Đã Đóng

Promote, recruit & onboard Users to our platform.

Outline of role

Promote, recruit & onboard Users to sign up to our platform. (This is not a software development role)

Duties

Promote:

• Develop and implement strategies and tactics that recruit Creators (social media content creator also known as Influencers) to the Social Union platform.

• Write copy & materials and assist in implementing marketing campaigns that assist in promoting the platform to its target users.

• Assist in targeting new Creator users to join the platform

Recruit:

• Handle any enquiries that users have regarding signing up to the platform via live chat or email

Onboard:

• Ensure Creator users are fully onboarded with their authorised social media tokens via our platform sign up tools

• Respond to any queries regarding terms and conditions of the platform

Engage:

• Liaise with any Creators regarding platform or product

• Based on user feedback to Log any platform or product issues to the team (development and product)

• Based on user feedback inform the team of any product development Users request.

Respond:

• To any queries via email and live chat on the company website

• In a timely fashion within 5 minutes of any request or query from the community Live Chat or within 30 minutes on email

Target:

• Recruit and onboard a minimum of 1500 per month (rising to 5k per month) Creators

Tools:

• CRM and marketing system likely to be Engagebay similar to Hubspot

• Google sheet

Language: English speaking and native English language writing. Written tone needs to be young, simple, friendly and supportive.

Hours of work: 0900-1800hrs Monday to Friday to respond to Live Chat and email replies.

About You:

This role is for people who have extensive knowledge of and experience with:

• Influencer marketing

• Social Media stars

• YouTube and Instagram communities in the UK, US and English speaking countries

• As well as new and emerging social media trends

• Paid and unpaid Social media marketing on Facebook and YouTube

• Experience with and knowledge of CRM and marketing automation systems

Kĩ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng, Digital Marketing, Social Media Management, Quảng bá truyền thông

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Về Bên Thuê:
( 0 nhận xét ) Cuffley, United Kingdom

ID dự án: #21346531

10 freelancer đang chào giá trung bình £12/giờ cho công việc này

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