 4+ years of experience in customer support and e-commerce seller support, with hands-on experience handling customer queries through email and chat, managing high-volume queues, and working with CRM systems such as Salesforce. I can take ownership of the daily workflow, including: • Reviewing and processing new or flagged orders • Checking payment and product availability • Updating shipping/order details • Responding professionally to customer inquiries • Handling delivery and address-change requests • Coordinating with fulfillment when required • Tracking escalations and stock-related issues • Providing a clear end-of-day summary I understand that accuracy, consistency, and clear communication are more important than simply working fast. I’m also comfortable learning your specific Shopify/WooCommerce/Zendesk/Freshdesk workflow during onboarding. I’m available Monday–Friday and can consistently dedicate the required 1–2 hours per day to keep the order queue organized and customers properly informed. I’d be happy to discuss your workflow and get started. Best regards, Syed Khalid Ahmed
₹1,800 INR in 7 days
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I am interested in your Part-Time E-commerce Telecaller / Order Confirmation role. I am fluent in Hindi and comfortable communicating in English, with a polite and professional approach when speaking with customers. I can handle daily COD order verification, confirm product details and pricing, verify complete delivery addresses, and update order statuses accurately in Google Sheets or Excel. I understand the importance of reducing RTO and can also encourage customers to choose prepaid UPI when appropriate. I have a reliable smartphone, internet connection, and calling facility, and I am available daily for the required 1–2 hours. I can start immediately.
₹1,800 INR in 7 days
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Hello, I’m interested in handling your daily COD order confirmation calls and understand that the main objective is not simply calling customers, but verifying genuine orders accurately and helping reduce RTO. I’m fluent in Hindi with working English communication skills and am comfortable speaking politely and professionally with customers across India.
₹1,800 INR in 1 day
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Hi, I’m interested in your Part-Time E-commerce Telecaller / COD Order Confirmation role. I understand that accurate and timely confirmation is essential to reduce RTO and ensure successful deliveries. Key points I can handle: Check daily COD orders through Shopify/Google Sheets. Call customers shortly after order placement. Confirm product, quantity and total order value. Verify complete delivery address, PIN code and nearby landmark. Update order status as Confirmed, Cancelled or Fake. Politely encourage prepaid UPI where appropriate. Maintain accurate Google Sheets/Excel records. Communicate professionally and politely with customers. Follow your calling script and order-confirmation process consistently. Provide clear daily updates on confirmed, cancelled and pending orders. I’m comfortable communicating in Hindi and have experience with e-commerce workflows, Shopify, order management and customer communication. I understand the 1–2 hours daily requirement and the ₹3,500/month budget. I can work consistently during your required daytime calling hours, including weekends. I’m ready to start immediately and can follow your process after a short onboarding. Best regards, Madhur
₹800 INR in 5 days
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Hi I meet the requirements and as a trainer myself, well understand the nuances of telephone rapport and etiquette.
₹7,000 INR in 15 days
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I'm ready to take up this job for hourly or fixed salary and make sure to make this job to accurately
₹3,000 INR in 7 days
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Kapadvanj, India
Member since Aug 30, 2026
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