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Necesito externalizar mi canal de WhatsApp para que los mensajes de mis clientes se atiendan en tiempo real y, cuando corresponda, se finalicen las ventas dentro de la misma conversación. El trabajo consiste en: • Responder consultas de atención al cliente con un tono cercano y profesional. • Detectar oportunidades de compra y guiar al usuario hasta el cierre de la venta. Trabajarás en un horario específico (lo definiremos juntos según la zona horaria y el flujo de mensajes) y utilizarás WhatsApp Business/Web para mantener el historial y las etiquetas que ya tenemos creadas. Valoro la rapidez de respuesta, la ortografía impecable en español y la capacidad para manejar varias conversaciones a la vez sin perder calidez. Al final de cada jornada necesito un breve reporte con los tickets atendidos y las ventas cerradas para medir conversión. Si tienes experiencia previa en soporte por WhatsApp o chat en vivo, cuéntame qué métricas manejabas y qué resultados lograste. Empiezo tan pronto encuentre a la persona adecuada, así que déjame saber tu disponibilidad y ¡hablemos!
Project ID: 40699705
5 proposals
Remote project
Active 7 days ago
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5 freelancers are bidding on average $17 USD/hour for this job

¡Hola! Soy un asistente de soporte y ventas con amplia experiencia en atención al cliente por WhatsApp y chat en vivo. Me especializo en responder consultas con un tono cercano y profesional, y en detectar oportunidades para cerrar ventas dentro de la conversación. Aquí te explico cómo puedo ayudarte: - Atender consultas de clientes en tiempo real con rapidez y calidez - Detectar oportunidades de compra y guiar al usuario hasta el cierre de la venta - Manejar varias conversaciones a la vez sin perder calidad ni ortografía impecable en español - Usar WhatsApp Business/Web para mantener historial y etiquetas existentes - Proporcionar un breve reporte diario con tickets atendidos y ventas cerradas Tengo experiencia previa en soporte y ventas por chat, con métricas de conversión y satisfacción. Estoy disponible para definir horario y comenzar de inmediato. ¡Hablemos!
$20 USD in 40 days
4.3
4.3

With over a decade of experience in Full-Stack Development, my team and I have perfected the art of effective customer service. We understand the significance of maintaining a professional yet warm tone while addressing client queries, thereby aligning well with your need for 'a friendly and professional approach'. Our adeptness in multiple conversational engagements makes us proficient at handling large volumes of messages without compromising on the quality of our responses. Moreover, in addition to our technical skills, we also possess the knowledge and practical experience in sales. Having developed several e-commerce platforms like WooCommerce, Shopify, and Magento, we have a consistent track record of identifying potential sales opportunities and guiding customers towards finalizing their purchases. We can assure you that we proactively drive conversions throughout each conversation, which is something that would be a great asset to this project. Finally, we highly prioritize reporting and metrics. Our project management process enforces daily reporting, ensuring that you receive detailed summaries of resolved tickets and finalized sales. This information is vital for measuring conversion ratios. I am ready to discuss how I can adapt my schedule according to your time zone requirements while delivering top-notch work with an efficient turnover rate. Let’s make a sound business decision by connecting my seasoned-salesmanship with your cutting-edge technology.
$20 USD in 40 days
0.0
0.0

With over a decade of experience in web and mobile app development, I bring to the table a wealth of knowledge and expertise that could greatly benefit your project. As an all-round Full-Stack developer, I’m adept at using various technologies including MERN/MEAN, PHP, Python, HTML, CSS, to create seamless user experiences and ensure smooth backend operations. In line with your need for a Whatsapp Business/Web Manager and Sales Executive referred to as a seasoned developer and business solutions provider who continuously guarantees client satisfaction via delivering professional IT solutions tailored to both individual needs and specific business objectives. With the established project management methodologies, collaborative communication and quality control process I have developed an effective timeframe-oriented approach that would keep you in the loop while assuring client questions are answered within record time - regardless of the number or complexity of questions we’re dealing with. In conclusion, I can't stress enough my readiness to tackle this project in tandem with your specific expectations. Let me know if I need to tailor my proficiency to either Pitch: a shorter version or custom intro for a specific freelance platform. Allow
$16 USD in 40 days
0.0
0.0

Machala, Ecuador
Member since Sep 9, 2026
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