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I need a proactive telecaller who can stay on top of every consignment from pick-up to final delivery. Your day will revolve around the phone: calling carriers for live location updates, following up with port and customs authorities whenever clearance stalls, and reassuring customers by giving them accurate, timely information. You will log each call outcome in Excel or Google Sheets, updating ETAs, exception notes, and any action items that come out of the conversation. Because most issues surface first over the phone, I rely on you to flag delays the moment you sense them and to chase down the right authority until the matter is closed. Deliverables I expect: • A shared spreadsheet that is refreshed in near-real time with status, next steps, and contact names. • A brief end-of-day summary highlighting resolved issues, open escalations, and anything that may affect tomorrow’s dispatches. If you are comfortable spending most of your shift on phone calls and enjoy the satisfaction of seeing a shipment reach its destination without surprises, let’s talk.
Project ID: 40434616
3 proposals
Remote project
Active 15 hours ago
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3 freelancers are bidding on average ₹63,000 INR for this job

As a seasoned freelancer with 17+ years of experience and a global portfolio of satisfied clients across 200+ countries, I am confident in my ability to excel in your project. My core skills in Data Entry, Data Processing, and Telemarketing have endowed me with the necessary tools to ensure your shipments go smoothly. I am comfortable spending the bulk of my working hours on phone calls and believe in the satisfaction of seeing a job well done - traits that align perfectly with the responsibilities you've outlined. Having earned over €500,000+ worth of projects, I can assure you of top-notch work quality, a professional work ethic, and direct communication with me at all times. When it comes to data management, I understand the criticality of near-real-time updates for efficient operations. My proficiency in Excel and Google Sheets will keep your shared spreadsheet consistently updated with accurate, detailed notes that ensure nothing falls through the cracks. Furthermore, my availability is flexible and adaptable for projects like yours that may need attention beyond standard business hours. In me, you'll find an unwavering commitment to resolving any delays or issues efficiently by meticulously following up and chasing the right authorities until problems are resolved. Hiring me would mean entrusting your shipment coordination to someone who treats every consignment like it's their own. Let's discuss how we can work together for smooth sailing!
₹75,000 INR in 365 days
3.4
3.4

Hi! I see you need a proactive telecaller to manage the lifecycle of your consignments. I don't just "make calls"—I manage outcomes. As an 11-year systems specialist and a business owner with extensive experience in global trade and engineering (Smartech Elevators), I handle carriers, port authorities, and customs clearance daily. I understand that in logistics, "no news" is usually bad news, and I am built to chase until the matter is closed. My Operational Strategy: Active Consignment Chasing: I will stay on the phone with carriers and authorities to extract live ETAs and clearance statuses, ensuring your shipments never stall in silence. Customer Reassurance: I provide clear, timely updates to your clients, turning potential frustrations into professional touchpoints. End-of-Day (EOD) Summaries: You will receive a structured report every evening highlighting resolved issues, escalations, and tomorrow’s dispatch priorities. Why Choose Me? Owner's Perspective: Because I manage my own global trade logistics and high-value equipment shipping daily, I treat your shipments with the same urgency and clinical precision I use for my own cargo. Problem-Solver Mentality: I am comfortable navigating the red tape of port and customs authorities, ensuring "zero-surprise" delivery for your customers. I am ready to manage your tracking sheet and start calling today. Best regards, Salaj Augustine FlowZuite Founder | Logistics & Systems Specialist
₹75,000 INR in 7 days
3.4
3.4

Hi sir, I can do this work. I am comfortable handling calls regularly and following up till the shipment gets delivered properly. I’m good in both Hindi and English, so communication with carriers/customers won’t be an issue. I can also maintain the Excel/Google Sheet updates and share daily summaries properly. Just wanted to ask one thing — roughly how many hours per day do you expect for this role? And is it fixed timing or flexible depending on shipment activity? Thanks
₹39,000 INR in 7 days
0.0
0.0

New Delhi, India
Member since May 11, 2026
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