Remote Tech Support & Sales - 09/07/2026 09:34 EDT

₹1250-2500 INR / hour

Closed

Posted 7 days ago

₹1250-2500 INR / hour

My immediate need is dependable, remote technical support that also nurtures first-time sales and ongoing customer relationships. Most contacts arrive with installation and setup questions, software troubleshooting requests, or performance concerns; resolving those issues quickly is what wins their trust and, ultimately, their business. You will be the voice and screen on the other side of the line, switching smoothly between AnyDesk, TeamViewer and, when a quick walk-through is enough, Zoom. While guiding users you will also highlight how our products and service plans add value, turning a satisfied caller into a new sale whenever the fit is right. Clear English is essential and Tamil fluency is a strong advantage because many of our clients prefer to converse in their native language. Each interaction should be logged with the problem reported, steps taken, outcome, and any follow-up promised. I expect friendly, concise communication that leaves customers feeling heard and helped. If you can keep tickets moving, convert interest into orders, and maintain that professional tone on phone, WhatsApp or email, you’ll fit perfectly into this role.

Customer Service

Sales

TeamViewer

Technical Documentation

Project ID: 40571256

About the project

2 proposals

Remote project

Active 6 days ago

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2 freelancers are bidding on average ₹1,625 INR/hour for this job

@dailytechworks

Hello, My name is Rudra Kumar, and I am prepared to bring my diverse skill set and 7+ years of experience to your remote tech support and sales team. As a Software QA Engineer, Full Stack Developer, Technical Business Analyst, and WordPress Developer, I am well-versed in wearing multiple hats to meet the needs of a project. From installation inquiries to software troubleshooting and performance concerns, I have handled it all over the years. Notably, as a fluent English speaker and Tamil language conversationalist, I can communicate effectively with your clients who prefer to converse in their native language. My experience with tools like AnyDesk, TeamViewer, Zoom, and the likes make me swift in resolving issues efficiently. I understand that each customer interaction is a chance to not just solve problems but also maximize sales opportunities. And with my rich experience using digital solutions like Google Analytics 4 (GA4), Mixpanel, Hotjar etc., I have an added advantage of keeping customer touchpoints data-driven. In conclusion, if you choose me for this task, you'd be getting more than just a technical support specialist - but an experienced professional who'll leverage those skills to build lasting customer relationships and grow your business through valuable conversations.

₹1,250 INR in 40 days